产品服务工程师 Field Service Engineer
应特格（上海）微电子贸易有限公司
- 公司规模：5000-10000人
- 公司性质：外资(欧美)
- 公司行业：电子技术/半导体/集成电路
职位信息
- 发布日期：2017-02-05
- 工作地点：深圳
- 招聘人数：1人
- 工作经验：2年经验
- 学历要求：本科
- 语言要求：英语 良好
- 职位月薪：8000-9999/月
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Position Summary:
The Field Applications Engineer supports the technical service and product application development for all China customers, works with sales, engineering, manufacturing, R&D and other internal departments resulting in Entegris’s recognition as the premier supplier of Technology Enabling and Process Efficiency Solutions.
Responsibilities:
Technical Sales Support
?Provides technical sales support for targeted territories and/or markets requiring concentrated support to capture or maintain business.
?Visits customers before, during and after the introduction of new products to educate the market and pursue initial sales opportunities.
?Provides, presents and interprets design, application and service information.
?Supports Business as directed and provides a direct customer contact in situations requiring concentrated technical and applications support.
?Performs tests on products returned to Entegris from customers and makes improvement recommendations
Technical Service
?Conduct Equipment installation check-out and preventive maintenance
?Set up, calibrate and operate analytical equipment, dataloggers, or other equipment as required
?Serve as company liaison with customers on administrative and technical matters
?Observe, record and report equipment operational issues at customer sites to continuously improve Entegris products
?Provide technical support and/or training to the customer/3rd part Service Engineer on operational or maintenance of the system
?Set service quality standard and direction for 3rd part Service Engineer
Requirements:
Degree in Mechanical / Electrical / Electronic / Material Science / Chemical engineering minimum 5 years working experience
?Work experience in a Wafer fabrication environment interfacing frequently with customers, CVD/CMP/WET moudle EE&PE experience is prefered.
?Good command of verbal and written English
?Familiar with computer and Windows office software
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Position Summary:
The Field Applications Engineer supports the technical service and product application development for all China customers, works with sales, engineering, manufacturing, R&D and other internal departments resulting in Entegris’s recognition as the premier supplier of Technology Enabling and Process Efficiency Solutions.
Responsibilities:
Technical Sales Support
?Provides technical sales support for targeted territories and/or markets requiring concentrated support to capture or maintain business.
?Visits customers before, during and after the introduction of new products to educate the market and pursue initial sales opportunities.
?Provides, presents and interprets design, application and service information.
?Supports Business as directed and provides a direct customer contact in situations requiring concentrated technical and applications support.
?Performs tests on products returned to Entegris from customers and makes improvement recommendations
Technical Service
?Conduct Equipment installation check-out and preventive maintenance
?Set up, calibrate and operate analytical equipment, dataloggers, or other equipment as required
?Serve as company liaison with customers on administrative and technical matters
?Observe, record and report equipment operational issues at customer sites to continuously improve Entegris products
?Provide technical support and/or training to the customer/3rd part Service Engineer on operational or maintenance of the system
?Set service quality standard and direction for 3rd part Service Engineer
Requirements:
Degree in Mechanical / Electrical / Electronic / Material Science / Chemical engineering minimum 5 years working experience
?Work experience in a Wafer fabrication environment interfacing frequently with customers, CVD/CMP/WET moudle EE&PE experience is prefered.
?Good command of verbal and written English
?Familiar with computer and Windows office software
职能类别： 售前/售后技术支持工程师
关键字： 半导体设备 电子 技术支持 工程师
公司介绍
关于Entegris
Entegris是为微电子行业和其他高科技行业提供特殊化学品和先进材料解决方案的领导企业。Entegris通过了ISO 9001认证，在美国、中国内地、法国、德国、以色列、日本、马来西亚、新加坡、韩国和中国台湾设有制造、客户服务和/或研究机构。
Entegris是为微电子行业和其他高科技行业提供特殊化学品和先进材料解决方案的领导企业。Entegris通过了ISO 9001认证，在美国、中国内地、法国、德国、以色列、日本、马来西亚、新加坡、韩国和中国台湾设有制造、客户服务和/或研究机构。
联系方式
- 公司地址：地址：span杭州市富阳区新登镇青铭桥