成都招聘

Responsibilities：
· To handle customer service such as product inquiries, account opening/maintenance, financial transaction, service issues/problems
· To outsource and develop affluent market prospects through different channels
· To proactively sell and cross-sell consumer banking products and services to targeted customer to meet their financial needs
· To achieve the pre-set sales and service goal under increasing customer demand and keen market competition
· To establish, maintain and manage good relationship with customers and ensure customers have a consistent, superior Citibanking experience through delivering highest level of service
· To strictly abide by the requirements of compliance & internal control on sales activities

Qualification：
· University graduate with minimum 2-3 years’ working experience in banking, sales and client service environment
· Knowledge of banking products and services and related branch operations and procedures, system and technology
· Goal oriented and able to work under pressure
· Good service attitude, strong sales-driven and persuasive
· Good interpersonal, communication and telesales skills
· Knowledge on compliance and security policies and procedures
· Knowledge on financial market and economic trend
应聘者请务必附上中文与英文简历和照片，并在email上注明应聘职位（投递邮箱：hr.chengdu@citi.com）。

About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.