北京招聘

职位描述：
请在简历中写明税前薪资要求，否则不予安排面试，谢谢

General Responsibilities:
Smooth communication with customer
与客户的沟通
Contact window to client in terms of documentation
相关单证方面与客户沟通的窗口
Timely communication and close cooperation with Warehouse Operation Manager to ensure smoothly overall cargo and documentation flow at the synchronized pace
及时与仓库操作经理沟通并保持密切合作，确保货物流、单证流同步、顺畅

Detailed Responsibilities:
 Support to make SOP based on client requirements and proactive communication with customer to get them confirmed
根据客户需求，协助制定操作流程，主动与客户沟通并得到客户确认
Mapping out related KPI to tracking performance accordingly
制定相应KPI体系，追踪绩效水平
 Receive orders from client and support client to ensure related information, documents complete and compliant;
从客户处接收订单，确保相关信息、单证齐全、正确
Proactive problem solving, take the lead to handle contingent case if occur and actions as client instructions
积极处理问题，如有异常状况，应主动处理、解决; 按客户指示采取必要措施
Ensure necessary reporting according to standard operation procedures, both internal and external
根据流程规定，做好内、外部汇报工作
Cost control in line with project overall target
按项目总体目标，做好成本控制
Monitor team performance and improvement solution if needed
监督团队绩效水平，必要时提供提升方案
Continuous improvement task taker to maintain high level services to dedicated client
持续改进以确保高的服务水平
Enough training on subordinates and other cross functional colleagues if need
做好内、外部培训
Knowledge/experience sharing
知识/经验分享
Assume other tasks if need
能主动承担其它工作任务

Communications
Internal – warehouse staff, operation manager
对内－仓管员，操作经理
External – Existing customers
对外 － 现有客户

Competency & Qualifications:
Competency Requirements Desired Level*
Communication L4; Good communication skill, service etiquette and real;
沟通 良好的沟通技能，服务礼节
Customer Service L4; Good customer oriented with excellent service etiquette;
客户服务 以客户为中心并提供优质服务
Team Work L4; Cooperative, and real team player with broad business insight;
团队合作 赋合作精神以及开阔的业务见识
People Management L4;Leading and supervising a good performance operation team
人员管理 带领和管理一支优秀的操作团队
Problem Solving L4; Good analytical skills and be solution provider;
问题解决 良好的分析力和解决方案
Result Orientation L2; Can use resources to achieve goals and objectives within timeline;
以结果为导向 能利用资源在期限内完成目标

Qualifications Requirements
Knowledge & Skills Logistics discipline is preferable.
知识和技能 相关物流经验优先
Education & Training College degree or above, Basic oral and writing English;
教育和培训 大专或以上学历，基本口语和书写英语
Experience Auto line feeding operation experience is preferred
工作经验 有汽车配件物料配送经验者优先
Personal Characteristics Responsible, careful and team player;
个人性格 负责，仔细，团队合作 举报 分享

    得斯威是一家全球运输和物流供应商，在全球拥有超过45,000名员工，并在80个国家设有营业场所。集团2017年营业额约113亿美元。虽然得斯威是一家全球化的货运集团，但我们将委托落地化管理，从而使客户在当地拥有更多的权利进行决策。

    上海得斯威物流有限公司成立于2007年11月7日，在过去的几年中，公司业务范围和自身规模飞速扩展，员工人数已由最初成立时的十几人发展到目前的三百多人，先后在沈阳、大连、北京、天津、无锡、苏州、宁波、厦门、成都、福州、常熟等城市设立了分支机构。

     我们的服务包括：项目解决方案、货运管理、买家零散货集装整柜、报关、卡车运输、仓储、第三方物流、库存管理、定单管理、货物跟踪查询等。得斯威的国内运输业务以多于2200部车辆的资源服务于国内超过600个城市。

    公司秉“承客户至上；效益导向；自主敬业；合规合法”的价值观，稳步前行。为了满足我们在中国的长期发展目标以及快速的业务需求，得斯威诚邀具备相关资质的人员加入到我们的团队中。我们也会为优秀的候选人提供有竞争力的报酬以及很好的职业发展前景。