北京招聘

职位描述：
Position: Exam Centre – Quality and Process Control Specialist
Location: Beijing
Required Languages: Mandarin, Korean and English

Pearson VUE (www.pearsonvue.com) is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the world’s most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year. Pearson VUE offers a great environment to start or grow your career, we are now hiring for a Quality and Security Analyst to join our team based in Beijing.

Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).

We believe in equal opportunity and employ people solely on the basis of their skills and abilities.

This role is responsible for the strategic and tactical channel security and quality within China and other countries/regions China Channel Quality & Security team manages. This includes ensuring that pre-defined security/quality standards are achieved throughout all testing centres (company owned or partnered sites). It involves close collaboration with the quality and security teams in America, EMEA and APAC regions and support in the refinement and implementation of global, corporate standards.

Working closely with channel sales, program managers, technical support, global quality team and security team and exam sponsors, the Channel Quality & Security Analyst also helps to resolve multi-functional or multi-process problems to ensure the current and evolving customer needs are met and the high-quality and security test delivery in all test centres across the region.

50% Quality Management
? Ensure that quality standards are maintained and that quality objectives are being met or exceeded by the channel; where individual test centres do not meet objectives, identify the causes and implement appropriate corrective action.
? Ensure quality standard are met while doing the new site application process/background verification to ensure a quality testing channel.
? Coordinate with the testing channel on train them on Pearson VUE policies and procedures.
? Ensure appropriate regional communication and/or localization of relevant channel communications.
? Ensuring all event related Quality processes are streamlined for smooth flow of information and successful event delivery.
? Handle the Regional Quality Incident box and ensure incidents are closed as per the severity.
? Analyse data and share the monthly reports on major accomplishments, challenges and tasks at hand.
? Do random site audits across the region before and after activation of channel testing sites.

50% Security Management
? Coordinate the investigation, tracking and remediation of regional test security incidents and complaints, implementation of findings and corrective actions.
? Identify, gather and analyse evidence pertaining to security investigations
? Examine test results, video clips and other relevant data as required.
? Undertake or coordinate statistical analysis of test security data.
? Conduct investigative research using the internet and online databases
? Conduct background checks as required.
? Ensuring all event related Security checks and processes are streamlined for smooth flow of information and successful event delivery.
? Support regions in investigative analysis as required.
? Liaise with the global security team, program management, technical support and other departments in response actions as required.
? Maintain accurate and extensive documentation, knowledgebase of findings and evidence.
? Prepare incident notification and closure reports for management and sponsors.
? Coordinate the regional security awareness program

WORK ENVIRONMENT AND CONDITIONS
Physical requirements: Yes
Travel requirements: Some travel is required.
Other: Comfortable to communicate over telephone.

Education and Experience:
? Bachelor Degree or equivalent 1 – 2 years experience in related fields
? 1 to 2 years of IT security experience, Research and/or investigative experience in corporate or fraud investigation preferred
? Experience with Microsoft Office software suite

Skills, Knowledge and Abilities:
? Excellent written and verbal communication skills in Mandarin, Korean and English
? Strong analytical skills
? Proficient with data analysis (raw to complex)
? Quick learning
? Accountability and commitment
? Self-motivation and direction
? Ability to multi-task
? Dynamic (Flexible and open to changes) 举报 分享

Pearson China
培生中国

With over 170 years of history, Pearson is the world’s leading education company, with 40,000 employees in over 80 countries.
Pearson provides educational materials, technologies, assessments, testing and related services to educators and students of all ages. We publish across the curriculum under a range of respected imprints including Longman, Prentice Hall, Scott Foresman, Addison-Wesley, and Benjamin Cummings.
We are also a leading provider of electronic learning programs and of test development, processing and scoring services to educational institutions, corporations and professional bodies around the world.
Pearson International’s commitment to China began over forty years ago with a partnership in the 1960s that has continued to grow and strengthen into the 21st century. With offices in cities including Beijing, Shanghai and Guangzhou, and with several business units operating in China, Pearson International has unprecedented broad and in-depth collaboration in China.


培生集团(Pearson)是全球领先之一的教育集团，拥有超过170年的历史.培生集团全球40000员工，运营覆盖80多个个国家和地区.

我们致力于为教育工作者和各年龄层的学生提供优质的教育内容、教育信息技术、测试及测评、职业认证，以及所有与教育相关的服务。旗下拥有在各个学科备受瞩目的教育品牌，包括Longman, Prentice Hall, Scott Foresman, Addison-Wesley, 以及Benjamin Cummings等。

培生国际拥有全球领先的E-learning电子学习系统和考试开发、测试及测评系统，为世界各地的教育机构、公司企业和专业机构提供个性化服务。

早在20世纪60年代，培生国际就已开始与中国合作，并将这一持续发展的伙伴关系带入了21世纪。目前，已在中国开展业务的培生教育子公司包括：培生国际出版与解决方案、英国爱德思、纽约金融学院、培生语言考试中心、Longman Schools、华尔街英语。随着北京、上海和广州等地办公室的设立，以及各子公司在中国业务的迅速发展，培生教育在中国的发展和合作进入了空前广泛和深入的阶段.