北京招聘

POSITION SUMMARY
Responsible for Translation of Login, User Manuals and Training Material.
Set-up to perform as per certified shipment level customer profile
Ensure customer shipment's information visible in Corporate Online Visibility & Monitoring Tool Login and Business Object Customer reporting tool
Support to deliver high quality shipment information to customers
Propose for process improvement for shipment setup process
Propose for Customer Profile improvement


KEY DUTIES AND RESPONSIBILITIES
1. Login Development
To perform customer's requirements setup in Corporate Software System (CIEL) for respective countries
To ensure setup completeness and correctness within specific timeline
To support Regional Customer Solutions Team for special customer's requested
To validate customer's requirement information correctness and completeness
To clarify with account owner in case of unclear or incorrect information in CP
To coordinate with respective setup team in other regions
To validate client ID and address setup in Corporate System (CIEL)
To setup customer's shipment history status required in corporate software
To setup customer references requirements in Corporate System
To responsible for client maintenance in case of update customer 's request
To publish Customer Profile and Standard Operational Procedures in Login
To create Login customer user ID & Password and send directly to customer
To record work progress of responsible account in "Work Progress Report"
To solve day to day operations / setup problem
To communicate and share updated and important information in monthly meeting
To provide suggestion on working procedures in order to ensure work efficiency effectiveness
To initiate a new tool or work approach in order to support the existing processes


2. KN Login Training
To issue and translate Login User / Vendor Manuals
To prepare Login presentation and training material
To do Login presentation and training for customers and internal


3. Communication
Contact window for Regional and Global Customer Solution Team
Team work with National and Local Superusers



REQUIREMENTS
(Education, work experience, technical skills, physical demand, personalities, etc.)
University graduate or above
More than 2years of relevant working experience preferably in the Forwarding / 3PL Company
Good command of spoken & written English
Good knowledge of Computer skills: PC, MS-Office, Internet & E-mail
Good skill in KN Login & Sea Logistic operation
Presentable and independent with good interpersonal skill
Pro-active, responsible, self motivated , Strong organization & time management skills
Team player, initiative and energetic
Time oriented
Well organized

人力资源服务许可证 3101140075号
上海海品牌服务企业
信得过人才服务机构

棋硕国际物流人才服务中心是中国物流行业协会上海中心和世界物流发展促进组织指定的专业人才基地，成立于2002年，专业为中国知名物流、外贸企业提供专业人才服务。在2004-2016年度我司连续11年通过评审委员会（即市人事局，市工商局，上海人才服务行业协会）的评审，被评为“信得过人才服务机构”。与此同时经海关总署、中国物流行业协会、中国航空运输协会、人民日报、大公报等联合评选荣获“中国***物流人才机构”。


棋硕的优势：
服务的专一性：服务于物流、外贸、采购及相关行业的客户,行业针对性强；
服务的高效率：职位数量充足，职位匹配度高,最快时间安排面试推荐就业；
服务的高质量：80%以上的职位都来自世界前100强物流贸易公司及一些国际知名物流公司；
服务的人性化：候选人成功入职后,2个月内仍然提供贴心的后续保障服务；

作为一家专业的人才服务公司，致力于为求职者提供更多的就业机会与选择。


咨询部 联系人：梅小姐
电话：021-61485885 （直线）