Senior IT Engineer-Helpdesk 高级IT工程师
百汇(上海)医院管理有限公司
- 公司规模:500-1000人
- 公司性质:外资(非欧美)
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2019-11-24
- 工作地点:上海
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 职位月薪:0.6-1万/月
- 职位类别:网络管理(Helpdesk)
职位描述
Job Purpose Statement
Provides support on IT systems including computers, printers, network, telephone system,CCTV, Medical emergency call system, etc.
Key Accountabilities
Provides easy-to-understand instructions and advice to users related to their problem orissue.
Assists users in the proper use and function of computer hardware and software.
Responds to problem issues in a timely manner and coordinate actions with users andother IS staff members as well as keep users informed as to the status of theirrequests.
Performs computer application maintenance functions and other duties as assigned.
Documents problem resolution, maintenance, and enhancement in a thorough and timely manner.
Dispatches,coordinates, and conducts user-training sessions for desktop applications.
Provides the highest level of service to all customers.
Organizes on-duty time to accommodate workload and schedule, including weekend.
Coordinates work activities with users such that user productivity disruption is minimized.
Maintains confidentiality.
Qualifications &Experience
- Working knowledge of fundamental operations of relevant software, hardware and other equipment.
Knowledge of Tele/Computer network, Security, Telephone System.
Knowledge of IT relevant call tracking applications.
Knowledge and experience of customer service practices related experience and training.
Basic oral and written English communication skills.
职能类别:网络管理(Helpdesk)
公司介绍
百汇医疗2004年进入中国,2006年在上海开设了***家医疗中心,将优质医疗保健服务带到中国,并于2007年收购了上海瑞新集团,成为上海早期成立的外资医疗机构之一。
目前,百汇医疗在中国拥有近100位有国际医疗背景的医生,设有9处交通便利的医疗中心(上海,苏州,成都,香港),提供40多个科室服务。我们与当地的医院紧密合作,共享专业技术知识,为患者提供优质服务,与50多家国内外保险公司有直接结算服务。我们的医疗服务包括:家庭医学科、内科、儿科、心脏科、皮肤科、耳鼻喉科、消化内科、眼科、妇科、普外科、骨科和运动医学科、整形外科和手外科、内分泌科、过敏科、齿科、口腔正畸科、精神科、心理咨询、压力管理、中医、针灸、营养科、物理治疗法、脊椎正脊。
Parkway China is a part of IHH Healthcare, one of the largest healthcare providers in the world by market capitalization. Its operates 80 hospitals with more than 15,000 beds in 10 countries.
Parkway China first arrived in China in 2004. In 2006, Parkway opened its first ParkwayHealth medical center in Shanghai, bringing world-renowned quality healthcare to China. Through the acquisition of World Link Group in 2007, Parkway China becomes Shanghai's largest foreign-owned medical network.
Parkway China is a leading international healthcare provider. With a team of nearly 100 internationally trained physicians, we now operate 3 hospitals and 6 medical and dental centers conveniently located in Shanghai, Suzhou, Chengdu and Hong Kong offering more than 40 specialties. We work closely with the best local hospitals with which we share our knowledge and expertise to ensure the best services possible to our patients. We have established direct billing services with over 50 insurance companies. We provide both outpatient and inpatient care for adults and children. Our services include: family medicine, internal medicine, pediatrics, cardiology, dermatology, ENT, gastroenterology, ophthalmology, gynecology, general surgery, orthopedics & sports medicine, plastic & hand surgery, endocrinology, allergy, dentistry, orthodontics, psychiatry, psychology, stress management, traditional Chinese medicine & acupuncture, nutrition, physical therapy, chiropractic, etc.
联系方式
- 公司地址:蒙自路763号