成都招聘

JOB OVERVIEW

Responsible for United Chengdu Station at Chengdu Capital International Airport (CTU) set up and day to day operational, financial and personnel performance of airport operations. Establish or implement goals and standards to maintain and control operational standards, service levels, costs, and safety requirements.

This includes China-specific security checkpoint and baggage screening requirements in accordance with U.S. TSA security directives, mandates and GSC responsibilities. Monitor performance against plans and initiates corrective actions to improve results. Determine and justify equipment, facilities, staffing, and training needs to achieve station operations goals. Participate as a team member to headquarters support organizations, as well as other United operating departments in administering their responsibilities. Coordinate and provide functional guidance and supervision of contracted ground handling agents.

Represent airport activities to Civil Aviation Authority China (CAAC), federal, state, and local airport authority agencies along with TSA international field offices, U.S. aviation security representatives and FAA.

RESPONSIBILITIES:

· Responsible for United Chengdu Station at Chengdu Capital International Airport (CTU) set up and day-to-day operational performance of Chengdu Station.

· Maintain a safe, clean and reliable operation.

· Responsible for maintaining a positive employee relations work environment and collaborative relationships with applicable labor groups.

· Direct station activities to ensure superior customer service, which includes mainline and STAR alliance partner airlines.

· Responsible for maintaining station facilities, equipment, and professional appearance standards for all United and vendor employees.

· Responsible for performance management and ongoing professional developmental support of direct reports and "dotted line" reports.

· Responsible for compliance with Stations controls and Internal Audit standards.

· Manage the station budget, staffing forecasts and resource requirements.

· Maintain strong working relationships with Other Airlines / airport authorities / vendors / governmental authorities ( FAA / TSA / CBP)/internal divisions

· Manage vendor service contracts as required.

· Participate in projects as assigned by regional office as needed

EDUCATION:

· College degree or equivalent work experience required.

KNOWLEDGE/SKILLS:

· Knowledge of airport operations to include; hub operations, terminal / ramp operations and ATO, and related technology preferred.

· Ability to work in a dynamic, fast paced operational environment required.

· Knowledge of station controls and Internal Audit standards preferred.

· Analytical thinking, goal-directed leadership and service-oriented performance required.

· Knowledge of operational Corporate policies and procedures required.

· Strong communication and interpersonal skills required.

· Demonstrated ability to develop and motivate personnel required.

· Strong problem solving skills and drive for excellence required.

EXPERIENCES:

· At least 6 years of relevant management experience in Airport Services environment or equivalent experience required.

· Must be flexible to work all shifts and, when necessary, available 7 days a week / 24 hours a day, including holidays and weekends, to deal with any operational and /or unforeseen situations.

· Must be willing and able to travel.

· Regular attendance and punctuality in accordance with United's policies is required.

· Attendance is required at work location.

· Must be able to speak and write Mandarin and English fluently. Ability to speak the Sichuan dialect is a bonus.

· Must have the legal right to live and work in China.

SALARY SCALE:

· To be determined, competitive with local market pay for similar roles.

All persons who are interested and qualified for the above mentioned vacancy are kindly requested to submit the application letter, together with current Curriculum Vitae, photo for the attention of Human Resources Dept. via email to us.

Closing date for all application is: December 15, 2013.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers. United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines. Approximately 84,000 United employees reside in every U.S. state and in countries around the world. For more information, visit united.com, follow @United on Twitter or connect on Facebook. The common stock of United’s parent, United Continental Holdings, Inc., is traded on the NYSE under the symbol UAL.

We would like to invite applications for the following position in Shanghai:
    Account Manager, Field Sales, Shanghai (Based at Shanghai)

All applicants who are interested are kindly requested to submit application letter with current Curriculum Vitae, photo for the attention of Human Resources Department via email to pekhr@united.com.

Closing date for application: September 12, 2019