北京招聘

职位描述：
Job description and responsibility:
1. Responds to customer calls; analyzes, and troubleshoots Excimer laser system problems via telephone or at customer site;
2. Performs system installation, repair, upgrades and preventive maintenance on installed systems;
3. Travel as required for the purpose of performing service activities at customer sites;
4. Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
5. Serve as a point of contact between customers and factory support team; communicate customer requirements, system performance, and reliability issues;
6. Help the service administrator to maintain clear CRM records and record of parts inventory;
7. Ensure local stock is kept up-to-date and coordinate shipment of tools and parts.

Education and Work Experience:
1. Bachelor or higher in Lasers, Electro-optics, Mechanical or EE Engineering;
2. Prior experience servicing Capital Equipment or Excimer lasers in an industrial environment is advantageous;
3. Self-driven, able to work independently, and also as part of a team on 24/7 standby;
4. Good communication skills in both spoken and written English;
5. Available for travel to Germany/Korea/Japan/Taiwan for training and service support;
6. Comfortable donning cleanroom suits and be physically fit and able to lift objects up to 20kg. 举报 分享

In the highly sophisticated industry of photonics, Coherent, Inc. leads the way. Owning a diverse portfolio of technologies, the company offers the widest range of commercial and scientific research products and solutions available to customers in over 80 countries.

Founded in 1966, Coherent has production and research facilities spanning the world, supplying everything from laser measurement and control products to precision optics and laser systems. Notably, many of its customers are Fortune 500 leading manufacturers and scientific researchers from numerous universities and institutes across the Americas, Europe, and Pacific Rim. Approaching almost $521.2 million in sales in fiscal 2005, the company has attained a scale unrivaled by most of its competitors.

The company's strategy is to continue to develop innovative and proprietary products and solutions that meet the needs of customers and that are based on Coherent's core expertise in lasers and optical technologies.

To cope with the fast expanding business in China, we're seeking the best and brightest people and offer exciting opportunities for professional growth to our employees and to qualified job applicants.