2269/2270 Support Engineer/技术支持工程师
博朗服务外包(成都)有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:计算机软件 外包服务
职位信息
- 发布日期:2014-08-19
- 工作地点:成都
- 招聘人数:若干
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位月薪:面议
- 职位类别:技术支持/维护工程师
职位描述
GENERAL SUMMARY: A Medium engineer with 3+ years’ software programing experience. The employee will be a backup headcount in CD US Support team. We want an employee who is interesting in technical supporting works and stable in this position.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Support Engineer is supposed to provide technical support service to US customers. The service includes, answering customers’ questions, resolving customers’ issues, and collecting information for project team or development team.
REQUIRED QUALIFICATIONS:
1) Bleum English Competencies:With the English Competencies of [Bleum English Level 2]
2) Other Competencies: Skills, knowledge, & abilities
Functional Competencies:
Familiarity with C/C++/JAVA programming
Experience with at least one source control system; experience with GIT preferred
Experience with SQL
Interpersonal Competencies:
Problem resolution, strong stress tolerance, good communication and influence and negotiation skills
Work well in a team environment or individually, with a positive attitude
Interact well with customers, technical teams, business owners and project managers
Leadership Competencies:
Follow direction and keep peers and manager informed of progress, changes and issues
Prioritize own activities so that all tasks are completed in a timely manner
Accountable for individual work and team work
Foster and maintain Bleum’s core values:
Respect for the Individual
Service to our Customers
Strive for Excellence
3) Experience:
3+ years of experience in Software development including analysis, design, implementation, testing and support
3+ years of industrial experience in C/JAVA/SQL.
4) Minimum educational level:
MS/BS in Computer Science or equivalent
ESSENTIAL DUTIES & RESPONSIBILITIES:
Support Engineer is supposed to provide technical support service to US customers. The service includes, answering customers’ questions, resolving customers’ issues, and collecting information for project team or development team.
REQUIRED QUALIFICATIONS:
1) Bleum English Competencies:With the English Competencies of [Bleum English Level 2]
2) Other Competencies: Skills, knowledge, & abilities
Functional Competencies:
Familiarity with C/C++/JAVA programming
Experience with at least one source control system; experience with GIT preferred
Experience with SQL
Interpersonal Competencies:
Problem resolution, strong stress tolerance, good communication and influence and negotiation skills
Work well in a team environment or individually, with a positive attitude
Interact well with customers, technical teams, business owners and project managers
Leadership Competencies:
Follow direction and keep peers and manager informed of progress, changes and issues
Prioritize own activities so that all tasks are completed in a timely manner
Accountable for individual work and team work
Foster and maintain Bleum’s core values:
Respect for the Individual
Service to our Customers
Strive for Excellence
3) Experience:
3+ years of experience in Software development including analysis, design, implementation, testing and support
3+ years of industrial experience in C/JAVA/SQL.
4) Minimum educational level:
MS/BS in Computer Science or equivalent
公司介绍
About Bleum
We are one of China's leading outsourcing providers to American and European companies in a variety of sectors including high-tech, financial services, telecommunications, and retail. We create global development centers and provide services such as application development, support and maintenance, testing, and legacy system modernization. American owned and managed, Bleum especially understands the language, business culture, and expectations of western-based IT organizations.
Opportunities, growth, learning, respect, partnership and harmony, all for you! Obtain a glorious career path, Bleum offers free English training courses to improve the skills of our staff. Professional foreign English teachers design various training courses tailored to each employee to adapt to the 100% English only working environment. The best overseas working opportunities are also a possibility.
博朗是中国领先的针对欧美企业的外包提供商之一 涉足高科技、金融服务、电信和零售业等多项领域。公司致力于建立全球开发中心,提供诸如应用程序开发、支持维护、测试和现有系统的更新。作为美商独资及管理的企业,我们不仅可以与客户进行流畅的沟通,深刻了解他们的商业文化,更深知客户的需求与期望。
通过为客户提供基于长期合作关系的软件开发服务,并拥有先进的技术及基于CMM5的规范的管理流程,博朗为员工提供非常稳定的软件开发环境。博朗注重员工的个人发展,每年为员工提供各种培训课程,除了系统专业的技术培训、研讨外,公司致力于不断提升员工的英语应用水平,提供100%英语工作环境,专职英语外籍教师根据员工不同的英语水平设计培训课程,并提供实时地技术英语支持。由于客户在欧美国家,公司会定期派遣员工到海外培训与工作,或邀请海外客户到公司进行现场培训和指导。快速发展的博朗同时也给诸多优秀员工提供了快速职业发展机会,使之成长为技术骨干及管理者。随着公司业务持续迅速增长,博朗真诚地欢迎您的加入!
We are one of China's leading outsourcing providers to American and European companies in a variety of sectors including high-tech, financial services, telecommunications, and retail. We create global development centers and provide services such as application development, support and maintenance, testing, and legacy system modernization. American owned and managed, Bleum especially understands the language, business culture, and expectations of western-based IT organizations.
Opportunities, growth, learning, respect, partnership and harmony, all for you! Obtain a glorious career path, Bleum offers free English training courses to improve the skills of our staff. Professional foreign English teachers design various training courses tailored to each employee to adapt to the 100% English only working environment. The best overseas working opportunities are also a possibility.
博朗是中国领先的针对欧美企业的外包提供商之一 涉足高科技、金融服务、电信和零售业等多项领域。公司致力于建立全球开发中心,提供诸如应用程序开发、支持维护、测试和现有系统的更新。作为美商独资及管理的企业,我们不仅可以与客户进行流畅的沟通,深刻了解他们的商业文化,更深知客户的需求与期望。
通过为客户提供基于长期合作关系的软件开发服务,并拥有先进的技术及基于CMM5的规范的管理流程,博朗为员工提供非常稳定的软件开发环境。博朗注重员工的个人发展,每年为员工提供各种培训课程,除了系统专业的技术培训、研讨外,公司致力于不断提升员工的英语应用水平,提供100%英语工作环境,专职英语外籍教师根据员工不同的英语水平设计培训课程,并提供实时地技术英语支持。由于客户在欧美国家,公司会定期派遣员工到海外培训与工作,或邀请海外客户到公司进行现场培训和指导。快速发展的博朗同时也给诸多优秀员工提供了快速职业发展机会,使之成长为技术骨干及管理者。随着公司业务持续迅速增长,博朗真诚地欢迎您的加入!
联系方式
- 公司地址:成都市天府大道天府软件园A7栋6 层
- 邮政编码:610041
- 联系人:HR