Customer Service Supervisor
华生科仪（广州）有限公司
- 公司规模：50-150人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修) 通信/电信/网络设备
职位信息
- 发布日期：2017-02-07
- 工作地点：广州
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：大专
- 语言要求：英语 良好 普通话 熟练
- 职位月薪：4-7千/月
- 职位类别：客服主管 客服专员/助理
职位描述
职位描述：
Main Responsibilities:
1) Responsible for accepting the IT service desk hotline, complaints and suggestions, warning system for effective follow-up and treatment analysis, and the relevant documentation.
2) Responsible to the distribution, coordination and following up of progress of software support service
3) Submit data analysis report, put forward reasonable suggestions
4) Responsible to some tasks of internal test
Job Requirements :
1）Degree holder or above in science discipline. Logistic or Computer Science or related discipline is advance;
2）At least 4 years of relevant assistance or customer service experience in software company;
3) Good communication skill,good analytic and problem solving skills;
4) Good commands in reading and writing of Chinese & English; English level certification is advance;
5) Self-motivated, independent and analytical,willing to work under pressure & result-oriented.
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Main Responsibilities:
1) Responsible for accepting the IT service desk hotline, complaints and suggestions, warning system for effective follow-up and treatment analysis, and the relevant documentation.
2) Responsible to the distribution, coordination and following up of progress of software support service
3) Submit data analysis report, put forward reasonable suggestions
4) Responsible to some tasks of internal test
Job Requirements :
1）Degree holder or above in science discipline. Logistic or Computer Science or related discipline is advance;
2）At least 4 years of relevant assistance or customer service experience in software company;
3) Good communication skill,good analytic and problem solving skills;
4) Good commands in reading and writing of Chinese & English; English level certification is advance;
5) Self-motivated, independent and analytical,willing to work under pressure & result-oriented.
职能类别： 客服主管 客服专员/助理
公司介绍
Schmidt, a well-known multi-national organization for distribution of Hi-Tech equipment, with offices throughout China and the Far East region, is looking for professionals who are seeking to develop their careers in a major company.
Attractive remuneration package will be offered to the successful candidates.
兴华电子集团有限公司是亚洲集成科技和服务的领先供应商之一，在亚太地区拥有40多年电子行业的丰富经验。公司总部设在香港，运营网遍布亚洲和欧洲，为客户提供本地营销、技术支持及一体化服务。
华生科仪（广州）有限公司是兴华电子集团属下的子公司，兴华自动识别系统部门拥有多年条形码识别、数据自动采集、打印技术及经验，提供高性能的自动识别和资料收集(Auto-ID) 设备和解决方案，使之在医疗保健、制造业、物流和零售业得以应用。
公司为员工提供良好的晋升和发展空间，优厚的福利待遇，包括为员工购买商业保险及“五险一金”，设有长期服务奖励，员工服务满一年享有十天年假等。
（公司网址：www.schmidt.com.hk ; www.SchmidtHK.com)
Attractive remuneration package will be offered to the successful candidates.
兴华电子集团有限公司是亚洲集成科技和服务的领先供应商之一，在亚太地区拥有40多年电子行业的丰富经验。公司总部设在香港，运营网遍布亚洲和欧洲，为客户提供本地营销、技术支持及一体化服务。
华生科仪（广州）有限公司是兴华电子集团属下的子公司，兴华自动识别系统部门拥有多年条形码识别、数据自动采集、打印技术及经验，提供高性能的自动识别和资料收集(Auto-ID) 设备和解决方案，使之在医疗保健、制造业、物流和零售业得以应用。
公司为员工提供良好的晋升和发展空间，优厚的福利待遇，包括为员工购买商业保险及“五险一金”，设有长期服务奖励，员工服务满一年享有十天年假等。
（公司网址：www.schmidt.com.hk ; www.SchmidtHK.com)
联系方式
- 公司地址：上班地址：广州市环市东路339号广东国际大厦A附楼10楼A单元