北京招聘

职位描述：

Job # 995533
Locations China,Shenyang
Job families Sales
Teams Sales

RSM Field Channel Executive – Retail

Purpose: Deep understanding of the strategic priorities and Retailer performance as it relates to the market to drive thought leadership and control the sales conversation. Leverage relationships to execute on ‘CCG Selling Motions’: Sell In & Sell Through, including: Influence sell services, devices and attach & drive demand for devices and services as they are sold to end customers through retailers (Sell Through)

Key Responsibilities:

Retailer performance

• Directly responsible for the assigned Retailer stores’ performance. As the Retail store manager, be responsible to deliver the store sales, service and brand experience result.

Brand image

• Responsible to manage the strong branded environment that helps Microsoft devices and services differentiate and stand out from the competition executed in managed retail stores.

Analysis & Insight

• Provide store level insights and sales performance reporting influence marketing programs, strategies and executions

Retailer Planning

• Landscape - deep understanding of Retailer business – use insights gained to create strategy and translate to a quality plan

• Focus - identify key focus areas for execution

Relationship Management

• Build relationships with store field staffs and customers, build MSFT fans at retail

• Cross team collaboration with both Microsoft and Partner’s stores in the development of the necessary program offerings that will lead to long-term relationships with customers and Partner’s Retail store managers

• Experience sharing with internal and external partners for learning and experience building

• Develop the competency of the individual team member for retail store performance

• Implement co-marketing & programs to drive joint success

• Think of relationship management as living process versus ‘a moment in time’ – aspires to ‘Trusted Advisor’ status

Relationship Management (con’t)

• Map and understand the power base of host store manager that will make/influence decisions with Microsoft

• Anticipate competition and have an active plan

Foresight

• Actively mine for future opportunities, assess risks, dissect and learn from key wins/losses

• Share Retailer and store level insights for Microsoft outcomes

• Demonstrate responsiveness and creativity with the partner to shape the market, not just ride the market

Business Operational Excellence

• Accountable for executing Retailer plan to committed metrics - forecast accuracy, revenue attainment, scorecard, share & retail store experience

• Execute consistent Rhythm of the Business including Monthly/Quarterly Business Reviews with Host Store Managers

• Follow-through on commitments

• Evangelize and ready Partner sellers for co-engagement through sales readiness, coaching and management

Role Accountabilities

• Revenue of Retailer

• Scorecard

• Retail store experience

• Premium Mix

• Retailer Attachment rate

• Accuracy to forecast

• Partner program adoption

• All up Retailer relationship

Key Role Activities:

Plan:

• Create joint business and marketing plans by Retailer

• Forecast Retailer financials and scorecard

• Integrate MSFT teams into Retailer

Execute

• Sell in the Retailer marketing plans

• Build strong Retailer relationships

• Ensuring corporate compliance

Manage & Monitor:

• Analyze Retailer performance

• Monitor Retailer scorecard

• Analyze data to drive new value to Retailer

Experiences Required: key experiences, skills and knowledge:

• 3+ years Retail store management experience

• 3+ years of high traffic/high volume retail experience

• 1+ years of people management experience

• Experience selling consumer electronics or Technology Solutions

• Previous technology/product/software teaching or training experience is a plus

• Experience managing in a customer service environment

• Love for Microsoft

• Deep understanding of Microsoft products

• Strong organizational & operational skills

• Sales Strategy

• Ability to build strong customer relationships

• Ability to develop and motivate an retail store team

• Lead by example, take pride in your work, and enjoy helping and developing others while creating fun environments and energizing people through your passion while maintaining composure and customer focus while troubleshooting and solving issues.

• Detail-oriented with excellent communication skills in both English and Mandarin

• Business alignment

• Management competencies

• Excellent presentation skills

• Strong numeracy and problem solving skills

• Good interpersonal awareness

Education:

College degree required

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