Customer Service Engineer/客户服务工程师
西克制冷(无锡)有限公司
- 公司规模:150-500人
- 公司行业:机械/设备/重工 建筑/建材/工程
职位信息
- 发布日期:2015-06-11
- 工作地点:广州
- 招聘人数:1
- 工作经验:3-4年
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:售前/售后技术支持工程师
职位描述
PRIMARY RESPONSIBILITIES
1. Ensure site heatcraft product (rack or system) startup and field equipment operation training for customer or enduser.
为客户提供关于西克产品(机组或制冷系统)的安装和使用的培训
2. Provide site service support as customer require such as system diagnosis, trouble shooting, root cause analysis and relevant solution delivery.
根据客户需要提供技术服务,例如系统诊断,故障去除,故障原因分析和寻求有效的解决方案
3. Ensure allocated account’s spare parts supply in and out of warranty
为所负责的客户提供制冷配件
4. Cope with service based complains as manager or supervisor assign.
根据经理或主管的指派解决客户投诉
5. Make necessary service document and records.
做好技术服务的文档和记录
6. Cooperate with sales, design and QC to complete related field visit, product performance investigation etc as needed.
和销售,产品设计和质量管理团队一起合作,根据需要,完成相关的客户访问,产品性能调查
7. Other service based works when and where as required.
其他需要完成的技术服务工作
REQUIREMENTS
1. Degree/Diploma in HVAC or Refrigeration
暖通或制冷专业,大专以上学历
2. Minimum 3 years working experience in the Refrigeration industry
制冷行业3年以上工作经验
3. Hands-on experience in Commercial and Industrial Refrigeration application/ troubleshooting is preferred
有商用和工业制冷产品应用工作经验优先考虑
4. Electrical control circuit knowledge is a must
相关的电气知识
5. Sound refrigeration system knowledge.
拥有制冷系统专业知识
6. Familiar with performance of refrigeration components..
熟悉制冷配件的工作性能
7. Resourceful and able to work independently
资源丰富,能够独立工作
8. Willing to travel frequently
愿意经常出差
9. Good teamwork spirit and with certain English reading skill
有良好的团队合作意识,一定的英语口语水平
1. Ensure site heatcraft product (rack or system) startup and field equipment operation training for customer or enduser.
为客户提供关于西克产品(机组或制冷系统)的安装和使用的培训
2. Provide site service support as customer require such as system diagnosis, trouble shooting, root cause analysis and relevant solution delivery.
根据客户需要提供技术服务,例如系统诊断,故障去除,故障原因分析和寻求有效的解决方案
3. Ensure allocated account’s spare parts supply in and out of warranty
为所负责的客户提供制冷配件
4. Cope with service based complains as manager or supervisor assign.
根据经理或主管的指派解决客户投诉
5. Make necessary service document and records.
做好技术服务的文档和记录
6. Cooperate with sales, design and QC to complete related field visit, product performance investigation etc as needed.
和销售,产品设计和质量管理团队一起合作,根据需要,完成相关的客户访问,产品性能调查
7. Other service based works when and where as required.
其他需要完成的技术服务工作
REQUIREMENTS
1. Degree/Diploma in HVAC or Refrigeration
暖通或制冷专业,大专以上学历
2. Minimum 3 years working experience in the Refrigeration industry
制冷行业3年以上工作经验
3. Hands-on experience in Commercial and Industrial Refrigeration application/ troubleshooting is preferred
有商用和工业制冷产品应用工作经验优先考虑
4. Electrical control circuit knowledge is a must
相关的电气知识
5. Sound refrigeration system knowledge.
拥有制冷系统专业知识
6. Familiar with performance of refrigeration components..
熟悉制冷配件的工作性能
7. Resourceful and able to work independently
资源丰富,能够独立工作
8. Willing to travel frequently
愿意经常出差
9. Good teamwork spirit and with certain English reading skill
有良好的团队合作意识,一定的英语口语水平
公司介绍
Innovate your career.
Heatcraft Refrigeration Products, a division of Lennox International, Inc., is the long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Our state-of-the-art manufacturing facilities in the cities of Stone Mountain, Columbus and Tifton, Georgia, produce evaporators, condensers, merchandise display cases and other top-quality refrigeration products for our market-leading brands: Bohn, Larkin, Climate Control, Chandler, Kysor/Warren and Interlink.
Heatcraft has long been known for combining innovative technologies with precision engineering to design refrigeration systems capable of meeting the demands of the most rigorous operating environments. And it isn't just our products that are innovative, it's actually the way we develop them. We use a team approach for every project, working in collaboration with our customers to create smarter, more useful products that fit their real world needs. In fact, because our primary goal is finding perfect solutions for every customer, a large percentage of Heatcraft products are custom-built.
When you choose Heatcraft/Lennox International products, you know you're getting the best.
That is why when you work at Heatcraft/Lennox International, you know you are among the best.
As a leading innovator of heating, cooling, refrigeration, air-quality and related services, we are committed to helping our people innovate our products and their careers.
Join over 12,000 employees worldwide who continue to build our heritage of integrity and innovation.
As we strive to significantly increase worldwide sales and market share, we are seeking highly motivated and dynamic individuals to join our Asia team. For successful candidates, Company will offer learning and development opportunities with enlarged responsibilities, competitive benefits in the industry and desirable working environment.
You can visit the company website at http://www.heatcraftasia.com for more details.
Heatcraft Refrigeration Products, a division of Lennox International, Inc., is the long-standing leader in the world of commercial refrigeration, providing climate-control solutions to customers in more than 70 countries. Our state-of-the-art manufacturing facilities in the cities of Stone Mountain, Columbus and Tifton, Georgia, produce evaporators, condensers, merchandise display cases and other top-quality refrigeration products for our market-leading brands: Bohn, Larkin, Climate Control, Chandler, Kysor/Warren and Interlink.
Heatcraft has long been known for combining innovative technologies with precision engineering to design refrigeration systems capable of meeting the demands of the most rigorous operating environments. And it isn't just our products that are innovative, it's actually the way we develop them. We use a team approach for every project, working in collaboration with our customers to create smarter, more useful products that fit their real world needs. In fact, because our primary goal is finding perfect solutions for every customer, a large percentage of Heatcraft products are custom-built.
When you choose Heatcraft/Lennox International products, you know you're getting the best.
That is why when you work at Heatcraft/Lennox International, you know you are among the best.
As a leading innovator of heating, cooling, refrigeration, air-quality and related services, we are committed to helping our people innovate our products and their careers.
Join over 12,000 employees worldwide who continue to build our heritage of integrity and innovation.
As we strive to significantly increase worldwide sales and market share, we are seeking highly motivated and dynamic individuals to join our Asia team. For successful candidates, Company will offer learning and development opportunities with enlarged responsibilities, competitive benefits in the industry and desirable working environment.
You can visit the company website at http://www.heatcraftasia.com for more details.
联系方式
- 公司地址:上班地址:新加坡工业园新都路12号