客服专员
成都白云互动科技有限公司
- 公司规模：50-150人
- 公司性质：创业公司
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2021-01-12
- 工作地点：杭州-余杭区
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：大专
- 职位月薪：4-7千/月
- 职位类别：网络/在线客服
职位描述
工作内容：
1、承接好前来咨询的客户，引导客户下单，完成销售
2、及时查看后台订单，对于已经下单的订单及时发货，避免延迟发货，对接各个仓库
3、处理好店铺的售后问题，降低退款率，处理售中、售后回仓等相关问题
4、日常评价维护，对已签收客户，电话催评，引导客户晒图好评
职位要求：
1、有1年以上客服工作经验，熟悉拼多多售前售后的规则者优先
2、协调运营的 工作，推进店铺营销活动，确保销售目标的达成
3、工作仔细认真，对自己的职业有清晰的目标规划，可提供转运营及其他岗位
4、熟悉ERP系统，熟练使用excel，可表格化处理和常用的函数处理优先
公司介绍
妙 汇 MagicWe
不甘于“平均”，不满足于“主流”或“普通”；我们努力让职业生涯变得不平凡。
我们注重沟通协作、好奇心与分享，主张民主包容的工作氛围；希望团队成员能成为行业资深人士，鼓励创新思维并强调落地执行力。
妙汇是一家专业的消费决策内容机构与个性化电商品牌，成立于2014年；在媒体、技术、电商的跨界创新领域，已获得国内外数十个奖项；是***高新技术企业，与京东、阿里（淘宝/天猫）等开展了数年的内容共建，帮助300个国内外消费品牌尝试多种形式的内容营销；在消费升级领域的自有互联网产品、文创品牌也正在破冰发力。
目前妙汇在国内外共有五个分支机构，具有多元化的工作氛围。我们恪守商业诚信，强调企业社会责任（CSR），严格遵循国际劳工局《工作场所中促进机会均等、待遇平等及防止歧视行为的雇主指南》，倡导工作机会平等、晋升机会平等，反对基于性别、民族、宗教信仰、残疾、健康状况、家庭出身、性取向等方面的任何歧视。
At MagicWe we don’t do "average". And we don’t settle for mainstream. We strive to make the career less ordinary.
MagicWe (Miaohui) is a leading consumption decision-making MCN and personalized boutique e-commerce destination.
We're crossing the boundary of tech, media and online retail. We believe consumer's buying decision is implementing synthetical influences by professional media, data technologies, mobile experience, as well as deep research on consumer psychology & behavioral science.
MagicWe benefits Alibaba, JD and other top ecommerce companies to set up marketing matrix of buying influence content, helps them to transform from traditional marketplace to Rich-Media-Content-Based platform.
Key words: Mobile Shopping, Buying Influence, Content Marketing, Creative Design
We have 5 offices in China and Southeast Asia with diversified working environment. We strictly follow the conduct of International Labour Organization: Employers' guide on promoting equal opportunity and treatment and preventing discrimination at work. We advocate equality of work opportunities and promotion opportunities, oppose any discrimination based on gender, ethnic group, religious belief, disability, health status, family background and sexual orientation.
不甘于“平均”，不满足于“主流”或“普通”；我们努力让职业生涯变得不平凡。
我们注重沟通协作、好奇心与分享，主张民主包容的工作氛围；希望团队成员能成为行业资深人士，鼓励创新思维并强调落地执行力。
妙汇是一家专业的消费决策内容机构与个性化电商品牌，成立于2014年；在媒体、技术、电商的跨界创新领域，已获得国内外数十个奖项；是***高新技术企业，与京东、阿里（淘宝/天猫）等开展了数年的内容共建，帮助300个国内外消费品牌尝试多种形式的内容营销；在消费升级领域的自有互联网产品、文创品牌也正在破冰发力。
目前妙汇在国内外共有五个分支机构，具有多元化的工作氛围。我们恪守商业诚信，强调企业社会责任（CSR），严格遵循国际劳工局《工作场所中促进机会均等、待遇平等及防止歧视行为的雇主指南》，倡导工作机会平等、晋升机会平等，反对基于性别、民族、宗教信仰、残疾、健康状况、家庭出身、性取向等方面的任何歧视。
At MagicWe we don’t do "average". And we don’t settle for mainstream. We strive to make the career less ordinary.
MagicWe (Miaohui) is a leading consumption decision-making MCN and personalized boutique e-commerce destination.
We're crossing the boundary of tech, media and online retail. We believe consumer's buying decision is implementing synthetical influences by professional media, data technologies, mobile experience, as well as deep research on consumer psychology & behavioral science.
MagicWe benefits Alibaba, JD and other top ecommerce companies to set up marketing matrix of buying influence content, helps them to transform from traditional marketplace to Rich-Media-Content-Based platform.
Key words: Mobile Shopping, Buying Influence, Content Marketing, Creative Design
We have 5 offices in China and Southeast Asia with diversified working environment. We strictly follow the conduct of International Labour Organization: Employers' guide on promoting equal opportunity and treatment and preventing discrimination at work. We advocate equality of work opportunities and promotion opportunities, oppose any discrimination based on gender, ethnic group, religious belief, disability, health status, family background and sexual orientation.
联系方式
- 公司地址：地址：span天府大道中段1366号天府软件园E8-2栋7楼