Intern- Customer Support
恩智浦（中国）管理有限公司
- 公司规模：10000人以上
- 公司性质：外资（欧美）
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2016-11-21
- 工作地点：上海-浦东新区
- 招聘人数：若干人
- 职位类别：集成电路IC设计/应用工程师
职位描述
职位描述：
Department Description
The Technical Information Center is a team within Customer Application Support at NXP that provides Commercial and Technical support to customers around the world in all of the technologies and architectures NXP offers. Our goal is to provide knowledge about how NXP products, solutions, and services can help customers get their applications to market faster. The customer support representative will work cooperatively with sales account managers, FAE's, distributors and other NXP organizations to grow business while providing world-class customer service. We are looking for Customer Support Intern for our Shanghai office.
Scope of Responsibilities / Expectations
Provide Customer support for sales, marketing, and technical questions via phone, email and web covering the entire NXP Product portfolio
Articulate NXP's solutions and value proposition that meet customer's needs
Determine customer requirements and expectations and proactively recommend products, solutions, and services needed to develop their end user applications.
Recommend alternate products based on cost, availability or specifications
Perform outbound calling to prospects and nurture them into customers
Collaborate with field sales and distributors to increase market share and identify new accounts
Qualification
Technical Degree required, BS in Electrical Engineering preferred
Support or design experience with semiconductor products (MCU, or processor, or analog devices)
Good selling and communication skills
Good capability in English (written & spoken)
Great attitude, collaborative, proactive, self-learning and team player attitude
举报
分享
Department Description
The Technical Information Center is a team within Customer Application Support at NXP that provides Commercial and Technical support to customers around the world in all of the technologies and architectures NXP offers. Our goal is to provide knowledge about how NXP products, solutions, and services can help customers get their applications to market faster. The customer support representative will work cooperatively with sales account managers, FAE's, distributors and other NXP organizations to grow business while providing world-class customer service. We are looking for Customer Support Intern for our Shanghai office.
Scope of Responsibilities / Expectations
Provide Customer support for sales, marketing, and technical questions via phone, email and web covering the entire NXP Product portfolio
Articulate NXP's solutions and value proposition that meet customer's needs
Determine customer requirements and expectations and proactively recommend products, solutions, and services needed to develop their end user applications.
Recommend alternate products based on cost, availability or specifications
Perform outbound calling to prospects and nurture them into customers
Collaborate with field sales and distributors to increase market share and identify new accounts
Qualification
Technical Degree required, BS in Electrical Engineering preferred
Support or design experience with semiconductor products (MCU, or processor, or analog devices)
Good selling and communication skills
Good capability in English (written & spoken)
Great attitude, collaborative, proactive, self-learning and team player attitude
职能类别： 集成电路IC设计/应用工程师
公司介绍
NXP Semiconductors N.V. (NASDAQ: NXPI) enables secure connections and infrastructure for a smarter world, advancing solutions that make lives easier, better, and safer. As the world leader in secure connectivity solutions for embedded applications, NXP is driving innovation in the automotive, industrial & IoT, mobile, and communication infrastructure markets. Built on more than 60 years of combined experience and expertise, the company has over 29,000 employees in more than 30 countries and posted revenue of $8.88 billion in 2019.
联系方式
- Email：fiona.chen@nxp.com
- 公司地址：西青开发区兴华路15号