成都招聘

Job description

- Responsible in supporting customer reported Intel product quality and technical issues.

- May require to interact with customer directly in certain circumstances.

- Performing technical investigation on customer returns, conducting basic component and system testing, advocating customer concern to internal teams, working with Intel internal teams to determine root cause and corrective action to prevent reoccurrence of problem. Compose technical report for issue closure.

- Responsible for establishing support of new product and drive improvement of the customer support process for existing products.

- Strives to proliferate shared learning across sites. Maintain necessary records and reports of customer issue closure.

- Responsible for identifying and researching component failures to improve product yield, quality and/or reliability.   

 Qualifications

-Bachelor's degree or master's degree in Computer Science or Electrical/System Engineering or any other related field:

-Programming experience with one or more programming languages: C, C++, C#, .Net, Python, SQL.

-Knowledge in platform debug, statistical data analysis and hardware programming will be added advantages.

-Self-motivated on new technology learning and problem solving.

-Team player with good communication and interpersonal skills.

- Able to work independently with minimum supervision.

- Willing to work with people from various geographies and/or countries.

- Willing to work in a diverse environment where interaction will involve customer and internal counterparts.

英特尔成都封装测试厂是英特尔全球三大晶圆预处理工厂之一，2003年宣布建厂，三次增资，截至到2014年11月总投资额达到6亿美元。“成都芯片组业务”使用英特尔最先进的封装技术来组装芯片组；“成都微处理器业务”为世界各地的计算机生产微处理器。2014年12月，英特尔宣布将在未来15年投入16亿美元引入最新“高端测试技术”并全面升级成都工厂。成都封装测试厂已成为英特尔全球重要的生产引擎和移动设备新产品首发试制基地，也是英特尔响应中国政府“西部大开发”政策的重要战略举措。

INTEL MAKES POSSIBLE THE MOST AMAZING EXPERIENCES OF THE FUTURE
You may know us for our processors. But we do so much more. Intel invents at the boundaries of technology to make amazing experiences possible for business and society, and for every person on Earth.
Harnessing the capacity of the cloud, the ubiquity of the Internet of Things, the latest advances in memory and programmable solutions, and the promise of always-on 5G connectivity, Intel is disrupting industries and solving global challenges. Leading on policy, diversity, inclusion education and sustainability, we create value for our stakeholders, customers and society.