成都 [切换城市] 成都招聘成都客服及技术支持招聘成都售前/售后技术支持工程师招聘

服务工程师

太仓摩丹卡勒多尼塑料机械有限公司

  • 公司规模:50-150人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-07-07
  • 工作地点:太仓
  • 招聘人数:2人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:6-8千/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Qualifications
 - University Graduate Major in Engineering
- Min 4 years’ experience in after sales service, maintenance or technical support.
- Ideal background would be in plastic material handling, injection molding, extrusion or compounding processes.
 - Can read English manual and technical documents.
 - Can read the electrical, compressed air and hydro- diagram
 - Can use CAD skilled.
 - Good experience in installation, commissioning and maintenance, etc.
 - Good communication and PR skills.
 - Can drive.
 - Positive attitude and a clear focus on assigned work.
 - Mature, loyal, reliable, tolerant and hands-on.
 - Travel up to 40% of working time within the PRC.
 - Take responsibility and ownership.
 - Willing to work extended hours continuously.
 - Good team work spirit and capability in independent.
 - Knowledge of using AutoCad
 - Must be versed in the use of MS Office

 Job Duties
- Can provide the solution to meet customer’s requirement both technically and economically
 - Promote and sell service contract and spare parts.
 - Provide technical support to sales.
 - Work with Sales, Engineering, Applications, Service Support
 - Repairing, testing and maintaining loan unit, warehouse and showroom equipment.
 - Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
 - Performs field installation of equipment, technical installation, operation and maintenance, to include hardware/software maintenance support, in accordance with our customer specifications as directed by service manager or immediate supervisor
 - Travel to customer sites to diagnose and repair problems associated with our company sold equipment, configuration, and usage.
 - Perform in-house or on-site service training for our company equipment.
 - Can solve the customer reported problems, and document them in the service report.
- Follow up with customers / OEM’s complaints and servicing needs.
 - Provide technical support to the sales and application teams.
- Acts as local on-site representative to customer’s organizations, developing and maintaining relationships with customers.
 - Deal directly with customers either by telephone, electronically or face to face, respond promptly to customer inquiries, handle and resolve customer complaints.
 - Maintaining all soft and hardcopies equipment instruction manuals and continue to update the latest manual.
 - Planning and scheduling planned and unplanned work.
 - Provide AutoCAD drawing for project and fabrication drawings and equipment utility requirement data for the customers.
 - Controlling servicing tools and testing equipment, maintenance stores and equipment.
 - Provides general logistics and purchasing functions,
 - Continue self-upgrading on new equipment knowledge and technology.
 - As and when, service engineer are required to perform others areas of work within the company.
 - Study the manuals or other related information to upgrade the technical knowledge.
- Contact existing customer regularly to get Motan equipments’ status and develop the relationship with customer.
- Complete the customer equipment’s database.

职能类别: 售前/售后技术支持工程师

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公司介绍

太仓摩丹卡勒多尼塑料机械有限公司,德国摩丹集团(motan Group)在中国的独资子公司,拥有摩丹(Motan)和卡勒多尼(Colortronic)两个品牌的产品。
Motan和Colortronic是全球塑料加工辅助设备的领导供应商,在注塑、挤出、吹塑等不同塑料加工领域拥有丰富的原料处理经验,专注于提高原料的储存、干燥、输送、混配、计量喂料等技术,为电子及汽车零部件、医用制品、光盘、塑料管材及板材、线缆、包装等各种塑料加工行业提供专业的解决方案和高品质的设备,产品包括除湿干燥机、体积式和重量式混料机、真空上料机、失重式计量喂料机、中央供料系统等,覆盖整个塑料加工原料处理过程的每个环节。
我公司在长春、广州设有办事处。

地址:江苏省太仓市经济开发区广州东路188号15幢
邮编:215400
欢迎访问公司网站:*************************

联系方式

  • Email:admin@motan-colortronic.com.cn
  • 公司地址:地址:江苏省太仓市经济开发区广州东路188号15幢