北京招聘

职位描述：
Title: Information Technology - Associate Director GDC

Location: Shanghai

企业介绍：

Our client is a global data-driven, technology-enabled performance marketing agency and the largest independent agency in the US for CRM, digital, and search. For more than 28years, Fortune 1000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios. We work with brands like Dell, T-Mobile, Samsung, Geico, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Susan G. Komen, and many others to build and execute customer centric business strategies.

Role Purpose

？ The Associate Director GDC, Information Technology role is responsible for managing staff, developing process and policy standards, and ensuring the stability and optimization of various technology components within the organization’s enterprise technology portfolio. A critical success factor for this role is a proven ability to coordinate with the Global IT leaders in ensuring the processes and technologies leveraged in China are consistent with those used across the Enterprise. The technology portfolio is organized across End User, Managed Hosting, Business Systems, and Security function, with leadership responsible for each of the respective categories. Among other category-specific skills and expertise, the IT Associate

Director must be an accomplished leader, thoroughly skilled in a number of Core

Competencies, to include development and presentation of information to C-level executives, vendor management, fostering innovation, optimizing staff and operations, and providing exemplary customer service, all in support of Our client’s technology vision.

Key Responsibilities

？ Ensure tight alighment of China IT processes and technologies with those of the Global IT organization

？ Design, develop, and deploy global, enterprise-class systems that are scalable and cost effective

？ Provide 24/7 support for assigned Information Technology platforms

？ Ensure that all solutions are aligned with IT standards and best practices

？ Understand and exploit current and evolving technologies and trends

？ Develop and utilize Incident, Change and Problem Management processes/practices

？ Develop KPIs for process and solution attributes, set performance goals, measure and increase performance

？ Effectively manage staff utilization and prioritization based on evolving business and

technology considerations

？ Conduct product and vendor evaluations in order to select best of breed technologies and partners

？ Manage complex projects with matrixed teams to deliver technology solutions on-time and under budget

？ Manage, reward, and retain top talent in the IT field, ensuring Our client’s IT Team remains world-class

？ Develop and manage metrics that contribute to continuous improvement with regard to the quality of delivered services

？ Optimize staff utilization, ensuring they remain engaged and effective

？ Deliver on strategic initiatives and provide traditional platform support

？ Consistently deliver IT solutions that exceed customer expectations on-time/budget

？ Development of support processes and structures sufficient to ensure system stability and client/user satisfaction

？ Participate in the development of Our client’s technology vision and strategy

？ Lead “Root Cause” efforts to identify and remediate technology and business process issues

？ Contribute to the development and evolution of architectural standards

？ Positive recognition as noted on Employee and Customer satisfaction surveys, completed on a periodic basis

Key Skills and Experience

？ Understanding of emerging methodologies, technologies, architectures, products, and philosophies

？ Proven ability to understand client/stakeholder needs and transform them into world-class systems that meet/exceed their respective expectations

？ Ability to assess and communicate project and technology budgets and delivery schedules

？ Requires 6+ years of experience in implementing and supporting enterprise-class solutions operating in a 24/7 environment

？ 3+ years in a managerial role

？ Dynamic, hands-on technology experience with an emphasis on solution delivery and platform optimization

？ Demonstrable ability to engage stakeholders in a positive, productive manner

？ Ability to develop and retain world-class technology talent

？ Simultaneously manage multiple, high-priority projects for high-growth, Fortune 100 companies

？ Certifications within ITIL, PMP or CISSP are highly desired

？ Proactive, upbeat and collaborative communication style, with the ability to be direct, tactful, and transparent

？ Provide on-call and after-hours support as required 举报 分享

翰仕人力资源（上海）有限公司

翰仕人力是专注于专业服务业（管理咨询、市场研究、IT咨询）、银行保险大金融、医药医疗大健康、互联网新经济等领域的高端人才招聘咨询服务提供商，基于在特定行业积累多年的经验，我们开发出***的解决方案，旨在为客户提供量身定制和可信赖的专业服务。

我们的猎头顾问拥有多年的从业经验，具有熟练的人才搜索技能，非凡的专业素养和渠道优势使我们得以建立广阔人才库，并确保经过翰仕全面评估的候选人是客户所需要的***匹配。

我们力求做人力资源总监/经理的工作伙伴，做候选人的职业顾问。无论在招聘的过程中，还是招聘完成之后，我们能够确保我们的工作是符合各方期望的。

我们团队以我们的品牌和能力为傲。我们热衷于营造一个积极的，成功为导向的公司文化，使我们在同行中脱颖而出。

我们信奉的价值观：诚实、正直、尊重、成就、热情、亲和力和创新