北京招聘

Kocoon Spa is a French-Japanese luxury boutique spa, born from the shared passion of a mother and daughter. Open in 2008, the boutique spa is located in The Opposite House' s basement level, and offers custom tailored spa treatments, and holistic activities such as health & lifestyle consultancy, yoga & live music, and reiki share. Kocoon also receive each year, visits from experts from all over the world in the field of body and energy work.
江美佳是法式和日式相综合的精品豪华美容店.于2008年的金秋在一对母女的热情筹备下成立.江美佳坐落于三里屯瑜舍酒店地下二层,为顾客提供量身定制的美容美体护理,整体疗法活动如健康和养生咨询,现场伴乐瑜伽,灵气分享.每年有来自世界各地的康体和能量大师到江美佳做专题活动.
Kocoon is now ready to develop by opening a new location and also bringing service to more locations that share the same vision of quality, attention to details and custom tailored service. Kocoon has recently started collaboration with the renowned Green Tea House Living in Shunyi for its Bathhouse's spa treatments. 江美佳正在筹备开设新店,愿为那些与我们有着共同理念的客户提供给好的服务,我们注重质量,关注细节,为客人量身定制护理.目前我们已经开始和顺义的紫云轩达成合作协议.
To join the development of Kocoon in this challenging and exciting year, we are looking to hire a Spa Manager who will be responsible for all aspects of the Spa from opening to day-to-day operations, but also for assisting the CEO in the setting up of the 2nd branch.
在这充满挑战和激情的新的一年里,希望新经理能加入我们,主要负责每天开店关店的生意运行的各个方面,同时也是公司总裁的助理,协助总裁开设新店.
Objective 主要职责:
The Spa Manager will be directly responsible for the overall management of the Spa and for maintaining customer satisfaction and spa operations at an optimal level in a five star environment, along with delivering the financial objective of the business unit.
经理直接负责店里所有管理事物,保持客户的满意度,创立最佳5星级美容店环境,并完成营业额指标.
Major responsibilities will include具体工作职责:

· Supervise daily spa operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld. 监督店面运营,于各个部门领导联系,以保证公司内清洁,保持服务标准.
· Recruit, manage, motivate and educate the team of therapists and spa advisors. 招聘,管理,激励,培训技师和咨询顾问.
· Maintain highest quality in guest service and deal effectively with customer issues & complaints.保证以最高标准服务客人,有效处理客人纠纷或投诉.
· Manage the finance budget, control costs, and prepare revenue and expenses reports as well as necessary documents for accounting firm's finance reporting, and for OH' accounting. 管理公司财政预算,控制成本,为会计公司或瑜舍酒店准备,营业额日报表,现金记账,以及其他相关资料.
· Responsible for coordinating company license and certificates renewals.负责协助公司证书或证件的更新
· Reference and abide by the Spa's standard operations procedures and policies.参照并遵守美容标准操作流程和管理制度.
· Supervise Inventory Manager's role of maintaining inventory levels on retail and professional products.监督库管经理的专业产品和零售产品库管情况.
· Coordinate and implement marketing strategies.协助市场公共.
· Attend some specific events to be the “ face” of Kocoon.代表公司参加相关的特别活动.

Report to隶属:
Maika ENDO, General Manager & CEO 远藤舞佳 总经理兼总裁
Miyuki MAEDA, Chief of Board of Directors 前田幸子 董事长
Personal trait 品质要求: Honesty, reliability 诚实,可信
The ideal candidate must be a strong decision-maker and be able to work
Independently 具有独自工作的能力,必须具有强的决断力.
Be a self-motivator and motivator of others 自我激励性好,能激励员工. Excellent presentation良好的个人形象
Strong organization skills, to multi task 各种事物的高度协调能力
Have excellent communication skills 良好的沟通能力
Must have excellent attention to details, and extensive service knowledge Creative and entrepreneur spirit高度注重细节,广博的服务知识,具有创业精神.
Specific Skills其他要求:
Computer literate 会使用电脑办公软件
Fluent in English 流利的英语
Experience经验:
The ideal candidate will have a minimum of 3 years experience in a senior
management role in a 4 or 5 star property. Service industry in spa, retail,
hotel, or restaurant experience necessary. Compensation package will be
determined based on experience and qualifications.如果您有至少3年在4星或5星级企业的高级管理经验将是我们的理想之选.必须有美容,零售,酒店,饭店等服务行业的经验.工资待遇会根据个人能力和经验不同而制定.
Other specifications required其他特别要求
Willing to work shift hours including evenings and weekends, and occasional overtime if required. 同意轮班制度,包括晚上或周末上班,能接受偶尔加班. Flexible to work on public holidays.能接受节假日加班.
Please email your resume & salary requirements to:
请发送您的简历和薪资要求到以下信箱
spaculturechina@gmail.com, Maika ENDO
Visit for info: http://www.kocoonspalounge.com

贵公司是一家法式与日式相结合的具有非常高标准健康理念的spa,力求于在快节奏都市的工作和生活里，提供给具有紧张情绪和压力的需求者一个完全放松身心的服务和护理。