北京 [切换城市] 北京招聘北京贸易招聘北京业务跟单招聘

Customer Service Correspondent 客户服务代表

科勒(中国)投资有限公司

  • 公司规模:1000-5000人
  • 公司性质:外资(欧美)
  • 公司行业:多元化业务集团公司

职位信息

  • 发布日期:2016-09-05
  • 工作地点:上海-闸北区
  • 招聘人数:1人
  • 工作经验:5-7年经验
  • 学历要求:大专
  • 语言要求:英语 熟练
  • 职位月薪:6000-8000/月
  • 职位类别:客服专员/助理  业务跟单

职位描述

职位描述:
Basic Function:

Under the supervision of the Supervisor- Customer Service, Asia Pacific, responsible for quotation/order processing and daily communication with internal departments and external customers.

JD:

1 Provide quality service and act as a key contact point for Kohler Distributors.

2 Performance accurate system entry on inquiries, quotations, orders and other related document in a timely manner

3 Process and track inquiries, quotations, orders and other procedures by coordination with different departments according to the Company Policy and Standard Operation Procedure

4 Communicate with internal departments eg. Marketing, Sales, Finance and Supply Chain to perform coordination on internal processes

5 Liaise with internal plants on the production, delivery and shipment schedule to meet the delivery request from customers.

6 Communicate with external customers on all customer service related issues

7 To assist supervisor to provide the sales report and other reports requested.

8 Other duties as assigned by the Supervisor.

RELATIONSHIPS AND CONTACTS

1 Reports to Supervisor –Customer Service, Asia Pacific

2 Frequent contact with Kohler Distributors and Project Accounts.

3 Frequent internal contacts with Manufacturing Plants, Sales Office, Marketing Dept., Finance Dept. and other Supply Chain Dept. in Kohler

Requirement:

1. College or above graduate with good language skills, major in International Trading is an added asset

2. 4 years previous experience with import/export trading or international logistics business

3 Fluency in both oral and written English

4 Familiar with MS (Word, Excel, PowerPoint) software’s

5 Good Interpersonal/Communication skills

6 Experience with SAP system

职能类别: 客服专员/助理 业务跟单

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公司介绍

科勒公司创立于1873年,是世界领先的卫浴及厨具设备制造商。不论在技术、工艺及款式上,科勒都为家居带来无可比拟的创意和美感。科勒在全球拥有55多家制造工厂,超过33,000名员工。在中国,科勒建立了9家工厂,并在北京、广州、成都、武汉、杭州、南京、深圳、香港设有销售办事处。为满足业务拓展需要,科勒(中国)投资有限公司诚聘人员,公司将提供具有挑战性的工作环境以及良好的培训和发展机会。

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联系方式

  • Email:nanchang@kohler.com.cn
  • 公司地址:江干区环站东路777号东站西子国际B座509-510室
  • 电话:15201917582