Associate Market Manager (酒店业务经理)
亿客行咨询服务(北京)有限公司上海分公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:互联网/电子商务 专业服务(咨询、人力资源、财会)
职位信息
- 发布日期:2017-04-11
- 工作地点:广州-天河区
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 精通
- 职位月薪:10000-14999/月
- 职位类别:销售经理
职位描述
职位描述:
The Associate Market Manager's primary responsibility in his assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global customer base.
In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS' unique data insights, marketing, distribution and revenue management toolset.
Position Responsibilities
Consistently leveraging data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, Associate Market Managers will:
Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process
Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)
Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs
Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership
Other reasonable duties, as assigned
This role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia's unique breath of global traveller demand.
Required Skills & Experience
Bachelor's Degree; major in tourism or hospitality a plus but not required
3-5 years' experience
Travel will be required for market visits
Drive for Results
High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player
Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
Strategy Execution
Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by LPS leadership team
Relationship Management
Sincere relationship builder; earns the confidence of others;
Bridges and sustains solid partnerships based on mutual support through a collaborative style
Solution Alignment
Appetite for innovative technology, fast-changing business environment, data-driven decision making
Demonstrates problem solving skills
Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data
Written & Spoken Communication, Listening and Influencing
Proficiency in English. Other language skills may be required depending on the location of the position
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to identify the decision-making style of stakeholders in order to influence direction of decisions even when holding a position contrary to the majority.
Build & Maintain Teams
Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
Help other team members (peers/MAs) acquire skills or achieve targets/goals
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The Associate Market Manager's primary responsibility in his assigned territory is to initiate, develop and maintain a high quality portfolio of hotel products (i.e. relevant, attractive and competitive) for Expedia's fast-growing global customer base.
In doing so, Associate Market Managers will also continuously work with their hotel partners to help them maximize the production potential from their participation in the Expedia marketplace by smartly utilizing the power of Expedia LPS' unique data insights, marketing, distribution and revenue management toolset.
Position Responsibilities
Consistently leveraging data specific to their market available in Expedient, Expedia's proprietary market insights and activity prioritization dashboard, and leveraging their local market knowledge, Associate Market Managers will:
Build and progressively expand their portfolio of local hotel partners by introducing prospective high potential partners to Expedia's global value proposition and facilitating their onboarding process
Develop and sustain strong partner relationships by providing relevant data insights and superior consulting services to hotel partners (revenue management advice, marketing opportunities on the Expedia marketplace)
Ensure that their partner hotels' product (content, rates and availability) is consistently optimized and competitive on the Expedia sites to maximize customer conversion
Secure additional inventory over high demand and compression periods to satisfy customers' pressing needs
Secure seasonal deals, evergreen and dynamic promotions within the guidelines set by Management to support the brands' merchandising and marketing efforts.
Continuously promote to and develop hotel partners' high engagement with Expedia's full suite of:
Unique market insights (partner reports, competitive data, key performance drivers)
Revenue management tools (dynamic promotions, packages, fenced deals, mobile)
Marketing and merchandising opportunities
Specialized brands (e.g. Egencia, Hotwire, Media Solutions) potential opportunities
Self-service tools (Expedia Partner Central), Connectivity solutions (Expedia Quick Connect) and key support functions (Property Assistance team)
Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by LPS leadership
Other reasonable duties, as assigned
This role focuses on the core of the Market Management's team responsibility, which is to ensure that Expedia's brands' global customers always find the most suitable hotel for their dream trip wherever they want to go, and that our hotel partners can effectively, efficiently and throughout the year, reach Expedia's unique breath of global traveller demand.
Required Skills & Experience
Bachelor's Degree; major in tourism or hospitality a plus but not required
3-5 years' experience
Travel will be required for market visits
Drive for Results
High impact personality: intellectual agility, entrepreneurship, empathy in relationship, team player
Hungry, ambitious, motivated, action-oriented, results-focused and metrics-driven
Organization and time management skills, rigor, attention to details
Proven follow-up/persistence when facing challenging situations
Ability to multi-task effectively; must be able to change gears quickly without skipping a beat
Strategy Execution
Demonstrates ability to prioritize work and be laser-focused on achieving a variety of KPIs (targets, goals and/or strategic objectives) set by LPS leadership team
Relationship Management
Sincere relationship builder; earns the confidence of others;
Bridges and sustains solid partnerships based on mutual support through a collaborative style
Solution Alignment
Appetite for innovative technology, fast-changing business environment, data-driven decision making
Demonstrates problem solving skills
Ability to select and present insightful dataset including performance, market and competitor analysis and to implement meaningful action plans based on the data
Written & Spoken Communication, Listening and Influencing
Proficiency in English. Other language skills may be required depending on the location of the position
Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to
Ability to effectively communicate to various levels and through a variety of communication channels
Ability to identify the decision-making style of stakeholders in order to influence direction of decisions even when holding a position contrary to the majority.
Build & Maintain Teams
Able to work independently as well as be a strong team player, always seeking to improve team and organizational performance
Help other team members (peers/MAs) acquire skills or achieve targets/goals
职能类别: 销售经理
关键字: 酒店销售
公司介绍
Expedia是全球最大的在线旅游公司,其业务量约占全球在线旅游市场的三分之一。
Expedia是美国著名的旅游网站,所属WTE公司(Worldwide Travel Exchange)。网站提供机票预定、租车公司、全球超过 3000个地点的旅馆及超值优惠的房价,旅馆的详细资讯亦可于线上浏览。旅客只要输入心中理想价位与地区等,在最短的时间内,即可得到最即时且正确的报价。
Expedia是美国著名的旅游网站,所属WTE公司(Worldwide Travel Exchange)。网站提供机票预定、租车公司、全球超过 3000个地点的旅馆及超值优惠的房价,旅馆的详细资讯亦可于线上浏览。旅客只要输入心中理想价位与地区等,在最短的时间内,即可得到最即时且正确的报价。
联系方式
- 公司地址:上班地址:马来西亚吉隆坡