北京 [切换城市] 北京招聘北京客服及技术支持招聘北京客户关系经理/主管招聘

CRM Manager

深圳乞力电子商务有限公司上海分公司

  • 公司规模:150-500人
  • 公司性质:外资(非欧美)
  • 公司行业:互联网/电子商务  贸易/进出口

职位信息

  • 发布日期:2016-09-29
  • 工作地点:上海-徐汇区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 语言要求:英语 熟练
  • 职位月薪:10000-20000/月
  • 职位类别:客户关系经理/主管  

职位描述

职位描述:
Responsibilities:

· Managing end-to-end CRM activities

· Planning, execution & reporting of newsletter Marketing activities

· Optimizing campaign performance (performance analysis, testing, targeting fine-tuning)

· Responsible of the newsletter performance to continuously improve CRM relevant KPIs (OR, CTOR, CR)

· Working closely with teams in China and Africa

· Lead acquisition

· Customer retention & reactivation

· Reporting to Marketing Director.


Qualification:

· A previous experience in in the field of CRM would be appreciated

· Advanced level of computer literacy in Microsoft packages, particularly in Excel

· Web programming skills (HTML, PHP) would be a plus

· Ability to crunch and cluster databases

· Love Africa, flexible to travel.

职能类别: 客户关系经理/主管

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公司介绍

KILIMALL
是非洲全品类电商平台,是11亿非洲人的生活与工作伙伴,运营模式类似于京东商城。
是全球致力于为中国商家开拓非洲大市场的电商平台。

KILIMALL
总部位于中国上海,运营总部位于非洲,设立非洲本地仓及本地配送;
中国商家可以入驻平台开店,既提升了商家的利润空间,也让非洲消费者买到更加价廉物美的心仪商品。

KILIMALL
发展速度已超越众多同类网站,成为网上交易平台的新一极。
网上买家的购买需求爆发式增长,目前平台上的商家数量与商品种类已远远不能满足网购市场的日益增长的需求。

2015年,在市场开发方面,KILIMALL
将会利用现有资源和成熟的运作经验,将业务逐步扩展至东非六国,未来将进一步扩展到整个非洲市场。

2016年, KILIMALL正在以几何倍数的速度飞速成长中,期待同样优秀、充满激情的你的加入!

Kilimall.co.ke is Kenya’s largest online shopping mall.
We launched in July 2014 and our mission is to become the engine of commerce and trade in East Africa.
We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.
Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our 7-day free return policy, order delivery-tracking, dedicated customer service support and many other premium services.
As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.
We are highly customer-centric and are committed towards finding innovative ways of improving our customers' shopping experience with us!

联系方式

  • 公司地址:上班地址:塘岭路1号金骐智谷大厦11楼1102