电话客服专员
博世(上海)安保系统有限公司成都高新分公司(博世通讯中心)
- 公司规模:500-1000人
- 公司性质:外资(欧美)
- 公司行业:外包服务
职位信息
- 发布日期:2021-01-12
- 工作地点:上海-浦东新区
- 招聘人数:1人
- 工作经验:1年经验
- 学历要求:大专
- 职位月薪:4.5-5.5千/月
- 职位类别:客服专员/助理
职位描述
This Agent will mainly focus on accepting for emergency calls from MB vehicles (automatic and manual eCalls. 坐席主要支持任务为通过与驾乘人员和救援队伍通话来处理紧急呼叫。紧急呼叫服务全天候无休提供。
· Has basic knowledge of project requirement and scope快速学习项目所需基本知识
· Can work with team to achieve both team and individual KPI requirement 与部门一起快速达成团队和个人绩效目标 · Basic English reading and writing ability英语基本读写能力
· Fluent expression, quick thinking and sense of responsibility. 语言表达流畅,思维敏捷,有责任心。
· Updates regularly the new process 有规律地更新新流程
· Other tasks assigned by superior. 上级安排的其他工作任务。
轮班轮岗:早班/晚班/夜班
公司介绍
Bosch (Shanghai) Security Systems Ltd. Chengdu Gaoxin Branch (Bosch Communication Center)
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center today ranks among the leading international providers of Business Process Outsourcing services.
Employing some 5,000 associates in Europe, Asia and South America Bosch Communication Center provides and optimizes business processes for our customers. The high quality standards for which Bosch is renowned worldwide are maintained in the services we offer in Marketing & Sales, Customer Services, Finance & Accounting, Security & Safety, Facility Management, Purchasing, Logistics & Production, IT & Technology and HR Management services that are offered in over 30 languages.
博世服务解决方案中心(成都)成立于2012年,目前员工二百余人。其作为全球世界500强博世集团的全资子公司,持续为博世亚太区内外部企业提供呼叫中心和财务解决方案服务。呼叫中心在成都和上海分别与博世内外部优质客户如宝马,奔驰,英飞凌,戴姆勒等维持长期稳定的合作关系;博世中国财务共享中心业务覆盖二十余家中国博世企业,包括应付、应收、总账、固定资产、员工报销、主控数据管理、持续流程改善管理等集中业务。博世服务解决方案中心(成都)以其优质的服务和高效的流程,为我们客户提供专业的通讯服务、财务后台支持,帮助客户在其领域取得更好的竞争优势。
Imprint: ****************/en/terms-of-use/provider
Privacy Statement: ****************/en/terms-of-use/privacy-statement
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center today ranks among the leading international providers of Business Process Outsourcing services.
Employing some 5,000 associates in Europe, Asia and South America Bosch Communication Center provides and optimizes business processes for our customers. The high quality standards for which Bosch is renowned worldwide are maintained in the services we offer in Marketing & Sales, Customer Services, Finance & Accounting, Security & Safety, Facility Management, Purchasing, Logistics & Production, IT & Technology and HR Management services that are offered in over 30 languages.
博世服务解决方案中心(成都)成立于2012年,目前员工二百余人。其作为全球世界500强博世集团的全资子公司,持续为博世亚太区内外部企业提供呼叫中心和财务解决方案服务。呼叫中心在成都和上海分别与博世内外部优质客户如宝马,奔驰,英飞凌,戴姆勒等维持长期稳定的合作关系;博世中国财务共享中心业务覆盖二十余家中国博世企业,包括应付、应收、总账、固定资产、员工报销、主控数据管理、持续流程改善管理等集中业务。博世服务解决方案中心(成都)以其优质的服务和高效的流程,为我们客户提供专业的通讯服务、财务后台支持,帮助客户在其领域取得更好的竞争优势。
Imprint: ****************/en/terms-of-use/provider
Privacy Statement: ****************/en/terms-of-use/privacy-statement
联系方式
- 公司地址:成都 (邮编:610041)
- 电话:13308198772