成都招聘

• Analyzing and resolving problems timely
• Provide quick, complete answers in response to customer inquiries on rates and shipping, package tracking
• Retrieval, update and utilization of customer information from mainframe systems
• Will be required to answer inbound calls and make outbound calls.
• Will be required to answer inbound emails and send outbound emails to both internal groups and customers.
• Additional duties may include, but are not limited to filing, mailing, faxing, duplicating, processing forms and typing.

• Diploma above
• Ability to speak English fluently
• Excellent telephone manner
• Professional customer relationship skills
• Professional manner- articulate and concise
• Effective listening and communication skills
• Attention to detail
• Ability to work on own initiative and make decisions
• Ability to maintain professionalism under pressure
• Aptitude for problem solving
• Keyboard skills
• Must be available to work flexible shifts

待遇：基本工资+合约绩效+餐补+早/晚班补助+激励绩效+技能调薪+五险一金

维音数码/维音信息（vision-x,inc.）是专业的呼叫中心外包提供商和crm软件开发商，总部位于美国，提供电话营销/客户服务/市场调查/inside sales/crm软件开发等多种服务。维音为许多世界500强企业及多家大中型跨国企业提供专业服务。

维音在中国共有13家分公司，拥有座席10000余个，分别为不同国家的客户提供英语、中文、日语、韩语、泰语、印尼语等多语种服务。能为客户提供360度全方位的客户服务业务，包括市场调研、电话营销、售后服务、客户关怀和信息咨询等。维音的每个运营中心都拥有一批忠诚、敬业、专业化的管理人才和技术专家，具备与国际接轨的质量管理体系。强大的技术创造和技术开发能力使我们拥有强大灵活的业务服务和技术服务平台，能够为客户提供各种量身定制的解决方案。

成都分公司：四川成都高新区天府大道中段天府软件园C8号楼8楼
电 话: 86-028-85375000
传 真: 86-028-85375100