北京招聘

(1)工作职责Responsibility
The primary responsibility for this position is to provide technical leadership for the delivery of all engineering aspects for enablement, fulfillment and operation of Data Center Solutions (DCS) servers and infrastructure for an assigned customer group. The Solution Engineer is responsible for understanding customer requirements, to oversee the sample process, and to drive evaluation and adoption of DCS server and storage systems. This is accomplished by ensuring that DCS develops appropriate (feature & quality) systems to meet customer needs, as well as enabling customers to integrate those systems into their operations. The measures of success for this position are: business results within the assigned customer base, product quality delivered to the customer, timely resolution of issues found and customer satisfaction with DCS products and engineering relationship.

Specific expectations of this position include:
Partnering with the System Engineer (HW) to provide technical support for all customer engagements; before, during and after the sales process.
Leading the development of RFP responses for the customer, working with DCS architecture and program management teams to ensure technically compliant and competitively relevant responses.
Driving DCS technical product development teams to deliver the right products for the customer, and to drive quality into the products during all phases of the product life-cycle.
Supporting sample build and coordination across all DCS business bases. Sample builds include testing and validation of customer specified features, benchmarks and other metrics.
Evaluation and testing of new prototype server platforms; providing feedback to product development teams on issues found and compliance with product and customer requirements
Providing engineering support for delivery of systems to customers, including support at factories during product builds as well as support at integration facilities to ensure systems are correctly built, integrated at the rack or container level, and configured prior to deployment to customers.
Partnering with the Services Account Manager to ensure that field operations within your base are meeting the customer expectation. Support for this includes on-site support as required in addition to providing technical direction to services on periodic platform updates and service actions.
Work with marketing to ensure that your customer priorities and requirements are tracked, understood and incorporated into future product plans.
Stay in close synchronization with other system/solution engineers.

(2)职位要求Qualification：

Extensive x86 system engineering experience in either the development of computer or storage systems through an ODM relationship or through direct systems engineering development experience.
Prior experience with BIOS and BMC firmware development experienced preferred.
Strong ability in organizing and managing multiple projects, setting priorities and working independently under aggressive timelines.
Ability to write and analyze requirements, functional specifications, design specifications, test plans, and documentation.
Advanced knowledge of server and storage hardware systems, including working level knowledge of RAID, BIOS, IPMI and other remote management technologies.
Hands-on experience with system hardware as design, development, test, applications, support or other engineering role that requires hands-on use or debug of systems.
Strong software development and/or validation background.
Ability to drive cross-functional development efforts through conception, planning, implementation, and sustaining.
Thorough understanding of appropriate technologies, vendor products, and competitor's offerings.
Ability to analyze options for critical design elements and features and determines optimum selection.
Thorough ability to identify potential product weakness and be able to provide design guidance and recommendations for improvements to subsequent redesigns.
Working insight and skill to effectively manage cultural differences.
Strong analytical skills to debug server and storage HW issues. Ability to synthesize data and effectively communicate with other team members to collectively find the root of a problem and the corresponding options to resolve it.
Strong organization skills to manage/document information to improve efficiency and communications with other technical/management teams.
Ability to communicate fluently in English and Chinese (Mandarin)
Comfortable speaking and interacting directly with customers. Prior customer facing experience preferred but not required.
5 - 10 years of relevant experience. BSEE, BSCS, or equivalent

Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.

What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.

We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for ？the data era. Join us and become a part of what’s next in technology, starting today.

You can also learn more about us by reading our latest Diversity and Inclusion Report and our？plan？to make the world a better place by 2030