成都招聘

Advanced Specialist Sales Application Operations 资深销售应用系统运维管理专员




Corporate Division IT
Division, located in Beijing/China
Employment – full time





Key Responsibility




- Ensure the operations of sales systems and related systems by achieving the Service Level Agreement KPIs




- Achieve the KPI targets for the module/ process




- Develop and improve the efficiency and effectiveness of IT support by performing IT projects and continuous improvement




- Support business to achieve their targets by implementing projects successfully in means of start-up management




- Manage internal and external associates in means of optimize continuous improvement.




- Run and improve a standardized Incident management process, Change management process , IT-Service Continuity process, and Problem management process




- Give support and suggestion to IT Senior Specialist & Junior Specialist










Qualification




- University degree in Information Science or equivalent education and working experience




- Minimum of four years’ experience in sales system implementation and support




- In addition, two years’ experience in manufacturing, logistic and sales relevant business or relevant IT systems development or management. Sales consultant experience is plus




- Proficient English, German would be an advantage




- Know ERP, SCM and related system principle




- Intercultural competence, service minded, analyzing. Disciplined, positive, well communication skill




- Strong communication skills and willingness in communication




- Team working spirit, Service oriented, and leadership skills are required




- Working under high pressure, willing to work outside office hours and on call duty




- Technical Skills
Deep Know-how of Sales systems (DMS, CRM): Experience on Application system support, IT project management, Sales System implementation and change request realization, database management and Dealer IT infrastructure




- Business Knowledge
Knowledge of key business process in one or more area like: Sales and Distribution Warehouse management, Parts distribution, CRM, Point of Sale for Vehicle




- Process skills
Including the following key processes: Service and System delivery using a recognized methodology (e.g. ITPM, ITIL), Application support and help desk processes, Adherence and development of IT processes that ensure co-ordination and control








Advanced Specialist Sales Application Operations 资深销售应用系统运维管理专员




Corporate Division IT
Division, located in Beijing/China
Employment – full time





Key Responsibility




- Ensure the operations of sales systems and related systems by achieving the Service Level Agreement KPIs




- Achieve the KPI targets for the module/ process




- Develop and improve the efficiency and effectiveness of IT support by performing IT projects and continuous improvement




- Support business to achieve their targets by implementing projects successfully in means of start-up management




- Manage internal and external associates in means of optimize continuous improvement.




- Run and improve a standardized Incident management process, Change management process , IT-Service Continuity process, and Problem management process




- Give support and suggestion to IT Senior Specialist & Junior Specialist









Qualification




- University degree in Information Science or equivalent education and working experience




- Minimum of four years’ experience in sales system implementation and support




- In addition, two years’ experience in manufacturing, logistic and sales relevant business or relevant IT systems development or management. Sales consultant experience is plus




- Proficient English, German would be an advantage




- Know ERP, SCM and related system principle




- Intercultural competence, service minded, analyzing. Disciplined, positive, well communication skill




- Strong communication skills and willingness in communication




- Team working spirit, Service oriented, and leadership skills are required




- Working under high pressure, willing to work outside office hours and on call duty




- Technical Skills
Deep Know-how of Sales systems (DMS, CRM): Experience on Application system support, IT project management, Sales System implementation and change request realization, database management and Dealer IT infrastructure




- Business Knowledge
Knowledge of key business process in one or more area like: Sales and Distribution Warehouse management, Parts distribution, CRM, Point of Sale for Vehicle




- Process skills
Including the following key processes: Service and System delivery using a recognized methodology (e.g. ITPM, ITIL), Application support and help desk processes, Adherence and development of IT processes that ensure co-ordination and control

华晨宝马汽车有限公司成立于2003年5月，是宝马集团和华晨汽车集团控股有限公司共同设立的合资企业。业务涵盖BMW品牌汽车在中国的生产、销售和售后服务。华晨宝马在辽宁省沈阳市配有先进的生产基地，在北京设有分公司，销售和服务网络遍及全国。合资公司现有员工约2万人，本土供应商超400家，连续15年成为沈阳***纳税企业。
华晨宝马沈阳生产基地是宝马全球生产网络中规模***的生产基地。目前，生产BMW 1系运动轿车、BMW 3系（含长轴距及标准轴距）、BMW 5系Li（及插电式混合动力）、BMW X1长轴距（及插电式混合动力）、BMW X2、BMW X3及华晨宝马首款出口全球的世界车型创新纯电动BMW iX3。2020年，华晨宝马大东及铁西两家整车厂共生产了超过60万辆BMW汽车。