英语法语德语实习生
北京远程睿智商务咨询有限公司
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2013-06-26
- 工作地点:成都-锦江区
- 招聘人数:若干
- 工作经验:在读学生
- 学历要求:大专
- 语言要求:英语良好
德语良好 - 职位类别:客服专员/助理(非技术) 咨询员
职位描述
As part of a 135,000 employee strong “Gartner magic Quadrant” worldwide organization,
TLScontact is a pioneering company in the face-to-face contact center market, providing a personal level of services to our clients’ customers in centers around the world.
Teleperformance Group is the worldwide leading provider of outstanding customer experience at every single opportunity with operations in 49 countries.
For more information on TLScontact, please visit: corp.tlscontact.com
Responsibilities
1. Receives customers and collects the documents required for application
2. Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
3. Collects the documents in right order and input necessary information into internal system accurately
4. Interviews the applicants; asks necessary questions and makes notes
5. Files and maintains the documents collected
6. Answer customers inquires
7. Support other positions when needed
8. Keep customers information confidential
9. Other tasks as required
Qualification
1. College degree or above
2. Good command in English, or French or German
3. Excellent communication skills; ability to communicate clearly & effectively is a must
4. Self-motivated, patient & professional
5. Strong sense of customer-focus, knowledge of customer service techniques & principle preferred
6. Responsibility and team work spirit; Detail-oriented & reliable.
7.Be able to work independently & multitask. capable to work under pressure
TLScontact is a pioneering company in the face-to-face contact center market, providing a personal level of services to our clients’ customers in centers around the world.
Teleperformance Group is the worldwide leading provider of outstanding customer experience at every single opportunity with operations in 49 countries.
For more information on TLScontact, please visit: corp.tlscontact.com
Responsibilities
1. Receives customers and collects the documents required for application
2. Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed
3. Collects the documents in right order and input necessary information into internal system accurately
4. Interviews the applicants; asks necessary questions and makes notes
5. Files and maintains the documents collected
6. Answer customers inquires
7. Support other positions when needed
8. Keep customers information confidential
9. Other tasks as required
Qualification
1. College degree or above
2. Good command in English, or French or German
3. Excellent communication skills; ability to communicate clearly & effectively is a must
4. Self-motivated, patient & professional
5. Strong sense of customer-focus, knowledge of customer service techniques & principle preferred
6. Responsibility and team work spirit; Detail-oriented & reliable.
7.Be able to work independently & multitask. capable to work under pressure
公司介绍
Our Vision:
As part of a 135,000 employee strong “Gartner magic Quadrant” worldwide organization,
TLScontact is a pioneering company in the face-to-face contact center market, providing a personal level of services to our clients’ customers in centers around the world.
Teleperformance Group is the worldwide leading provider of outstanding customer experience at every single opportunity with operations in 49 countries.
For more information on TLScontact, please visit: corp.tlscontact.com
Group Values:
Integrity, Respect, Professionalism, Innovation, Commitment
As part of a 135,000 employee strong “Gartner magic Quadrant” worldwide organization,
TLScontact is a pioneering company in the face-to-face contact center market, providing a personal level of services to our clients’ customers in centers around the world.
Teleperformance Group is the worldwide leading provider of outstanding customer experience at every single opportunity with operations in 49 countries.
For more information on TLScontact, please visit: corp.tlscontact.com
Group Values:
Integrity, Respect, Professionalism, Innovation, Commitment
联系方式
- 公司地址:锦江区总府路2号时代广场A座2810
- 邮政编码:610020