Deployment Manager
皇家加勒比游轮船务(中国)有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2016-10-19
- 工作地点:上海
- 招聘人数:1人
- 学历要求:本科
- 语言要求:英语 精通
- 职位月薪:40-50万/年
- 职位类别:营运经理
职位描述
职位描述:
POSITION SUMMARY:
The Manager of Deployment and Itinerary Planning, China, as part of the Strategic Planning Team, is responsible for the development and refinement of Royal Caribbean cruise homeport product out of N.E. Asia port. This position will influence the strategic direction and financial performance through quantitative analysis and market research, creating new itineraries, partnering with N.E. Asia destinations, and continually improving the way we develop and manage new itinerary products. There will be significant exposure to senior management with the opportunity to work closely with Operations, Shore Ex, Marketing, Sales, Revenue Management, International and other departments within the Company.
Deployment Strategy Position is a dynamic position which requires considerable expertise and breadth of skills and experience and plays a key role within the Deployment & Itinerary Planning team. The Manager will develop and maintain financial analyses of greater complexity and other quantitative models to guide deployment decisions. Assignments within Deployment and Itinerary Planning will typically involve quantitative and qualitative analysis of a competitive situation, development of recommendations, and written and/or oral presentation of those recommendations to Senior Management. The manager position will also be asked at times to lead and solely represent the department on various initiatives, projects, and meetings.
________________________________________
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Communicate and collaborate internally with sales and revenue for creating the strategic deployment blocking for ships catered for China market under senior management direction
2. Communicate and collaborate externally with port agent, port authority and government to ensure respective berthing policy well updated and berth requests activated within the policy and timeline
3. Manage the relationship with port agent and port authority from berthing perspective
4. Lead deployment analyst and work with sales, port agent and port authority for solution establishing to berthing conflict
5. Oversee & review charter itinerary proposals/redeployment request to ensure cost-based financial measures are accounted for and proposals are operationally feasible
6. Research new destinations and itinerary options which support our brand specific strategic plans and utilize market research and guest feedback to maximize both market value and guest experience
7. Work with revenue and sales team and assist in presenting business cases to support the strategic and tactical deployment decisions
8. Development of business cases typically involve quantitative and qualitative analysis of a competitive situation by working together with revenue management team, development of recommendations and written and/or oral presentation of those recommendations
9. Provide high level and product level analysis and optimization of profitability and guest satisfaction impact on all future deployment decisions
10. Be aware of competitive product offerings and performance as well as macroeconomic and environmental factors impacting the cruise industry
11. Key point of contact with departments throughout the organization to reach consensus on deployment recommendations for senior and executive management.
12. Ability to lead and solely represent the department on various initiatives, projects, and meetings
________________________________________
FINANCIAL RESPONSIBILITIES
1. The Manager directly impacts all revenue streams (net ticket, onboard, and other) based on the deployment decisions made. The Manager also directly impacts overall shipboard operations expenses as itineraries drive a significant piece of onboard expense. For example, fuel expenses for a single sailing can vary by over $100K based upon the detailed itinerary planned which the Manager will directly oversee
2. Deployment decisions based upon the business cases developed by the Manager will impact bottom line profitability by tens of millions of dollars
3. The Manager must understand all of these expenses and revenues in decision making
________________________________________
QUALIFICATIONS:
1. Bachelor degree (B.S.) or (BBA.) from a four-year college or university is required
2. MBA or Masters Degree strongly preferred 5 years cruise industry knowledge and experience is preferred.
3. N.E. Asia destination knowledge is preferred.
4. Speaking of Japanese language and background of working in Japanese port or tourism previously are preferred.
________________________________________
KNOWLEDGE AND SKILLS:
1. Pro-active mindset and attitude
2. Must be able to think creatively
3. Willingness to accept immediate project responsibility
4. Outstanding organizational skills and attention to detail is absolutely required
5. Demonstrated aptitude for problem solving and problem identification
6. Ability to logically structure quantitative analysis of complex issues
7. Ability to operate in a cross functional environment
8. Excellent interpersonal skills, and demonstrated ability to work independently and use proper judgment
9. Excellent written and verbal English language and overall communication
10. Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
11. Proficient Microsoft Office Skills: Excel (ability to perform pivots and vlookup), strong PowerPoint
12. Knowledge of AS400 and Essbase preferred, but not required
13. Brio On-Demand is required
14. Ability to coach team members
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POSITION SUMMARY:
The Manager of Deployment and Itinerary Planning, China, as part of the Strategic Planning Team, is responsible for the development and refinement of Royal Caribbean cruise homeport product out of N.E. Asia port. This position will influence the strategic direction and financial performance through quantitative analysis and market research, creating new itineraries, partnering with N.E. Asia destinations, and continually improving the way we develop and manage new itinerary products. There will be significant exposure to senior management with the opportunity to work closely with Operations, Shore Ex, Marketing, Sales, Revenue Management, International and other departments within the Company.
Deployment Strategy Position is a dynamic position which requires considerable expertise and breadth of skills and experience and plays a key role within the Deployment & Itinerary Planning team. The Manager will develop and maintain financial analyses of greater complexity and other quantitative models to guide deployment decisions. Assignments within Deployment and Itinerary Planning will typically involve quantitative and qualitative analysis of a competitive situation, development of recommendations, and written and/or oral presentation of those recommendations to Senior Management. The manager position will also be asked at times to lead and solely represent the department on various initiatives, projects, and meetings.
________________________________________
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Communicate and collaborate internally with sales and revenue for creating the strategic deployment blocking for ships catered for China market under senior management direction
2. Communicate and collaborate externally with port agent, port authority and government to ensure respective berthing policy well updated and berth requests activated within the policy and timeline
3. Manage the relationship with port agent and port authority from berthing perspective
4. Lead deployment analyst and work with sales, port agent and port authority for solution establishing to berthing conflict
5. Oversee & review charter itinerary proposals/redeployment request to ensure cost-based financial measures are accounted for and proposals are operationally feasible
6. Research new destinations and itinerary options which support our brand specific strategic plans and utilize market research and guest feedback to maximize both market value and guest experience
7. Work with revenue and sales team and assist in presenting business cases to support the strategic and tactical deployment decisions
8. Development of business cases typically involve quantitative and qualitative analysis of a competitive situation by working together with revenue management team, development of recommendations and written and/or oral presentation of those recommendations
9. Provide high level and product level analysis and optimization of profitability and guest satisfaction impact on all future deployment decisions
10. Be aware of competitive product offerings and performance as well as macroeconomic and environmental factors impacting the cruise industry
11. Key point of contact with departments throughout the organization to reach consensus on deployment recommendations for senior and executive management.
12. Ability to lead and solely represent the department on various initiatives, projects, and meetings
________________________________________
FINANCIAL RESPONSIBILITIES
1. The Manager directly impacts all revenue streams (net ticket, onboard, and other) based on the deployment decisions made. The Manager also directly impacts overall shipboard operations expenses as itineraries drive a significant piece of onboard expense. For example, fuel expenses for a single sailing can vary by over $100K based upon the detailed itinerary planned which the Manager will directly oversee
2. Deployment decisions based upon the business cases developed by the Manager will impact bottom line profitability by tens of millions of dollars
3. The Manager must understand all of these expenses and revenues in decision making
________________________________________
QUALIFICATIONS:
1. Bachelor degree (B.S.) or (BBA.) from a four-year college or university is required
2. MBA or Masters Degree strongly preferred 5 years cruise industry knowledge and experience is preferred.
3. N.E. Asia destination knowledge is preferred.
4. Speaking of Japanese language and background of working in Japanese port or tourism previously are preferred.
________________________________________
KNOWLEDGE AND SKILLS:
1. Pro-active mindset and attitude
2. Must be able to think creatively
3. Willingness to accept immediate project responsibility
4. Outstanding organizational skills and attention to detail is absolutely required
5. Demonstrated aptitude for problem solving and problem identification
6. Ability to logically structure quantitative analysis of complex issues
7. Ability to operate in a cross functional environment
8. Excellent interpersonal skills, and demonstrated ability to work independently and use proper judgment
9. Excellent written and verbal English language and overall communication
10. Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
11. Proficient Microsoft Office Skills: Excel (ability to perform pivots and vlookup), strong PowerPoint
12. Knowledge of AS400 and Essbase preferred, but not required
13. Brio On-Demand is required
14. Ability to coach team members
职能类别: 营运经理
公司介绍
关于皇家加勒比国际游轮
皇家加勒比国际游轮是全球***的游轮品牌,在超过50年的时间里始终致力于将创新注入海上旅行。皇家加勒比旗下各系列游轮皆融和全新科技及超凡设施,是游轮船只建造的杰出代表,专为勇于探索的宾客们而打造。 皇家加勒比力求为宾客提供极具创新性的度假体验,其丰富航线涵盖了6大洲、72个国家、超过260个目的地。其中,“完美岛屿度假系列” 自推出后便备受瞩目,该系列首座私属岛屿将为位于巴哈马的“可可岛完美假期”。
作为在中国发展迅猛的游轮公司,自2009年开启***条中国上海母港航线,皇家加勒比一直以来致力于引领游轮产业的发展,率先在中国市场部署和经营世界级游轮,先后引进两艘吨位大、船龄新、设施先进的游轮——“海洋航行者号”及“海洋水手号”,引领中国游轮行业进入“大船时代”。皇家加勒比于2015-2016年陆续将全新制造、科技含量极高的游轮“海洋量子号”“海洋赞礼号”引入中国,将中国游轮市场推入“新船时代”。2017年,皇家加勒比正在设计和建造“超量子系列”游轮,该游轮将于2019年下水和部署中国市场。超量子系列凝聚皇家加勒比多年在亚洲市场通过产品优化实践积累的经验和知识,对游轮新船设计与建造的国际水准发起了又一次冲击,将成为中国游轮市场发展新的里程碑。
皇家加勒比国际游轮是全球***的游轮品牌,在超过50年的时间里始终致力于将创新注入海上旅行。皇家加勒比旗下各系列游轮皆融和全新科技及超凡设施,是游轮船只建造的杰出代表,专为勇于探索的宾客们而打造。 皇家加勒比力求为宾客提供极具创新性的度假体验,其丰富航线涵盖了6大洲、72个国家、超过260个目的地。其中,“完美岛屿度假系列” 自推出后便备受瞩目,该系列首座私属岛屿将为位于巴哈马的“可可岛完美假期”。
作为在中国发展迅猛的游轮公司,自2009年开启***条中国上海母港航线,皇家加勒比一直以来致力于引领游轮产业的发展,率先在中国市场部署和经营世界级游轮,先后引进两艘吨位大、船龄新、设施先进的游轮——“海洋航行者号”及“海洋水手号”,引领中国游轮行业进入“大船时代”。皇家加勒比于2015-2016年陆续将全新制造、科技含量极高的游轮“海洋量子号”“海洋赞礼号”引入中国,将中国游轮市场推入“新船时代”。2017年,皇家加勒比正在设计和建造“超量子系列”游轮,该游轮将于2019年下水和部署中国市场。超量子系列凝聚皇家加勒比多年在亚洲市场通过产品优化实践积累的经验和知识,对游轮新船设计与建造的国际水准发起了又一次冲击,将成为中国游轮市场发展新的里程碑。
联系方式
- 公司地址:东大名路358号国际港务大厦15楼(12号线国际客运中心站) (邮编:200080)