成都招聘

Service + Execution Care Manager （Jinjiang,Chengdu)

Your Role

You are responsible for the delivery of operational excellence through your Operational Care (OCC) team by providing leadership + direction, while continuously optimizing production costs.Your focus will be on constantly developing Air logistics business through enhancing operational capability + delivery of increased profitability, balancing between cost-efficiency + high-quality processing. You will also be involved in business development via carrier procurement + management (unless managed by a dedicated team).

Your Responsibilities

1. To ensure operational excellence through high quality shipment management + export/import services.
2. To support collaboration between Customer Care locations (CCL), Revenue Care (RCC), Sales, Systems + Processes to deliver a great customer experience, along with developing of new + existing customer targets.
3. To ensure supplier relationships are created + pro-actively managed ensuring delivery to service level agreements (SLA) + Preferred Carrier Partners (***).
4. To drive air logistics procurement + carrier relation management, developing pricing strategies by liaising on pricing + RFQ preparation, maintaining + strengthening such relationships on the most senior levels.
5. To actively manage interfaces + the exchange of information + knowledge across the organization.
6. To contribute as process owner to continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity.
7. To optimize proceedings to ensure the development of Air Logistics operational KPIs.
8. To undertake the responsibilities of the National/Cluster Dangerous Goods Coordinator.

Qualifications

Your strong leadership skills + knowledge of our market along with your carrier relationships will be the key to your success.You will be selected for this role for your knowledge across our operations, products + services; and because you possess the key attributes we are looking for in an Service + Execution ManagerThe spirit of performance driven and coaching as well as resilience improvement skills are quite important to perform well on this position.

Contact

Wendy Liang , General Manager Human Resources, West China

p:+ 86 28 6870 2233; e:westchina.jobs@kuehne-nagel.com

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德迅成立于1890年，是全球首屈一指的物流服务公司。我们在全球拥有约78, 000名员工，业务遍及100多个国家的1,300个地点。我们致力于通过提供创新的、符合可持续发展目标的物流解决方案来创建人与货物之间的紧密联系，从而塑造一个崭新的物流世界。

1965年，我们在香港开设了亚太区的***个分站。50多年来，德迅一直致力于在亚太区为客户提供最卓越的供应链解决方案。目前，德迅在大中华区已开设超过30个分站，员工数量超过3500 人。

如果您正在寻找一份有挑战性和有价值的职业，并希望与德迅共同成长，请关注我们的招聘信息并踊跃申请。

Kuehne+Nagel was founded in 1890. With around 78,000 employees at more than 1,300 locations in over 100 countries, Kuehne + Nagel is one of the world’s leading logistics companies. We shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions.

Since opening our first office in Hong Kong in 1965, Kuehne+Nagel has operated in Asia Pacific Region for over 50 years, and has built the knowledge to deliver bespoke supply chain solutions for customers. Today we have expanded to a network of over 3500 employees across more than 30 locations in Greater China – all strategically positioned to service our customers.

Join us, together we shape the future of logistics.