北京招聘

职位描述：
A. Overall Purpose Of The Job
The Business Development Executive will have a dual role with two main responsibilities. The primary responsibility is the management, retention, and growth of existing clients as allocated. The secondary responsibility is new business development.
   
B. Key Responsibilities
· Renewal & Account Extension
Directly responsible for the management, retention and growth of existing customer portfolio:
Ø Manage contract renewal process and achieve 100% contract renewals and price increase targets.
Ø Able to identify and close cross and up sell opportunities with existing clients in order to achieve/overachieve account extension targets.
Ø Develop long lasting, multi-layered relationships with new and existing customers to provide account stability, grow client trust and generate account extension sales.
Ø Work with other regions on a cross-border basis to service and grow existing accounts.
Ø Elaborate, develop and implement strategic Account Management plans covering client agenda, cross-department support, communication, reporting plans, and other client-specific development goals.
Ø Ensure that clients’ needs are fully assessed.
Ø Meet and exceed quantitative and qualitative sales targets.
· New Business Development
Ø Identify, develop, and close new business opportunities in target industries as assigned by direct manager.
Ø Work with other regions on a cross-border basis to close new business.
Ø Meet and exceed new business quantitative and qualitative sales targets.
· Account Management: Driving utilization
Ø Ensure that all Intl. SOS products, services and delivery processes are fully understood by the client and utilized by end-users.
Ø Actively monitor end-user Alarm Center & website utilization. Drive action plan to increase end-user utilization.
· Account Management: Liaise with clients & departments involved in service delivery
Ø Respond to clients service requests/complaints in an efficient manner
Ø Provide regular activity reporting to client
Ø Ensure client proposals are in-line with company policies & procedures. If a proposal is non standard, seek appropriate internal approval from direct manager.
Ø Measure the service quality and proactively drive internal communication for consistently improving service quality.
· Sales Process & Administration
Ø Pro-active use of call plans, bronze and silver sales plans
Ø Ensure 100% compliance in updating Salesforce, Price Manager, forecasting, and other systems.
Ø Monitor Account Receivables and assist with collection of Account Receivables. Ensure on-time payment of all services sold to clients.
Ø Achievement of KPIs and targets as assigned in performance objectives.
·Product Knowledge
Ø Acquire an in-depth understanding of how the Intl.SOS service offering helps customers to achieve their business goals.
Ø Keep up-to-date with Intl.SOS products/solutions as they evolve. Play an active role in the development of new solutions by identifying customer needs, feeding back these needs to the Intl.SOS organizations, and driving the development of the solutions at the practice level.
Ø Need to understand operational delivery issues. For customized solutions, the candidate needs to be able and willing to represent the Intl.SOS delivery team to the client and the client to the Intl.SOS delivery team, to broker a service agreement that meets customer’s needs expectations and is deliverable.
  
C. Job Profile
   
Required Skills and Knowledge
·Essential knowledge of account management and client communication
·Excellent interpersonal skills and keen attention to detail
·Strong computer skills (Word Excel & Power-point)
·Good oral & writing English skills
·Good communication skills
   
Required Competencies
·Ability to meet targets, control resources and optimize utilization
·Interest in understanding customers’ expectations(internal and external) and desire to assist the customer
·Action Orientation Ability to implement plans & activities
·Well organized and detail oriented
·Strong sense of servicing and communication
·Ability to take initiatives and responsibilities
·Business acumen for further penetration the market potential
   
Required Work Experience
·2-5 years working with a multinational company in a new business and/or account management development role.
·Demonstrated ability to build and maintain a strong short, mid and long term pipeline.Demonstrated ability to close business.
· Direct experience of selling to the business services sector and/or project related work is preferred/
   
Required Qualifications
·Degree in Business related discipline, with specialization in Sales and/or Marketing
   
Required Languages
· Native Mandarin and fluent English
   
Travel / Rotation Requirements
·Travel required as per request of direct manager. Travel will generally not exceed 25% of working time on average, however, more may be required during certain periods if required. 举报 分享

关于国际SOS集团

国际SOS集团致力于挽救生命，保护企业及组织的全球员工免受健康与安全威胁。无论客户身处何处，我们都能为其提供定制化的健康与安全风险管理解决方案，以助其实现业务发展及工作效率的提升。倘若出现极端天气、流行病或安全事件，我们会立即做出响应，为企业与组织解决燃眉之急。通过以预防为重点的创新技术和医疗专业知识，我们可提供实时、可执行的建议与高品质现场救援服务，从而助力企业来满足良好治理合规性报告的需求。通过与我们合作，企业可以充分履行其“员工关照”义务，同时获得商业韧性、连续性及可持续性。
国际SOS集团成立于1985年，受到11,000家企业及组织的广泛信赖，其中，涵盖了一半以上的财富全球500强企业、跨国企业客户，及中型企业、政府、教育机构与非政府组织。我们的11,000名跨文化医疗、差旅安全及后勤专家，能够为全球90个国家逾1,000个地区提供“365天x 24小时”全天候服务。

ABOUT THE INTERNATIONAL SOS GROUP OF COMPANIES

International SOS is in the business of protecting and saving lives, when involved in medical or security situations. International SOS understands clients’ needs like no other partner; more than 30 years of experience gives us an unparalleled understanding of clients’ health & security threats and risk challenges. We are, therefore, uniquely placed to tailor-make risk management solutions for the optimal health, security & wellbeing of your diverse global workforce, wherever they are, even in the most remote and fragile environments of the world – on land, at sea or in the air.
Founded in 1985, the International SOS Group of Companies is trusted by over 11,000 global clients, including governments, multi-national corporate clients, such as two-thirds of the Fortune Global 500, mid-size enterprises, educational institutions and NGOs. Our company has achieved global ISO 9001:2015 and ISO/IEC 27001:2013.
We help clients meet compliance reporting needs for good governance. By partnering with us, organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability.

2017年，国际SOS中国荣获亚洲权威人力资源专业刊物HR Asia颁发的“亚洲***企业雇主奖”（BSET COMPANIES TO WORK FOR IN ASIA），国际SOS是医疗健康行业中***获得此荣誉的企业。

注：国际SOS承诺对应聘者资料给予严格保密，并仅用于招聘工作使用。