北京 [切换城市] 北京招聘北京客服及技术支持招聘北京售前/售后技术支持工程师招聘

Cost of Ownership

大众汽车(中国)投资有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:汽车

职位信息

  • 发布日期:2016-09-13
  • 工作地点:北京
  • 招聘人数:1人
  • 学历要求:本科
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Main goals and objectives:


? Early detection and Escalation of market disturbances as well as lessons learned within a China specific vehicle influence (KUZU, CoO) to support the customers satisfaction and the competiveness of all VW models in region China (Mission TS)

? Analyze the market situation and market specific customer expectations about Cost of Ownership (CoO), develop market specific CoO benchmarks and create /track measures to reach these goals.

? Project steering for the service capability and Cost of Ownership (CoO) of Volkswagen products, with focus on: Maintenance / Wear and tear Costs and Insurance costs for all New Projects in Market China.

? Establish Process for Coo prognosis/Targets for new Vehicle Projects in China


Your Responsibilities:


? Coordination of ‘Lessons Learned Process” into requirements for new projects --> Support and coordination of FBU and JVs. Special data analysis (Interpretation of data), Lead Lessons Learned after and measure from predecessor model in new projects

? Compile market-oriented goals for the service capability/serviceability of Volkswagen products, with focus on: Cost of Ownership as Maintenance / wear and tear, Insurance costs / Servicing

? Negotiation and optimization of CoO for new projects with OTE Kassel and related departments in China and Financial Service for new car projects

? Coordinate and Produce CoO Benchmark, ensure the availability of Benchmark data as parts prices / wear &tear / sources of Cost of Ownership in the market within VCIC and JVs

? Setup a target agreement with project steering for CoO for new car projects Volkswagen (based on serial data) and align that with all related parties as GM, VM, TE, etc.

? Project steering of relevant Chinese vehicle projects - Input for Eigenschaftkatalog (SVW and FAW-VW projects 2016 for Milestone KE)

? Monitoring Insurance Reform Process - in co-operation with all relevant entities (Group Parts and Service, VWFS and others), get impact for CoO. Provide management summary regularly.

? Integrate the goals of CoO together with the KD-requirements in target catalogues, technical specifications as well as in committees, which are involved in product development processes

? Deliver realistic statistics related to Theft protection for Region China.

? Gain knowhow and establish Process for Coo prognosis/Targets for new Vehicle Projects in China


Our Requirements:


Necessary education:


? Diplom-Ingenieur’ / Master / Bachelor, field of automotive engineering (engineering, mechanical / industrial engineering, etc.), experience in the area of After Sales/ Dealer (service or warranty) / any automotive or business related degree


Personal skills:


? Experience with China advantageous

? Profound intercultural communication skills

? Project work / product management experience

? Capacity for teamwork

? Self-organization

? Costumer Orientation

? High Communication skills

? Self-initiative, highly motivated, independent

? Experience abroad

? Learning receptivity


Working experience:


? Several years of experience in Sales, After Sales, Technical Service, Quality Assurance project steering or Sales / Finance


Remarks:


? Good Chinese skills (Mandarin and Cantonese)

? Good German and English skills gained through stays abroad,

? Understandability of IT systems and willing to learn new systems related to data analysis

? Good understanding of financial data analysis and statistical methods (MUST).

? Outstanding skills in system analysis, strategy and planning, committed to maintaining quality and efficiency.

? Advanced level Excel (MUST).

? Excellent skills in MS PowerPoint (MUST).

? AS-Systems as ETKA, ELSA, etc.


Join us and become a part of the Volkswagen Family - We are looking forward to welcome you on board!


Please send your application in English to: Volkswagen.HR@volkswagen.com.cn with subject “channel name (where you find this job posting) - applicant name - current company - current position- applied position”.


职能类别: 售前/售后技术支持工程师

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公司介绍

Volkswagen Group China

Volkswagen Group is one of the earliest and most successful international partners of China’s automobile industry. The Group has grown together with China’s auto industry, overcoming many challenges and achieving significant growths, during the 30 years’ partnership with China.

As early as 1978, Volkswagen Group started contacts with China. The first Santana was produced in Shanghai in April 1983. In October 1984, Shanghai Volkswagen Corporation Ltd, the first joint venture of Volkswagen Group in China, laid foundation in Shanghai. In February 1991, FAW-Volkswagen Corporation Ltd was established in Changchun, creating Volkswagen Group’s second joint venture in China.

The business scope of Volkswagen Group in China includes the production, sales and services of complete vehicles and parts, such as engines and transmissions. All of the Group auto brands — including Volkswagen, Audi, SKODA, SEAT, Bentley, Bugatti, Lamborghini, Porsche, Ducati, Volkswagen Commercial Vehicles, Scania and MAN — have a business presence in China through Volkswagen Group China and its subsidiaries.

联系方式

  • Email:manhr@man-china.com
  • 公司地址:地址:span朝阳区