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Hotel Coordinator (Cantonese) / 酒店业务协调专员(粤语)

Booking.com(Shanghai)Co.,Ltd.

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:酒店/旅游  互联网/电子商务

职位信息

  • 发布日期:2012-11-02
  • 工作地点:上海-静安区
  • 招聘人数:3
  • 工作经验:一年以上
  • 学历要求:大专
  • 语言要求:英语熟练
    粤语熟练
  • 职位类别:酒店/宾馆营销  商务助理

职位描述

Booking.com, the market leading online hotel reservation service in Europe, is looking for a Hotel Coordinator to ensure the business development of the fast-growing hotel markets.

As a Hotel Coordinator you are responsible for hotel websites, training and coaching hotels and the commission payments. Furthermore you offer support for the Area & Account Manager(s) Hotels with the phone calls and the administrative tasks at the office.

Responsibility:
· Contact person for hotels to turn to with questions when the Account managers Hotels are out of the office;
· Responsible for the coordination and production of new hotel websites;
· Responsible for the delivery of correct hotel information and pictures of newly registered hotels;
· Training of new hotels using our extra-net, rates & availability system;
· Enter the rates, availability, promotions in our system for hotels;
· Check hotel websites and amendment of rates, availability, specials, promotions;
· In consult with the Area Manager Hotels and Account Managers Hotels
you contact registered hotels regarding the rates & availability
system;
· Assist with acquisition of possible new hotels; preparation of mailings;
· Follow up of mailings, information to hotel by telephone;
· Follow up of IT/administrative related tasks;
· Periodically checkup of hotels;
· Answer e-mails of hotels;
· Check competition in the local country;
· Take care of good contacts with hotels in order to secure up to date information;
· Assist with the settlement of complaints of hotels and customers;
· Handle guest reviews that need action;
· Check statistics in the control room and follow up.

Requirements:
· Affinity/experience with the hotel industry;
· Pro-active, sense of responsibility, independent and customer friendly;
· Good communication and commercial selling skills;
· Team player, motivated and enjoy the sector of e-commerce and hospitality;
· Fluent in English and Cantonese;
· Hotel School or University background preferred.

Interested? Please apply directly at WWW.Booking.com/jobs

公司介绍

Booking.com, part of Priceline.com (Nasdaq:PCLN) is Europe's leading online hotel reservations agency by room nights sold, attracting over 35 million unique visitors each month via the Internet from both leisure and business markets worldwide.
Established in 1996, Booking.com offers competitive rates for any type of property, ranging from small independent hotels to a five star luxury. The site is available in 41 languages and offers over 275,000 hotels in 110 countries.

The company's headquarters are located in Amsterdam. We have more than 4,000 employees working in 55 offices worldwide. We believe that the passion of our employees is our strength and this is what drives us towards an outstanding performance.
We offer an international, young and dynamic working environment with a culture that is open, innovative and performance orientated.If you would like to be part of our team, if you think you can make a difference to our rapidly expanding business, come and have a look at our job opportunities.

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