重庆招聘

职位描述：
Job Responsibilities
? Develop a cohesive approach to the creation and management of a vendor/partner network in mainly East region of China that will meet the service expectations of our clients’ defined concierge services and increase utilization of the services.
? Develop custom benefit, reward and experiential offerings for client programs utilizing relevant and valued providers.
? Sign agreements with the identified vendors/partners for benefits, delivered via concierge, that will enhance our clients’ service offerings.
? Consult with clients on rewards program design, marketing promotions, website, program P&P's and associated marketing and materials development.
? Evaluate vendors and offerings regularly to ensure we are meeting clients’ needs and ensuring a competitive edge in the industry.
? Develop and manage a partner quality control and feedback process.
? Work closely with BD , marketing and Client Service for Concierge to identify and utilize data and marketing assets that will allow the company to secure best possible benefit/offer set to clients. Manage creation and production of all program-marketing materials, ensuring client’s brand is being represented according to the strategic plan and utilization is healthy.
? Work closely with sales to understand prospect needs and opportunities. Support sales efforts to pitch and sell the global product set as well as custom benefits development.
? Establish where appropriate, specific partner agreed deliverables, promotions, discounts & special offer or preferential treatment.
? Manage the on-going relationships with identified service partners. Possess a good understanding of the terms and conditions that will go with the partners’ benefits. Ensure corrective systems and procedures are established to reinforce utilization and to ensure ongoing quality.
? Working closely with our Concierge clients, develop a strategy to leverage their customer relationships to develop promotions, special offer and preferential treatment.
? Understand clients' changing needs and identify client growth opportunities as they relate to loyalty (e.g., rewards, marketing promotions, benefits, experiences and sponsorships).
? Work co-operatively with other Concierge teams of International SOS Group globally, including the corporate team managed by the Group General Manager, Concierge Operations and the Group Partnership Development Director to establish partnerships and vendor agreements that leverage the Group and our clients’ global presence.
? Conceptualize and develop unique, branded events that Concierge clients can promote to their customers to enhance their brand awareness that drive utilization of their products and services. Ensure that the associated project plan timeline is on track and deadlines are met.
? Ensure that where possible “exclusive” benefits are made available cross-client and are utilized to attract new clients.
? Ensure that identified partners and vendors are recorded in a Group specified database to enable easy searching and identification of identified providers by concierges when fulfilling customer requests.
? Work closely with the Concierge Manager and Concierge QA & Trainer in order to provide input and assist with the development and delivery of the necessary training to the Concierge Consultants on how best to use the partners and vendors that have been selected.
? Other Duties
1. To work within and promote all International SOS’s policies and procedures.
2. To carry out any other reasonable duties as requested by the line manager and other senior management members.
3. To work at other locations as and when required.
4. To work flexible hours as appropriate to the needs of the position.
5. To be on-call as directed by the line managers and give advice to callers accordingly.

Required Skills and Knowledge
? Have excellent computer skills is an expert in using the internet for information gathering.
? Advanced with Microsoft Office products
? Keen understanding of high-end lifestyle trend (shopping, sports, culture, travel etc)
? Possess contacts with potential partners (Benefit suppliers / Event managers).

Required Competencies
? Have good communication skills, including good rapport-building capabilities
? Have excellent negotiating skills.
? Awareness of the local product benefits/products enhancement cases in the credit cards/luxury brands market.
? Ability to understand the client’s VIP marketing objective and match benefits appropriately.
? Be able to work independently and perform well with little supervision.
? Able to work in a self-motivated and professional manner at all times.
? Be able to multitask and handle several requests at the same time.
? Be detail oriented; collect all required data to ensure that the highest standards are met.

Required Work Experience
? 5+ years of proven track of excellent performance in the related industry positions.
? Relevant sales &/or marketing experience in Brand Management, Travel, Tourism, Hospitality, Retail, Hotel / Guest Services, Legal/Tax, Overseas Study, Relocation.

Required Qualifications
? University graduate

Required Languages
? Highly effective written and oral communication in English with native speaking of Chinese 举报 分享

关于国际SOS集团

国际SOS集团致力于挽救生命，保护企业及组织的全球员工免受健康与安全威胁。无论客户身处何处，我们都能为其提供定制化的健康与安全风险管理解决方案，以助其实现业务发展及工作效率的提升。倘若出现极端天气、流行病或安全事件，我们会立即做出响应，为企业与组织解决燃眉之急。通过以预防为重点的创新技术和医疗专业知识，我们可提供实时、可执行的建议与高品质现场救援服务，从而助力企业来满足良好治理合规性报告的需求。通过与我们合作，企业可以充分履行其“员工关照”义务，同时获得商业韧性、连续性及可持续性。
国际SOS集团成立于1985年，受到11,000家企业及组织的广泛信赖，其中，涵盖了一半以上的财富全球500强企业、跨国企业客户，及中型企业、政府、教育机构与非政府组织。我们的11,000名跨文化医疗、差旅安全及后勤专家，能够为全球90个国家逾1,000个地区提供“365天x 24小时”全天候服务。

ABOUT THE INTERNATIONAL SOS GROUP OF COMPANIES

International SOS is in the business of protecting and saving lives, when involved in medical or security situations. International SOS understands clients’ needs like no other partner; more than 30 years of experience gives us an unparalleled understanding of clients’ health & security threats and risk challenges. We are, therefore, uniquely placed to tailor-make risk management solutions for the optimal health, security & wellbeing of your diverse global workforce, wherever they are, even in the most remote and fragile environments of the world – on land, at sea or in the air.
Founded in 1985, the International SOS Group of Companies is trusted by over 11,000 global clients, including governments, multi-national corporate clients, such as two-thirds of the Fortune Global 500, mid-size enterprises, educational institutions and NGOs. Our company has achieved global ISO 9001:2015 and ISO/IEC 27001:2013.
We help clients meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

2017年，国际SOS中国荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”（BSET COMPANIES TO WORK FOR IN ASIA），国际SOS是医疗健康行业中***获得此荣誉的企业。

注：国际SOS承诺对应聘者资料给予严格保密，并仅用于招聘工作使用。