Customer Service Representative 客户服务代表
诺贝丽斯(中国)铝制品有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:原材料和加工
职位信息
- 发布日期:2014-08-13
- 工作地点:长春
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:大专
- 语言要求:英语良好
- 职位月薪:面议
- 职位类别:客服专员/助理(非技术) 物流专员/助理
职位描述
本职位工作地点为:吉林省长春市,应聘人员需为长春当地人。
主要工作内容为常驻客户现场,协调公司物料供应、使用及后续使用确认等。
Responsibilities
- Coordinate the delivery from JIT warehouse to customer production line.
- Coordinate the inspection related work according to customer requirements and actual situation.
- Sign for and manage the receiving of related logistics documents
- Coordinate with some other suppliers of customers for the logistics issues.
- Monitor the inventory level and using status of Novelis materials in customer warehouse
- Coordinate the entry inspection by customer for Novelis materials
- Coordinate the pre-treatment for the materials with minor and acceptable defects
- Support the creation of order monthly
- Follow up with customer and related 3rd party for the related documents for sales confirmation
- Statistics used materials and support the input into customer ERP system
- Coordinate the confirmation of materials consumptions with customer and 3rd party
- Receive and transfer the documents and receipts between Novelis and customer.
- Support the reconciliation of data between customer and Novelis
- Report the quality issue during customer production as soon as it is receive
- Coordinate the re-trying for the reported materials according to actual situation.
Requirements
- College degree
- 2+ years experience in field customer service
- Solid knowledge for the process of order to cash and logistics.
- Excellent customer service skills
- Pay attention to the detail
- Desire to take initiative and develop a pro-active relationship with others through follow-up, understanding their needs and fostering a collaborative relationship
- Ability to organize and prioritize workload;
- Must be flexible and able to operate in a fast-paced and demanding environment
- Solid computer skills with software applications proficiency
公司介绍
诺贝丽斯常州工厂是中国***家汽车铝板生产厂商,坐落于常州高新技术开发区核心区域,为汽车结构件和车身件提供铝板。
诺贝丽斯创建于 2005 年,从铝制造商加拿大铝业分离出来。诺贝丽斯是一家年轻的以成长为导向的公司,但却拥有 90 逾年铝压延业务历史。
Novelis 是全球领先的铝压延产品制造商,也是全球***的铝罐循环利用商。我们对高端产品的专注、行业领先的创新性、久经考验的卓越制造能力以及无可比拟的全球足迹,为我们带来一个不断增长的市场,而我们对 81% 循环再利用目标的承诺让 Novelis 成为全球可持续制造的领军企业。
我们的愿景和企业价值观反映了我们的能力和抱负,以及我们制造的产品的独特特性。 我们的未来在于不断加强我们向客户提供的价值观,以及向合作者及我们运营所在地的环境和社区所作的承诺。 通过创新制造出高价值的产品,我们必将让世界更轻盈、更亮丽、更美好。
我们与客户共同工作,努力使铝成为更轻量、可无限回收的理想材料,共同构建全球交通、包装、电子和建筑等市场未来的设计。
联系方式
- 公司地址:地址:span常州 新北区 兴塘西路19号