Fulfillment Representative-粤语保险运营支持代表
北京蒙迪艾尔旅行援助服务有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:汽车及零配件 生活服务
职位信息
- 发布日期:2012-11-13
- 工作地点:北京
- 招聘人数:1
- 学历要求:本科
- 语言要求:英语熟练
普通话熟练 - 职位类别:其他
职位描述
Major responsibilities:
To provide high-level service for customer on insurance new business, policy admin and inquiry.
-Be familiar with insurance product, key in and issue policy in system.
-Policy endorsement in system according with customer’s requirements.
-Response enquiry from agent/sales/customer rapidly.
-Timely feedback system problems, and submit requirement to IT.
-Coordinate with BD departments to support HK business.
-Complete other works assigned by supervisor.
Qualifications:
-Bachelor of financial, insurance and associated major preferred.
-One year of working experience prior in insurance operation.
-Excellent team work, communication, and time management skills.
-Fluently Cantonese, Mandarin.
-Excellent skills with computer.
主要职责:
为客户提供高效、快速的旅行保险相关服务。
-熟悉公司产品,对投保的新单进行系统录入及出单操作;
-满足客户提出的保单变更需求;
-完成客户的撤单需求及安排相关退费;
-积极、快速的答复客户关于保险产品的问题咨询;
-对系统中出现的问题及时反馈,并提出可行性的解决方案或系统需求;
-配合销售部门完成相关支持工作;
-执行/完成上级主管交办的其它工作。
基本要求:
-本科学历,金融、保险、工商管理等专业优先考虑;
-有一年以上的保险公司运营工作经验者优先考虑;
-良好的团队合作、人际沟通及时间管理能力;
-流利的粤语,普通话;
-熟练使用电脑。
邮箱地址:hr@allianz-assistance.com.cn
公司介绍
We help someone, some where in the world every two seconds.
Allianz Global Assistance is the world’s leading assistance company. Our core strength is connecting people in need with professionals who can help-whether that is roadside, travel, emergency medical or home assistance.
As Mondial Assistance we help more than 250 milion people each year. As Allianz Global Assistance we expect to dramatically extend our global reach and local impact.
In China we have almost 500 employees and more than 4000 service providers. With offices in Beijing, Shanghai, Guangzhou, Chongqing, Chengdu and Shenzhen, we are China’s leading provider of roadside assistance and customer relationship management services to automotive manufacturers and international brands. We also provide travel and medical assistance services-we have a multilingual team made up of doctors and nurses who help travelers when they become ill or when they are injured away from home.
Worldwide our specialist assistance group involves more than 10,200 employees working in 28 countries. Together with customers and sales partners, our parent Allianz is one of the strongest financial communities in the world with total of 153,000 employees and operations in 70 countries.
Allianz Global Assistance is a dynamic, innovative foreign company who believes in offering employees an opportunity to build an exciting and challenging international career with long term benefits. We are looking for bright and enthusiastic individuals to support our continued success. Please visit our website for more information.
安联全球救援在中国
每两秒钟,我们就在世界上的某个地方帮助一个人。
安联全球救援是世界领先的救援公司。我们的核心竞争力就是将有需要的人们和我们的专业救援人员联系在一起——不论在道路上、旅途中、紧急医疗事故发生时还是日常生活中。
作为蒙迪艾尔,我们每年帮助超过2.5亿客户。作为安联全球救援,我们期待我们的服务能覆盖全球更多国家并加深对本地市场的影响。
在中国我们拥有近500名员工和4,000多家服务供应商。我们的办公室分布在北京、上海、广州、重庆、成都、深圳。我们是中国市场领先的道路救援服务商,为车厂和众多国际品牌提供道路救援以及客户关系管理服务。我们还提供旅行保险产品和医疗救援服务——我们拥有多语种服务的医护人员,他们为遭遇突发疾病或意外伤害的旅行者提供及时的援助。
在世界范围内我们拥有12,000多名员工分布在28个国家为我们的客户服务。我们的母公司德国安联集团是全球实力最强的金融集团之一,她在70个国家拥有153,000多名员工。
作为一个充满活力、不断创新的外商独资企业,我们为员工提供有益于长远发展的,激动人心和充满挑战的国际化职业发展机会并诚邀精英加盟来共同拓展我们的事业。
请登录我们的网站查询更多信息。
邮箱:hr@allianz-assistance.com.cn
联系方式
- 公司网站:http://www.allianz-assistance.com.cn
- Email:hr@allianz-assistance.com.cn
- 公司地址:北京市朝阳区东三环北路19号中青大厦16层
- 邮政编码:100020