北京招聘

职位描述：
As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You give commercial advice to partners about their webpages on Booking.com and you train the new partners on how to use Booking.com’s extranet and use the systems that can improve their availability and supply. Your main contact will be on the telephone and occasionally also with our partners during workshops or face to face contacts. Furthermore you will offer support to the Account Managers with various tasks at the office.
 
Tasks:
· Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
· Building productive relationships with partners to ensure that they offer the best availability and rate structure;
· Responsible for delivering a high level of service to accommodation partners in order to support building productive and continuing relationships;
· Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
· First point of contact for key local accommodation partners, answering questions and queries, taking action as needed;
· Participation in weekly team learning in your office;
· Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
· Liaison person for properties to contact when they have questions by phone and the Account Managers are unavailable;
· Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
· Verify that the website has accurate information on properties and pictures of newly registered accommodations;
· Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system;
· Providing properties with information and advice mainly by phone, including follow-ups;
· Looking after IT/administrative related tasks;
· In consultation with the Account Managers, provide information support to Booking.com BV for new and existing accommodations;
· Conduct daily/weekly rate and availability checks on various platforms;
· Assist in the preparation of market visits, operational planning and projects;
· Support Customer Service, assisting in additional tasks and projects when needed
 
Requirements
· More then 1-2 years’ experience in a commercial role;
· Excellent communication and influencing skills;
· Ability to use a consultative approach towards partners to create win-win situation;
· Ability to identify opportunities for partners in regards to supply and demand;
· Resourceful, solution-driven, flexible and strong attention to detail;
· Efficient, organized and proactive;
· Ability to learn new things quickly, troubleshoot and provide solutions quickly and efficiently;
· Fluent in both written and spoken English + local language;
· Team player with a genuine interest and ability to resolve partner problems effectively;
· Strong computer skills;
· Available full-time (40 hours / week) and flexible in work schedule;
· Local knowledge of the industry
· A driving license would be a great asset

Interested? Please apply via workingatbooking.com 举报 分享

Booking.com B.V.是全球最大的网上住宿预订平台，隶属于Priceline Group集团（纳斯达克上市公司：PCLN）。Booking.com的日均客房预订间数超过1,500,000。Booking.com网站以及APP吸引了来自世界各地的休闲旅游和商务差旅用户。Booking.com B.V. 公司成立于1996年，向用户提供各种类型住宿及最优惠的价格，其中既有小型的家庭经营住宿加早餐旅馆，也有五星级豪华酒店。由Booking.com运营的姐妹网站Villas.com已于近期上线，致力于为客人提供自助式住宿的选择。Booking.com秉承国际化理念，支持43种语言，已有1,400,000多家住宿登记注册，遍布全球220多个国家及地区。Booking.com B.V.公司总部位于荷兰阿姆斯特丹，在全球70个国家设有204家分公司。
Booking.com is the world leader in booking hotel and other accommodations online. It guarantees the best prices for any type of property – from small independents to five-star luxury. The Booking.com website is available in 43 languages, offers over 1,400,000 hotels and accommodations including more than 490,000 vacation rental properties and covers over 118,000 destinations in 221 countries and territories worldwide. It features over 100M reviews written by guests after their stay, and attracts online visitors from both leisure and business markets around the globe. With over 20 years of experience and a team of over 15,000 dedicated employees in 204 offices worldwide, Booking.com operates its own in-house customer service team, which is available 24/7 to assist guests in their native languages and ensure an exceptional customer experience.