成都 [切换城市] 成都招聘

Lead Field Support Engineer

宜高美信息服务(成都)有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:通信/电信/网络设备  计算机软件

职位信息

  • 发布日期:2017-04-03
  • 工作地点:成都
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:本科
  • 语言要求:英语
  • 职位月薪:1-2万/月
  • 职位类别:其他  

职位描述

职位描述:
Duties:
1. Respond to the requests from the global customers in a timely manner at the customer’s site or remotely. Timely address part of the issues that do not require big development effort.
2. Deploy our product by providing the on-site/remote support.
3. Travel to customer site to provide the technical support when needs arise.
4. Work closely with the development team on the customer reported issues and provide professional information that is needed for bug fix.
5. Provide the support for customer equipment installation and configuration remotely or on-site.
      
Necessary Qualifications:
1 Bachelor or Master in Electrical Engineering, Computer Science, or a related technical field.
2 Experienced in Embedded Systems, Linux OS and SQL
3 Familiar with TCP/IP, HTTP and MQTT protocols.
4 Strong communication skills and excellent writing and verbal skills in English and Mandarin.
5 Able to work under pressures from either the project deadlines or customers.
6 Able to manage the customer expectations and balance the customer request and internal development effort under the guidance of the management.
7 5+ years of relevant above mentioned experience International company working experience is a big plus.

Desired Qualifications:
1 Experience in automotive;
2 Experience in working with Amazon Web Services and/or cloud based systems.
3 Experience in development in Linux.
4 Familiar with Jira environment.

职能类别: 其他

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公司介绍

宜高美是一家具有超过45年历史的美国公司,在美国、欧洲、日本和中国的成都有分支机构,全球雇员约300人。旗下的子公司为全球企业提供创新软件和专业服务,包括无线基带处理软件,车载通讯系统以及专业服务,以满足企业关键的业务需求。
成都研发中心的自动驾驶团队目前为世界8大汽车制造商中排名前6的制造商研发车载式及服务器软件,这个产品有望在2020年,在生产的车辆中实现自动驾驶。市场将首先覆盖中国,欧洲,俄罗斯,北美及日本。
宜高美员工拥有各名牌大学学历,包括清华大学,芝加哥大学,伯克利大学,南京大学,电子科技大学和四川大学。但同样有忽略学历,识别人才的文化和具有良好的团队合作氛围、各级别员工亲密的工作关系(包括中国人及外国人)以及基于能力晋升的机会。
宜高美成都的软件工程师将有机会去到美国,欧洲和日本,直接和参与的汽车制造商的工程师共事。

The Ygomi family of companies has more than 45 years of experience. Ygomi’s businesses provide wireless signal processing software, vehicle communications, and professional services for multi-location enterprises. Ygomi companies serve leading corporations with approximately 300 employees at locations around the world, including our software development center in China; contact centers in the U.S.; and field support in the U.S., UK, China, and Japan.
Chengdu R&D center auto driving team is currently serving 6 of the world’s top 8 vehicle manufacturers to develop in vehicle and server software. The product will achieve automated driving in production vehicles expected in 2020. The markets initially covered will be China, Europe, Russia, North America, and Japan.
Ygomi employees have degrees from prestigious universities including Qinghua, Chicago, Berkeley, Nanjing, University of Electronic Science and Technology, and Sichuan University. Ygomi also has a culture of recognizing talent, regardless of education, and of promoting employees based on ability.
Ygomi Chengdu software engineers will have opportunities to travel to the U.S., Europe, and Japan to work directly with the engineers of the participating vehicle manufacturers.

联系方式

  • 公司地址:上班地址:天府二街139号水电大厦11楼