财务运营经理
大连整合科技有限公司
- 公司规模：50-150人
- 公司性质：民营公司
- 公司行业：互联网/电子商务 计算机软件
职位信息
- 发布日期：2014-07-24
- 工作地点：大连-高新园区
- 招聘人数：2
- 语言要求：英语精通
- 职位月薪：20000-29999
- 职位类别：会计 会计经理/会计主管
职位描述
Role: Operation Manager- Accounting
Responsibilities:
1. Transition coordination:
1) Develops plans, identifies people, coordinates infra and technology requirements with the transition team for the specific process(es) to deliver target.
2) Provide resources to the transition team to finalize the process definition & documentation, signs off for the specific process(es) with his/her purview in order to finalize the to-be process.
3) Provides inputs from an operations perspective to the SOW to complete the contractual process.
4) Provides inputs on the training/certification methodology to the transition team to ensure right skilling on engagement.
2. Operations:
1) Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for the process (es) to ensure budget and pricing assumptions compliance.
2) Identifies training needs for TLs, reviews training plans created by the TLs for their teams and monitors training implementation to ensure competence development across domain, operations and behavioral.
3) Conducts periodic reviews with the team, monitors daily dashboards, provides guidance and support to the team to ensure delivery predictability and SLA compliance.
3. Talent Management:
1) Implements career development & succession plan for the direct reports, implements career development methodology for team in specific process (es) to ensure sustainable employee engagement & motivation within the team.
2) Signs off the scorecard for direct reports, create KRAs for team to align the team with the specific process(es) objectives.
4. Resource optimization:
1) Reviews the staffing plan and work allocation plan to achieve production targets.
2) Implements corrective actions based on review, monitors and controls billing losses, reduces buffer to meet financial objectives.
5. Customer interaction:
1) Creates the improvement plan in discussion with the customer to enhance customer satisfaction.
2) Handles level 2/3 escalations with process owners,forms informanl networks within the client organizations and anticipates and plans for future challenges/issues with the process owners to ensure strong customer relationships.
6. Governance compliance:
1) Conducts internal and external governance, monitors adherance by team within the specific process(es) to sustain delivery predictability.
2) Prepares the specific team for self assessment, drives the self assessments to ensure delivery predictability for the specific process.
3) Reviews process compliance and signs off on SOP changes as part of the quality plan to ensure robustness of the process.
7. Knowledge management: determine the KM methodology and ensure implementation to build effective knowledge repository for the process(es)
8. Business transformation: implements identified opportunities to impact client business metrics
9. Revenue enhancement: partners with BM on opportunities within existing service lines for growth to meet business objectives.
Qualification and skill set requirements:
1. Education: Bachelor or equivalent degree holder and above, overseas education is a plus.
2. At least 8 years management experience in MNC environment; understanding of business and effective management and communication
3. Good command in comprehension and articulation of the English language; proficient in Chinese; proficient in a third foreign language is a plus
4. Good command of Microsoft office (Word, Excel and PowerPoint)
5. High business acumen with good analytical and problem solving skills.
6. Positive attitude to workplace, people, colleagues and clients
7. Have strong sense of accountability and responsibility on task assigned
8. Self motivating and can perform under big pressure
Responsibilities:
1. Transition coordination:
1) Develops plans, identifies people, coordinates infra and technology requirements with the transition team for the specific process(es) to deliver target.
2) Provide resources to the transition team to finalize the process definition & documentation, signs off for the specific process(es) with his/her purview in order to finalize the to-be process.
3) Provides inputs from an operations perspective to the SOW to complete the contractual process.
4) Provides inputs on the training/certification methodology to the transition team to ensure right skilling on engagement.
2. Operations:
1) Plans and monitors the resource deployment (team size, span, shift utilization, skill sets, technology rollout) and ongoing monitoring for the process (es) to ensure budget and pricing assumptions compliance.
2) Identifies training needs for TLs, reviews training plans created by the TLs for their teams and monitors training implementation to ensure competence development across domain, operations and behavioral.
3) Conducts periodic reviews with the team, monitors daily dashboards, provides guidance and support to the team to ensure delivery predictability and SLA compliance.
3. Talent Management:
1) Implements career development & succession plan for the direct reports, implements career development methodology for team in specific process (es) to ensure sustainable employee engagement & motivation within the team.
2) Signs off the scorecard for direct reports, create KRAs for team to align the team with the specific process(es) objectives.
4. Resource optimization:
1) Reviews the staffing plan and work allocation plan to achieve production targets.
2) Implements corrective actions based on review, monitors and controls billing losses, reduces buffer to meet financial objectives.
5. Customer interaction:
1) Creates the improvement plan in discussion with the customer to enhance customer satisfaction.
2) Handles level 2/3 escalations with process owners,forms informanl networks within the client organizations and anticipates and plans for future challenges/issues with the process owners to ensure strong customer relationships.
6. Governance compliance:
1) Conducts internal and external governance, monitors adherance by team within the specific process(es) to sustain delivery predictability.
2) Prepares the specific team for self assessment, drives the self assessments to ensure delivery predictability for the specific process.
3) Reviews process compliance and signs off on SOP changes as part of the quality plan to ensure robustness of the process.
7. Knowledge management: determine the KM methodology and ensure implementation to build effective knowledge repository for the process(es)
8. Business transformation: implements identified opportunities to impact client business metrics
9. Revenue enhancement: partners with BM on opportunities within existing service lines for growth to meet business objectives.
Qualification and skill set requirements:
1. Education: Bachelor or equivalent degree holder and above, overseas education is a plus.
2. At least 8 years management experience in MNC environment; understanding of business and effective management and communication
3. Good command in comprehension and articulation of the English language; proficient in Chinese; proficient in a third foreign language is a plus
4. Good command of Microsoft office (Word, Excel and PowerPoint)
5. High business acumen with good analytical and problem solving skills.
6. Positive attitude to workplace, people, colleagues and clients
7. Have strong sense of accountability and responsibility on task assigned
8. Self motivating and can perform under big pressure
公司介绍
整合科技是国内领先的软件开发、自动化及管理信息化方案与服务提供商，公司拥有业内顶尖的技术团队，专注为中国软件、服务外包、系统集成提供覆盖研发、工艺、生产和管理全方位的解决方案和咨询服务，已为数百家用户提供全面的解决方案和深层次咨询和服务。
我们所希望的人才：
在相关领域具有极高的专业水平的人才；具有良好的道德修养、职业素养及健康向上的人才；
具有创造力、合作精神、充满激情活力的人才；具有国际化意识及相关能力的人才。
员工福利：
福利待遇六险一金+年度体检+法定年假及节假日+代办工作居住证；话费补贴+午餐补贴+差旅补助；
结婚贺金+生育贺金+生日会+节日礼品;鼓励员工职业提升，为员工提供专业技能证书考试的支持；
组织近郊游，如漂流、烧烤、真人CS、钓鱼、野外穿越、足球、篮球、台球、羽毛球活动等。
企业文化特色：
推行英文名（减少上下级之间称谓上的等级差异，营造轻松愉悦的工作氛围）
推行学长制度（为帮助新加入团队的员工尽早融入公司、感受公司文化）
不论你来自哪个国家哪个城市，整合科技真心欢迎你的到来！
我们所希望的人才：
在相关领域具有极高的专业水平的人才；具有良好的道德修养、职业素养及健康向上的人才；
具有创造力、合作精神、充满激情活力的人才；具有国际化意识及相关能力的人才。
员工福利：
福利待遇六险一金+年度体检+法定年假及节假日+代办工作居住证；话费补贴+午餐补贴+差旅补助；
结婚贺金+生育贺金+生日会+节日礼品;鼓励员工职业提升，为员工提供专业技能证书考试的支持；
组织近郊游，如漂流、烧烤、真人CS、钓鱼、野外穿越、足球、篮球、台球、羽毛球活动等。
企业文化特色：
推行英文名（减少上下级之间称谓上的等级差异，营造轻松愉悦的工作氛围）
推行学长制度（为帮助新加入团队的员工尽早融入公司、感受公司文化）
不论你来自哪个国家哪个城市，整合科技真心欢迎你的到来！