北京招聘

职位描述：
*Position Title
Accounts Receivable Collections Representative

Key responsibilities:
*Track and resolve outstanding invoice issues for designated portfolio of customers and accounts receivable balances.
* Work closely with external and internal (Invoicing, Cash Posting, Order Management, Sales, Tax, etc.) customers to resolve payment delays.
*Follow collections strategy as established within GetPaid AR/AP Collections tool, and maintain notes on payment status within GetPaid. Collections strategy includes extensive and proactive customer contact via email and phone.
*Conduct customer account reconciliation and research to correct invoice errors.
*Maintain an accurate and current aging report with minimal past-due balances.
*Ensure customer satisfaction via prompt and professional follow-up with internal and external customers.
*Ensure that customers have received Viavi invoices on a timely basis, and that invoices are established for payment in time for prompt payment by customers.
*Escalate slow-payment and non-payment issues with the customers, as well as with internal Viavi Sales and Finance teams.
*Actively engage with internal Viavi AR/AP team and Order Management teams to escalate slow payment issues, and invoice reconciliation issues.
*Learn and understand Viavi organizational structure and order-flow structure in order to address collections and invoice issues internally.
*Manage accounts receivable portfolio and balances on customers located across a variety of geographic regions (North America, APAC, EMEA, LTAM).
*Work collaboratively with global cross functional team members within Viavi finance and accounting, procurement, order management, sales, human resources, and information technology.

Required Qualifications
* Bachelor’s degree in Accounting/Finance or related discipline a plus but not required.
* Experience or Keen interest in Accounts Receivable /Payable management in a large multinational technology hardware manufacturing company, with customers located globally.
*Possess a positive and proactive attitude to resolve problems.
*Strong systems (Oracle, SAP, Brio, GetPaid), and software (Excel, Word, Powerpoint, etc.) experience.
* Strong continuous process improvement skills focusing on automation, standardization.
* Ability to communicate effectively with all levels within the organization.
* Fluent in written and spoken English language (required), as well as one additional language (desired).
* Strong collaboration and cross-functional influencing skills management. Must be able to work in a fast-paced team environment.
* Must have a “can do” attitude.

Other competencies and skills:
* Interactions will frequently involve special skills, such as negotiating with customers, and business partners across a variety of levels and seniority.
* Skills required include: driving AR/AP Collections performance within a designated portfolio, working successfully within teams as well as independently, business acumen to interact effectively with customers (internal & external) located globally, financial experience to analyze AR/AP asset performance and strong written and verbal communications skills.. 举报 分享

About Viavi Solutions
VIAVI (NASDAQ: VIAV) has a 90+ year history of technical innovations that have evolved to keep pace and address our customer’s most pressing business issues. We make equipment, software, and systems that help to plan, deploy, certify, monitor, and optimize all kinds of networks - like those for mobile phones, service providers, large businesses and data centers. VIAVI is also a leader in high performance thin film optical coatings and engineered diffusers, providing light management solutions to anti-counterfeiting, consumer electronics, automotive, defense and instrumentation markets.

We are the people behind the products that help keep the world connected – at home, school, work, at play, and everywhere in between. VIAVI employees are fierce about supporting customer success and we welcome people who bring their best every day to the company - to question, to collaborate and to push for solutions that will delight our customers.