成都招聘

Essential Duties & Responsibilities:

Maintain good relationship with customers by providing professional, technical and commercial services through leadingcustomer service and after-sales service teams.

Supervise customer service team to deliver timely response and follow-ups to customers with priority.

Optimize the process/workflow to improve the efficiency and effectiveness of customer service.

Evaluate the functional structure to maximize the team synergy.

Work with relevant departments to further develop the competency of team members.

Coordinate with external/internal expertise to address customer requests and complaints.

Provide job reports per requested by sales director.

Other tasks assigned by sales director.

Qualifications & Experience

Bachelor's degree in business management or mechanical background preferred;

Minimum 7 years of customer service experience in manufacturing industry;

Ability:

Verbal Reasoning: above average of managerial / professional level within customer contact general population comparison group.

Knowledge:

Excellent knowledge in customer service practice. Knowledge in vehicle service products will be a plus.

Skill:

Language: Good command of English & Mandarin both in written and oral.

Computer skills: Mastery of MS Office software; especially Excel, PowerPoint.

    路特利举升机（海门）有限公司是 VSG 在亚洲投资的一家独资企业，公司成 立于 2007 年 7 月，厂房占地面积60亩，主要生产汽车修理专用举升机及车身矫正系统，年产值达3.6 个亿，产品出口美国及欧洲市场，是国内汽保行业最大的举升机生产厂家之一。
    VSG （汽车服务集团）系财富300强企业美国Dover 集团旗下子公司。在汽车服务领域内，VSG 是一家强大的，具备多元化产品并占据世界主导地位的公司。公司前身美国路特利举升机始建于 1925 年，同年成功研发、制造了液压汽车举升机。2009年，在并购了 Chief 并整合了公司其他品牌之后更名为 VSG 。2012 年， VSG 又并购了德国 Elektron。至此，公司产品包含了 9个品牌的轻型与重型举升机，储藏式举升设备，车身矫正系统以及焊机和电瓶维护设备。这些品牌产品都处于全球领先地位。
    沈小姐：0513-81261213