Technical Support Engineer
萨孚凯信息系统技术（北京）有限公司上海分公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：计算机服务(系统、数据服务、维修)
职位信息
- 发布日期：2012-08-17
- 工作地点：上海
- 招聘人数：若干
- 语言要求：英语熟练
- 职位类别：技术支持/维护工程师
职位描述
Responsible for monitoring, performing fine-tuning, installing, troubleshooting and analyzing multiple monitoring environments under Windows/Linux platforms. In addition, support integrators in the use of API Framework.
Technical Skills Required:
? Application support mainly (Candidate will support an application framework by answering tickets about the use of API calls).
? At least 2 years Unix/Linux experience as user (Candidate should demonstrate skill to work in the Linux environment and search in log files).
? Scripting skills. Should have at least domain in one of the following scripting languages: JavaScript-Shell/Perl/ Bash/ Python. (Candidate will develop middle-complex scripts to fix data and retrieve information).
? General and Basic networking knowledge (TCP/IP and commands related).
? Troubleshooting Analysis. Ability to review the box health, trace in log files looking for unexpected and expected messages related to an issue using the different tools provided by Linux, like Grep, Less, Top, Netstat, Awk, etc.
? General problem analysis and Resolution. First task: monitoring and diagnosing Application problems after reported by monitoring team (Candidate will learn Cacti/ Nagios/ Splunk to diagnose problems)
Soft Skills Required:
? Strives for excellence - Good oral and written communication skills in English
? Disciplined self-starter with strong attention to detail
? Troubleshooting skills
? Able to handle multiple, and sometimes competing priorities
? Quick learner
? Is flexible and agile- ability to adapt quickly and be effective in new situations
? Enthusiasm to drive results; action oriented
? Is a team player, adept at building relationships across organizations
? Views challenges as opportunities;
Technical Skills Required:
? Application support mainly (Candidate will support an application framework by answering tickets about the use of API calls).
? At least 2 years Unix/Linux experience as user (Candidate should demonstrate skill to work in the Linux environment and search in log files).
? Scripting skills. Should have at least domain in one of the following scripting languages: JavaScript-Shell/Perl/ Bash/ Python. (Candidate will develop middle-complex scripts to fix data and retrieve information).
? General and Basic networking knowledge (TCP/IP and commands related).
? Troubleshooting Analysis. Ability to review the box health, trace in log files looking for unexpected and expected messages related to an issue using the different tools provided by Linux, like Grep, Less, Top, Netstat, Awk, etc.
? General problem analysis and Resolution. First task: monitoring and diagnosing Application problems after reported by monitoring team (Candidate will learn Cacti/ Nagios/ Splunk to diagnose problems)
Soft Skills Required:
? Strives for excellence - Good oral and written communication skills in English
? Disciplined self-starter with strong attention to detail
? Troubleshooting skills
? Able to handle multiple, and sometimes competing priorities
? Quick learner
? Is flexible and agile- ability to adapt quickly and be effective in new situations
? Enthusiasm to drive results; action oriented
? Is a team player, adept at building relationships across organizations
? Views challenges as opportunities;
公司介绍
Softtek是全球领先的信息技术和业务流程解决方案提供商，我们来自墨西哥，目前是拉美地区以及近岸地区排名***的IT解决方案公司。
公司成立于1982年在全球有30多个分公司和办事处，全球员工近13000名。全球目前建有9个交付中心；在中国有自己的开发团队，研发中心。中国总部设在无锡， 上海、北京、广州、深圳设有分公司。
公司主页：***************
公司地址：浦东南路855号世界广场16i
公司电话：58772288
公司成立于1982年在全球有30多个分公司和办事处，全球员工近13000名。全球目前建有9个交付中心；在中国有自己的开发团队，研发中心。中国总部设在无锡， 上海、北京、广州、深圳设有分公司。
公司主页：***************
公司地址：浦东南路855号世界广场16i
公司电话：58772288
联系方式
- Email：china.resume@softtek.com
- 公司地址：浦东南路855号世界广场16楼I室 (邮编：200120)