OEM应用技术支持 OEM Technical Consultant
罗克韦尔自动化(中国)有限公司
- 公司规模：1000-5000人
- 公司性质：外资(欧美)
- 公司行业：仪器仪表/工业自动化
职位信息
- 发布日期：2013-01-09
- 工作地点：上海-徐汇区
- 招聘人数：1
- 工作经验：五年以上
- 学历要求：本科
- 语言要求：英语熟练
- 职位类别：自动控制工程师/技术员 售前/售后技术支持工程师
职位描述
Job Purpose
-Provide technical, application expertise to customers in order to drive conversion activities and fuel sales growth with strategic OEMs.
KPI (Key Performance Indicator)
-Customer satisfaction in line with agreed adoption objectives (quality, on-time, budget, performance etc.)
Key Responsibilities
DO
-Work proactively with the customer to make product and architectural recommendations- examples would include technical suitability, cost/ performance evaluation, technical trends, migration considerations, proof of concept, configuration testing, and customer application assistance.
-Provide training to both internal and external customers.
-Lead the exchange of best practices within OEM accounts and leverage corporate and regional direction.
-Develop and maintain solutions/demos for applicable OEM segments/machine.
-Provide engineering conversion and support services as well as budget and schedule estimates to OEM customers.
KEY COMPETENCY REQUIREMENTS
Organizational Competencies
-Contributes Professional & Technical Expertise
-Collaborates & Teams Effectively
-Adds Value for Customers & Partners
-Attains Results
-Drives Growth
-Demonstrates Bus & Financial Acumen
Job related competencies
-High level of expertise in products in required SBUs, along with an Intermediate level of expertise in all our products. High Application Knowledge.
-Intermediate level of expertise in Industry Knowledge, OEM Business Drivers (Understanding of needs of OEM customers).
-Intermediate Training Skills, with a basic level expertise in Market Research & Analysis, Process Business Drivers (Understanding of needs of Process Solutions customers), Project / Implementation Management, Sales Fundamentals, Project
Sales Strategizing, Customer Relationship Management, Prospecting & New Customer Development and Account Sales Maximizing (Expanding business in existing accounts).
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
-Bachelor Degree in Engineering/Automation is required
-4-6 years of experience of automation products in OEM.
KEY INTERNAL STAKEHOLDERS
-Account Manager - OEM, Regional OEM Sales Manager, AP-OEM Team, Program Manager.
-Provide technical, application expertise to customers in order to drive conversion activities and fuel sales growth with strategic OEMs.
KPI (Key Performance Indicator)
-Customer satisfaction in line with agreed adoption objectives (quality, on-time, budget, performance etc.)
Key Responsibilities
DO
-Work proactively with the customer to make product and architectural recommendations- examples would include technical suitability, cost/ performance evaluation, technical trends, migration considerations, proof of concept, configuration testing, and customer application assistance.
-Provide training to both internal and external customers.
-Lead the exchange of best practices within OEM accounts and leverage corporate and regional direction.
-Develop and maintain solutions/demos for applicable OEM segments/machine.
-Provide engineering conversion and support services as well as budget and schedule estimates to OEM customers.
KEY COMPETENCY REQUIREMENTS
Organizational Competencies
-Contributes Professional & Technical Expertise
-Collaborates & Teams Effectively
-Adds Value for Customers & Partners
-Attains Results
-Drives Growth
-Demonstrates Bus & Financial Acumen
Job related competencies
-High level of expertise in products in required SBUs, along with an Intermediate level of expertise in all our products. High Application Knowledge.
-Intermediate level of expertise in Industry Knowledge, OEM Business Drivers (Understanding of needs of OEM customers).
-Intermediate Training Skills, with a basic level expertise in Market Research & Analysis, Process Business Drivers (Understanding of needs of Process Solutions customers), Project / Implementation Management, Sales Fundamentals, Project
Sales Strategizing, Customer Relationship Management, Prospecting & New Customer Development and Account Sales Maximizing (Expanding business in existing accounts).
EDUCATIONAL QUALIFICATIONS / WORK EXPERIENCE
-Bachelor Degree in Engineering/Automation is required
-4-6 years of experience of automation products in OEM.
KEY INTERNAL STAKEHOLDERS
-Account Manager - OEM, Regional OEM Sales Manager, AP-OEM Team, Program Manager.
公司介绍
罗克韦尔自动化(NYSE:ROK)是全球领先的专门从事工业自动化与信息技术领域的企业之一，致力于帮助其客户提高生产力并推动世界实现可持续发展。罗克韦尔自动化公司总部位于威斯康星州密尔沃基，员工总数约为 23,000人，客户遍布全球80多个国家/地区。
1988年罗克韦尔自动化进入中国，在国内有2000多名雇员，并设有五个培训中心，一个研发中心，一个软件开发中心，三个OEM中心，两个生产基地。
罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景，提高决策水平和国际竞争力。
“罗克韦尔自动化与中国大学共勉”项目开始于1998年，和国内70多所高校合作建立联合实验室，累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。
1988年罗克韦尔自动化进入中国，在国内有2000多名雇员，并设有五个培训中心，一个研发中心，一个软件开发中心，三个OEM中心，两个生产基地。
罗克韦尔自动化集成控制和信息平台是制造业实现智能、安全和可持续生产的的基础。它帮助制造业利用互联企业实现未来智能制造愿景，提高决策水平和国际竞争力。
“罗克韦尔自动化与中国大学共勉”项目开始于1998年，和国内70多所高校合作建立联合实验室，累计捐赠2.56亿人民币的设备、奖学和奖教金。该项目在持续不断地进行中。
联系方式
- Email：dalian@ra.rockwell.com
- 公司地址：大连市软件园东路40号22号楼10/11层