English Speaking Receptionist/英文前台 (职位编号:UFH002061)
和睦家医疗
- 公司规模:1000-5000人
- 公司性质:合资
- 公司行业:医疗/护理/卫生
职位信息
- 发布日期:2016-12-08
- 工作地点:青岛
- 招聘人数:2人
- 职位月薪:4000-5000/月
- 职位类别:客服专员/助理
职位描述
岗位职责:
5险1金,附加商业医疗保险,20天带薪年休假,每周工作40小时;高端医疗行业,良好的发展前景。
? Greet patients and check patients in; update patient’s information on Trakcare
? Handle incoming calls; take messages and route messages to appropriate party.
? Set and maintain physician/clinic appointments.
? Manage daily clinic activities through HIS.
? Prepare medical files and insurance claim forms for direct billing.
? Make data entry for patient invoice (Only for SUIVF project)
? Check and ensure the accuracy of the patient registration details & document completion.
? Maintain sufficient doctors’ name cards available in the clinic.
? Assist physicians and nurses on patient communication, and help filling the medical record
? Participate QI data collection for the department level and hospital level
? Follow hospital policy and procedures
? Order and maintain all the clinical forms available for department
? Record and track on outpatient clinic activities.
? Ensure that the waiting area is tidy and clean
? Able to accomplish the assigned work independently
? Have a good communication skills between nurse and physician
? Show positive good working attitude and willingness to take on challenges at work
? Perform any other duties as assigned.
? Enter into Track and prepare bills to be paid by hospital.
? Collect payment from an issue receipts to patients
? Other assignments by supervisor/manager
任职资格:
? Ability to handle multiple tasks and able to work under pressure and in a fast pace working environment.
? Excellent oral and written English and Chinese.
? Good office computer software skills
? Proficient in managing HIS booking system
? Demonstrate professional telephone etiquette
? Good customer service skill
? Caring in nature, organized and service-oriented
? A team player
职能类别: 客服专员/助理
公司介绍
和睦家从建院之日起,秉承以患者为中心的理念,融合东西方医疗模式落地中国。在多年的发展历程中,和睦家没有放弃过追求极致,我们一直将质量、安全、服务作为首要达成目标。
和睦家医疗建立了以全科医疗为中心的医疗服务体系,提供覆盖全生命周期的医疗服务,包括预防保健、诊断、治疗以及康复。这样一个完备的系统,结合严谨的循证医疗实践,先进的管理经验,以及技术和设备上的不断投入,和睦家为病人带来了卓越的效果,为行业同仁设定了医疗服务的高标准。
和睦家医疗坚持不懈地追求符合甚至超越高标准的服务和质量, 连续六次高分通过了JCI认证。
United Family Healthcare (UFH) is an international hospital and clinic network that provides private, premium healthcare. UFH has led the way in private international healthcare in China. After almost two decades, UFH has established itself with hospitals and clinics in Beijing, Shanghai, Guangzhou, Tianjin, Qingdao, Bo’ao and Hangzhou as the provider of choice for those seeking premium, personalized healthcare. There are over 400 full-time doctors from 25 different countries and regions working in UFH. Additionally there are over 1000 part-time experts and over 1000 nurses on the team.
From the first day UFH came to be, we have always put patients first, drawing from the best medical models from both east and west. UFH has never veered from its path of continuous quality improvement for the sake of our patients; this includes always putting quality, safety, and service first.
With primary care as the core philosophy of our general practice, UFH has built a continuous comprehensive system that starts from preventive care and covers diagnosis, treatment, and rehabilitation. This healthcare system, combined with the employment of a strict medical standard, the adoption of proven medical management techniques, and a willingness to invest in infrastructure and technology, has allowed United Family Healthcare to achieve remarkable results for its patients and set a healthcare delivery standard for others to emulate.
UFH is constantly striving to meet and exceed worldwide service quality and patient safety standards. This level of quality is evidenced by our sixth Joint Commission International (JCI) reaccreditation.
联系方式
- 公司地址:地址:span北京市