北京招聘

职位描述：
Job Position: Fulfillment Associate
Reports To: Operations Supervisor
Description
? The primary purpose of this position, also known as Fulfillment Associate is to consistently perform core and general order fulfillment tasks including, but not limited to, entering orders for Lexis Nexis products and providing professional communication with internal and external customers.
? Assist with the processing of orders from initial review to invoicing. This includes, but is not limited to, basic order functions including order review, account creation, order processing and account maintenance in accordance with established business rules.
? Effectively communicate with internal customers(i'e Sales, Credit & Collection, Customer Service, Accounts Receivable, ect.) fostering collaborative relationships among different teams.
? Provide invoice copies, contracts, orders and other customer information from the Fulfillment systems to Sales and/or customer upon request.


Qualifications

· Bachelor's Degree or higher preferred or equivalent experience.
· Ability to resolve customer issues related to operational needs and initiate escalation process if needed.
· Ability to provide info to customers in a courteous, polite and professional manner.
· Effective interpersonal written and verbal communications skills.
· Strong attention to detail.
· Ability to perform basic mathematical calculations.
· Basic PC knowledge, working knowledge of Windows operating systems, Internet and mainstream web browsers.
· Excellent verbal, written and interpersonal communication skill, both in English and Mandarin 举报 分享

About RELX Group

RELX Group is a world‐leading provider of information and analytics for professional and business customers across industries. The group serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom half are in North America. RELX PLC is a London listed holding company which owns 52.9% of RELX Group. RELX *** is an Amsterdam listed holding company which owns 47.1% of RELX Group. The shares are traded on the London, Amsterdam and New York Stock Exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX and RENX.
www.relxgroup.com

A British Stock Exchange listed company with great financial report each year and a leading global provider of content-enabled workflow solutions designed specifically for professionals in the legal, risk management, corporate, government, law enforcement, accounting, and academic markets. LexisNexis originally pioneered online information with its Lexis？ and Nexis？ services. LexisNexis is part of RELX Group and serves customers in more than 175 countries with more than 15,000 employees worldwide. We are one of the world’s most successful digital media company with over 5 Billion revenue and higher than the likes of Apple, Microsoft and Facebook last year. 97% of Fortune 500 Companies are our clients. We are the “Google” of Legal space! Yes! That makes us an innovative internet company!