Customer Service Correspondent
科勒(中国)投资有限公司
- 公司规模:1000-5000人
- 公司性质:外资(欧美)
- 公司行业:多元化业务集团公司
职位信息
- 发布日期:2016-11-18
- 工作地点:常熟
- 招聘人数:1人
- 工作经验:2年经验
- 学历要求:大专
- 语言要求:英语 良好
- 职位月薪:100000及以上/月
- 职位类别:客服专员/助理
职位描述
职位描述:
1. To perform quality customer services by handling incoming customers’ general inquiries in a tactful and courteous manner.
2. To effectively and efficiently co-ordinate with related manufacturing plants, sales offices and other departments and distributors to ensure everything is in compliance with the committed production, delivery and shipment schedule.
3. To generate the subsequent manufacturing orders for the related manufacturing plants to ensure a correct, efficient and speedy information flow process.
4. To provide the order acknowledgement to Kohler distributors upon receiving the confirmation from the related manufacturing plants.
5. To work closely with distributors on the shipments schedule, payment chase, to ensure a high level of quality customer services.
6. Comply with laws and regulations related ISO14001, save nature sources in the daily work, such as paper, water, electricity etc. Create low consume working environment.
7. Other duties and responsibilities assigned by supervisor.
职位要求:?
1. College graduate or above with minimum two years customer service experience.
2. Basic understanding of English, well computer literate MS-Office & KT is required.
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1. To perform quality customer services by handling incoming customers’ general inquiries in a tactful and courteous manner.
2. To effectively and efficiently co-ordinate with related manufacturing plants, sales offices and other departments and distributors to ensure everything is in compliance with the committed production, delivery and shipment schedule.
3. To generate the subsequent manufacturing orders for the related manufacturing plants to ensure a correct, efficient and speedy information flow process.
4. To provide the order acknowledgement to Kohler distributors upon receiving the confirmation from the related manufacturing plants.
5. To work closely with distributors on the shipments schedule, payment chase, to ensure a high level of quality customer services.
6. Comply with laws and regulations related ISO14001, save nature sources in the daily work, such as paper, water, electricity etc. Create low consume working environment.
7. Other duties and responsibilities assigned by supervisor.
职位要求:?
1. College graduate or above with minimum two years customer service experience.
2. Basic understanding of English, well computer literate MS-Office & KT is required.
职能类别: 客服专员/助理
公司介绍
科勒公司创立于1873年,是世界领先的卫浴及厨具设备制造商。不论在技术、工艺及款式上,科勒都为家居带来无可比拟的创意和美感。科勒在全球拥有55多家制造工厂,超过33,000名员工。在中国,科勒建立了9家工厂,并在北京、广州、成都、武汉、杭州、南京、深圳、香港设有销售办事处。为满足业务拓展需要,科勒(中国)投资有限公司诚聘人员,公司将提供具有挑战性的工作环境以及良好的培训和发展机会。
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联系方式
- Email:nanchang@kohler.com.cn
- 公司地址:江干区环站东路777号东站西子国际B座509-510室
- 电话:15201917582