成都招聘

Job Duties
1. Objectives
- Provide same day response to customer enquiries and issues
- Shorten the cash gathering period
- Ask the right questions to get all necessary information to make a quotation and meet
customers’ technical requirements.
- Be able to provide a solution of single units according to customer’s requirements
- Be able to draw flow diagrams independently
2. Order process
- Control and monitoring the order process.
- Check all the terms of customer order or contract preliminarily and report to
your superior
- Make sure the purchase request are complete and then provide it to purchasing within the same day upon the receipt of confirmed customer order and down payment.
- Check with purchasing department and make sure the delivery is on time. Inform
customer and sales in case late delivery.
- Inform sales and customers when goods are ready to ship and collect payment
- Coordinate with sales and service about installation and collect completion
service report for balance collection.
3. Customer Relationship Management
- Maintain customer’s company information and contacts in Kingdee system.
- Maintain customer file consist of the company information, organization, quotation,
orders and services report etc.
- Call customers regularly and get their feedback of our equipments and explore new
opportunities.
- Telephone sales to class C and D customers
Qualifications
- University education in relative technology or above
- CET 4 or above
- Min 2 years’ experience in multi-national companies
- Min 2 years’ experience in Customer Service function
- Good thinking skills and find way to solve problems
- Be able to solve problems quickly with consideration for company benefits
- Be able to understand root cause of problems
- well-organize work place and filing system
- Detail oriented
- Good team work spirit
- Be able to work under stress
- Take responsibility and ownership
- Positive and treats people friendly
- Courageous
- Capable user of PC office applications
- Familiarity with Kingdee ERP system operation

太仓摩丹卡勒多尼塑料机械有限公司，德国摩丹集团（motan Group）在中国的独资子公司，拥有摩丹(Motan)和卡勒多尼（Colortronic）两个品牌的产品。
Motan和Colortronic是全球塑料加工辅助设备的领导供应商，在注塑、挤出、吹塑等不同塑料加工领域拥有丰富的原料处理经验，专注于提高原料的储存、干燥、输送、混配、计量喂料等技术，为电子及汽车零部件、医用制品、光盘、塑料管材及板材、线缆、包装等各种塑料加工行业提供专业的解决方案和高品质的设备，产品包括除湿干燥机、体积式和重量式混料机、真空上料机、失重式计量喂料机、中央供料系统等，覆盖整个塑料加工原料处理过程的每个环节。
我公司在长春、广州设有办事处。

地址：江苏省太仓市经济开发区广州东路188号15幢
邮编：215400
欢迎访问公司网站：*************************