Customer Service supervisor客户服务主管
上海桃乐丝葡萄酒贸易有限公司
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:快速消费品(食品、饮料、化妆品)
职位信息
- 发布日期:2016-09-20
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语
- 职位月薪:4500-5999/月
- 职位类别:客服主管 销售主管
职位描述
职位描述:
职位描述:
负责客户服务人员的监督、培训和评估。
负责公司流程的开发、改进和完成。
负责协调客服部门与销售,仓库及财务等部门的工作。
在公司的系统中接收和管理客户的销售订单。
管理和跟进客户货物信息,与仓库和配送人员进行协调。
负责内部和外部沟通,确保根据客户需求顺利完成工作。
上级交办的其他工作。
职位要求:
大专以上学历,行政、物流或商务专业。
3年以上客户服务或销售管理工作。
熟练运用office办公软件(Word/Office /Outlook)。
良好的沟通能力,能够使用英语在口头和书面交流。
认真的工作态度,有责任精神,有团队合作精神。
有SAP或ERP系统相关工作经验优先考虑。
Job description:
- Responsible for the supervision, training and assessment of Customer Service clerks.
- Responsible for the process development, the improvement and the complete of the SAP system
- Responsible of coordination of Customer Service department tasks and incidents with other departments (Sales, Warehouse and Finance).
- Receive and manage Sales Orders from customers in SAP System.
- Manage and follow up deliveries to customers, coordinating with warehouse and delivery staff.
- Responsible for the internal and external communication to ensure the successful completion of the work according to customer needs
- Other tasks assigned by Manager
Job requirement:
College degree in Administration, Logistics or Business.
3+ years in in Customer Service or Sales Administration.
Familiar with Microsoft Office (Word/Office/Outlook).
Good communication skills, able to communicate in oral and written English.
Serious working attitude, responsible and with teamwork spirit.
Experience as user of SAP or similar ERP Systems.
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职位描述:
负责客户服务人员的监督、培训和评估。
负责公司流程的开发、改进和完成。
负责协调客服部门与销售,仓库及财务等部门的工作。
在公司的系统中接收和管理客户的销售订单。
管理和跟进客户货物信息,与仓库和配送人员进行协调。
负责内部和外部沟通,确保根据客户需求顺利完成工作。
上级交办的其他工作。
职位要求:
大专以上学历,行政、物流或商务专业。
3年以上客户服务或销售管理工作。
熟练运用office办公软件(Word/Office /Outlook)。
良好的沟通能力,能够使用英语在口头和书面交流。
认真的工作态度,有责任精神,有团队合作精神。
有SAP或ERP系统相关工作经验优先考虑。
Job description:
- Responsible for the supervision, training and assessment of Customer Service clerks.
- Responsible for the process development, the improvement and the complete of the SAP system
- Responsible of coordination of Customer Service department tasks and incidents with other departments (Sales, Warehouse and Finance).
- Receive and manage Sales Orders from customers in SAP System.
- Manage and follow up deliveries to customers, coordinating with warehouse and delivery staff.
- Responsible for the internal and external communication to ensure the successful completion of the work according to customer needs
- Other tasks assigned by Manager
Job requirement:
College degree in Administration, Logistics or Business.
3+ years in in Customer Service or Sales Administration.
Familiar with Microsoft Office (Word/Office/Outlook).
Good communication skills, able to communicate in oral and written English.
Serious working attitude, responsible and with teamwork spirit.
Experience as user of SAP or similar ERP Systems.
职能类别: 客服主管 销售主管
关键字: 客服销售管理
公司介绍
TORRES CHINA, a selection of the outstanding international family-owned wineries
TORRES CHINA was established by Miguel Torres in 1997. TORRES CHINA carries out the commitment and passion of the legendary European wine families, placing it amongst the leading wine distributors in China, with offices in seven major cities and over 400 wines from 14 countries.
Excellent wines can only be born and raised in wine families. Our portfolio selects exclusively from the most renowned wine-producing regions and from families that present the best inheritance of winemaking.
Our motivated and professional team has a passion to deliver excellence in everything we offer, including but not limited to wine expert advice and education, event planning and organization, wine accessories and preservation solutions.
TORRES CHINA has built mutual trust with our clients and partners inclusive of major hotel chains, such as Hyatt, Marriott, Shangri-La, Starwood, Hilton, etc. In addition, we are the major wine supplier of notable fine dining outlets throughout China including those on the Bund and in Xin Tian Di in Shanghai; China World Summit Wing and Capital M in Beijing; No. 9 Garden and Laurel Group in South China, and the list goes on.
Leading media such as China Daily and Modern Weekly have regularly featured the exceeding performance of TORRES CHINA. Moreover, the research conducted by Interbrand in 2008 shows TORRES is one of the Top 10 Spanish brands in China.
We, TORRES CHINA, are passionate about the future and look forward to working with you.
桃乐丝中国 - 荟萃世界杰出家族葡萄酒酒庄品牌
桃乐丝中国由西班牙米高桃乐丝公司于1997年成立。目前,已在中国七大主要城市设立了分公司和办事处,产品来自14个国家超过400个品种。传承着欧洲久负盛名的葡萄酒家族对葡萄酒事业的坚定信念和无限激情,桃乐丝中国现已跻身为中国葡萄酒业界的佼佼者。
优质的葡萄酒必定产自家族式酒庄。我们的产品仅选自世界著名的葡萄酒产区中具有优秀酿酒传统的家族。
我们极具进取精神的专业化团队充满了为客户在各方面提供热忱服务的激情,包括提供专业的葡萄酒建议和培训、葡萄酒主题活动的规划和组织、专业酒杯和葡萄酒储藏解决方案等。
桃乐丝中国已同君悦、万豪、香格里拉、喜达屋、希尔顿等在内的世界知名酒店连锁建立了良好的合作,也是上海外滩及新天地地区餐饮名店、北京国贸大酒店、华南九号花园和丹桂轩的主要葡萄酒供应商。通过与社会各界的互信合作,我们的客户仍在不断增加。
桃乐丝中国在葡萄酒行业的卓越表现频频出现在《中国日报》和《周末画报》等数家主流权威媒体的报导中。此外,世界领先的品牌评估公司Interbrand的统计显示桃乐丝是“国内十佳西班牙品牌之一”。
桃乐丝中国致力于臻善完美的服务,并期待早日与您合作。
TORRES CHINA was established by Miguel Torres in 1997. TORRES CHINA carries out the commitment and passion of the legendary European wine families, placing it amongst the leading wine distributors in China, with offices in seven major cities and over 400 wines from 14 countries.
Excellent wines can only be born and raised in wine families. Our portfolio selects exclusively from the most renowned wine-producing regions and from families that present the best inheritance of winemaking.
Our motivated and professional team has a passion to deliver excellence in everything we offer, including but not limited to wine expert advice and education, event planning and organization, wine accessories and preservation solutions.
TORRES CHINA has built mutual trust with our clients and partners inclusive of major hotel chains, such as Hyatt, Marriott, Shangri-La, Starwood, Hilton, etc. In addition, we are the major wine supplier of notable fine dining outlets throughout China including those on the Bund and in Xin Tian Di in Shanghai; China World Summit Wing and Capital M in Beijing; No. 9 Garden and Laurel Group in South China, and the list goes on.
Leading media such as China Daily and Modern Weekly have regularly featured the exceeding performance of TORRES CHINA. Moreover, the research conducted by Interbrand in 2008 shows TORRES is one of the Top 10 Spanish brands in China.
We, TORRES CHINA, are passionate about the future and look forward to working with you.
桃乐丝中国 - 荟萃世界杰出家族葡萄酒酒庄品牌
桃乐丝中国由西班牙米高桃乐丝公司于1997年成立。目前,已在中国七大主要城市设立了分公司和办事处,产品来自14个国家超过400个品种。传承着欧洲久负盛名的葡萄酒家族对葡萄酒事业的坚定信念和无限激情,桃乐丝中国现已跻身为中国葡萄酒业界的佼佼者。
优质的葡萄酒必定产自家族式酒庄。我们的产品仅选自世界著名的葡萄酒产区中具有优秀酿酒传统的家族。
我们极具进取精神的专业化团队充满了为客户在各方面提供热忱服务的激情,包括提供专业的葡萄酒建议和培训、葡萄酒主题活动的规划和组织、专业酒杯和葡萄酒储藏解决方案等。
桃乐丝中国已同君悦、万豪、香格里拉、喜达屋、希尔顿等在内的世界知名酒店连锁建立了良好的合作,也是上海外滩及新天地地区餐饮名店、北京国贸大酒店、华南九号花园和丹桂轩的主要葡萄酒供应商。通过与社会各界的互信合作,我们的客户仍在不断增加。
桃乐丝中国在葡萄酒行业的卓越表现频频出现在《中国日报》和《周末画报》等数家主流权威媒体的报导中。此外,世界领先的品牌评估公司Interbrand的统计显示桃乐丝是“国内十佳西班牙品牌之一”。
桃乐丝中国致力于臻善完美的服务,并期待早日与您合作。
联系方式
- 公司地址:地址:span李桥镇南庄头村