北京招聘

Role Purpose:

Follow relevant policy and procedures to enhanced on order handling and processing management and set up good communication with distributor for China sales target achievement



Major Job Functions:

1. Be clear on order status and gap of each BU to China achieve sales target

2. Allocate order appropriate, push customer payment and release order with approval

3. Communicate with distributor to set up the close working relationship

4. Communicate with sales team to understand sales and marketing status

5. Handle customer complaints/claims with feedback to reach high level customer service

6. Train sales team and distributor on order related SOP to smooth order processing

7. Work with internal and external team to handle urgent shipment properly

8. Continue to ensure SAP operation on time and correct



Required Education/Skills/Experience:

1. Bachelor degree in BS/BA degree in Supply Chain Management, Engineering, Business, Computer Science or a directly relevant discipline

2. Excellent demonstrable inter-personal skills, ability to collaborate in Teams and to work independently with extreme self-initiative and influencing skills

3. Strong ability to deal with complex and stressful situations, such as internal and external complaints

4. High proficiency in both oral and written Mandarin and English

5. Minimum 3 years' experience of customer service function in MNC

6. Data acumen with excellent analytical skills with ERP system; SAP an added advantage

7. Familiar with government regulation about medical device

关于我们
Edwards Lifesciences 是心瓣膜学科和血液动力学监测的全球领先者。 公司满怀帮助病人之热望，与临床医生合作开发结构性心脏病和重症监护领域的创新性技术，从而帮助他们挽救生命并提高生命品质。
我们的历史
我们的历史可追溯到 1958 年，当时 Miles “Lowell” Edwards 与 Albert Starr 博士合作开发世界上***置换用的心瓣膜。 这就是开发各项拯救生命和护理技术的原动力，而这种原动力改变了病人的护理方式并让 Edwards 始终立于创新前沿。 50 多年后的今天，Edwards 已经发展为一家国际公司，业务遍及约 100 个国家，全球约有 8,500 名员工。 公司每位员工都致力于实现 Lowell 的创始愿景，帮助临床医生、病人和其家属密切配合成为一个整体，与心血管疾病斗争到底并提供重症疾病治疗技术。
我们的工作
我们与医生合作开发创新型产品，以帮助病人活得更长、更健康和使生命更丰富。我们重点研究病人数量大且不断增长的医疗技术，这些技术在临床上有较大的需要，如结构性心脏病和重症监护。
领导层
我们的董事会和执行领导团队坚持我们的信念，热切帮助病人并满足我们所有的利益相关者的需要。 我们的执行官不仅是我们员工，也是医疗器械业和全球医疗界的领导者。
基金
作为我们对全球医疗界的部分贡献。我们对重要的健康和行业大事给予博爱支持。 Edwards Lifesciences 基金对改善生命质量方面的知识和成就给予极大的支持，主要集中在心血管疾病、教育事业以及我们员工居住和工作的社区。