北京招聘

POSITION OVERVIEW：
The position will be responsible for product and customer order support for our Being China office sales market. The sales coordinator will support KI sales teams, customers, dealers, and other business partners for all products. This includes all pre-sales and post-sales activities. The Sales Coordinator will use his/her extensive technical knowledge of KI products and services to provide exceptional service and support to our Chinese and international customers, dealers, and other KI entities throughout the world.
该职位将负责为KI 中国分公司的產品和客户订单的支援。销售协调员将支援KI的销售团队，客户，经销商和其他业务伙伴的所有产品。这包括所有的售前，售中和售后的活动。销售协调员将以他/她對KI产品广泛的技术上的知识和服务, 提供我們在中國和世界各地提的客戶, 经销商和分公司卓越的服务。
List the functions required of a person to perform this position.
Project Coordination项目协调:
Develop and provide a comprehensive quote to KI customers for all products.
建立和提供KI客户全面产品的报价.
Ensure that customer deadlines and quality expectations are met, including resolving all quality issues in a timely manner.
确保满足客户对产品交期和质量的期望，包括及时解决质量问题.
Provide technical assistance to customers as related to KI products and product capabilities.
提供客户对KI的产品技术上的协助与和产品功能的理解.
Follow up with the KI manufacturing facilities or suppliers involved with processing orders to ensure timeliness of delivery.
追踪KI制造工厂或供应商的订单处理状态，确保按时交货.
Obtain cubing and weights for shipments and ensure all proper documentation is in-place.
取得订单出货时的重量和材积并确保所有出货文件准备齐全
Coordinate related product/projects with participating manufacturing/supplier facilities to leverage all manufacturing capabilities to meet the customer needs.
协调相关产品/项目参与的製造工厂/供应商的设施, 充分利用所有的制造能力，以满足客户的需求。
Review customer quotations to assure accuracy.
检查及确保对客户报价的准确性
Maintain project folders as required as a resource for future projects and as a resource for other team members.
维护项目文件夹使这资源成为未来项目和对其他团队成员的资源
Work with the logistics team and support with necessary information to ship the product.
与物流团队合作，提供必要的信息使运送产品顺利
Prepare sales literature at the request of a sales representative or customer (finish samples, literature, presentation materials, specification sheets, etc.).
准备销售人员或客户所要求的销售资料资料（样品，文献，会报资料，规格表，等等）
Assist with bid review (submittals, product specifications, etc.).
协助标案评估（提交，产品规格，等）。
Coordinate mock-up/sample requests (including specification, order processing, installation, presentation needs, etc.).
协调实体摆设试验/样品的要求（包括规格，订单处理，安装，展示需求，等）
Provide feedback on cost of quality issues to appropriate KI department so that actions can be taken with the suppliers.
提供因质量问题而导致的成本损失, 适当反馈回相关部门进而对供应商採取行动.
Assist the manager with requested reports.
协助经理做需要的报告
Sales:
Participate in project management meetings with customers and sales reps as required.
应需求, 参与与客户和销售人员对项目管理的会议.
Travel to and visit customers when required in order to best support them in the field.
为了更好的实地支援和服务客户, 须应适时的需求出差拜访客户
Make follow-up calls to dealers, reps or customers to follow up with quotations, project status, and to provide overall good customer service.
对已报价的产品或项目状态与经销商, 销售代表或客户做跟进, 并提供全面优质的客户服.
Review, manage, and process order changes and cancellations after Order Entry process is complete.
对已输入完成的订单去做回顾，管理，或过程中需要的变更或必要的取消之订单管理.
Provide all KI entities with support, transfer pricing, and quotes when applicable.
需要时须对KI 的全部企业做当时所需的支援, 转换价格, 和报价.
Process purchase orders received to assure timely submittal to manufacturers/suppliers.
处理已接收到的订单且确保及时提交给生产工厂和供应商.
Assist in the resolution of issues that may be keeping orders on hold.
协助处理及解决可能将订单搁置的问题.
Facilitate order changes between customers and KI Beijing.
当订单须做更动, 帮助客户和KI 北京减少这过程中的困难
Be the point of contact for customers on invoice questions, delivery coordination, acknowledgements, etc.
接洽客户发票问题, 协调货物运输, 招呼客人, 等等.
Audit order acknowledgements for accuracy and establish project timelines and priorities.
确认订单的正确性和建立时间表和优先顺序事项
Complete special projects/tasks as assigned by your manager.
完成你主管指派的特殊项目/工作.
Establish project timelines and priorities to best support the customer.
建立项目时间表和工作优先顺序去全力的支援客户
Communications
沟通
Serve as principle customer contact for all project activities, pre-sales through post-sales.
服务主要客户从项目销售前到销售后所有的工作
Monitor and inform key parties regarding project status and changes.
监视和告知重要项目的所有状态和改变
Coordinate with other KI team members to assure for clear communication and understanding.
与其他 KI 的成员做协调, 确保沟通和理解上无误
Cooperates with colleagues to solve problems.
与其他同事一起协力解决问题
Assist in training new members of the Beijing KI China Team.
协助训练北京分公司的新成员
Offers assistance to teammates when workload imbalances arise.
当工作量不平衡产生时给予其他成员协助
Completes additional responsibilities when team needs arise.
当额外的责任发生时给予其他成员帮助
Propose creative solutions to solve customer needs.
提供创新的解决方案去解决客人的需求
QUALIFICATIONS：
Bachelors’ Degree or 4-year degree
学士学位或四年的学位
1+ years’ experience in customer service, sales, or project management; or an equivalent combination of education and experience
一以上的客户服务经验, 销售或项目管理经验; 或同等的综合的学历或经验
International travel experience preferred
具有国际游经验为佳
Strong communication skills including the ability to communicate with various international cultures throughout the world
良好的沟通技巧包括须具有能力能与世界各地不同文化的交流
Ability to develop and cultivate relationships with dealers, sales reps, and customers to build trust and influence decisions
具有能力可以发展和培养与经销商, 销售代表和客户一个可幸赖且具有影响力的良好关係
Ability to speak fluent Chinese and English.
须具备良好的口说中文及英文能力
Exposure to freight terms both domestic and export.
熟悉国内和进口的运输方式
Organizational skills.
具有组织能力
Provide operational excellence to meet customer expectations via on-time shipments, superior product quality, and quick/effective resolution to customer problems.
通过准时出货、优质的产品质量、快速、有效地解决客户问题，提供卓越的运营优势以满足客户的期望。
Interpersonal communication and decision making skills
人际沟通和决策能力
Multi-tasking
多任务处理
Problem solving abilities
解决问题的能力
Critical, strategic, and creative thinking
重要的、战略性的、创造性的思维
Goal oriented
目标導向
Meeting objectives on-time
如期完成目标
Previous data base administration experience.
具数据库管理的经验。
WORKING CONDITIONS：
Domestic travel up to 5% of time based on needs
工作总时间的５％需要国内出差

KI 成立于1941年，距今75年。全球拥有九家工厂，企业以”知识製造家具” 为服务宗旨，通过我们的努力，KI年淨销售总额已达到7亿美元，并且不断上升。KI的产品涵盖：医疗、养老、教育、培训、隔墙等多领域。2014年为美国第五大的订製家具企业。
KI 的主营产品为办公全系列家具, 学校家具以及专业医养家具。 KI 连续10年在学校家具界夺冠，排名世界第一； 在专业医养家具上受医界的充分肯定, 更成为高科技业界在家具选用上的首选宠爱。所有KI 製造的产品皆通过 BIFMA的结构标准测试.
KI旗下还拥有多领域家具品牌，如订制高端布料品牌PALLAS及个性化钢具品牌SPACESAVER。
PALLAS是一家专业生产办公、休闲、隔墙、医疗、软体领域的一家专业布料生产企业，在国际布料企业排名第八。每年会发布五款系列产品，所有品牌旗下的布料拥有完整的设计专利。
SPACESAVER是一家钢具个性化生产厂家，排名全球第一。拥有完整的博物馆收藏解决方案；警察、监狱、军队储藏解决方案；物流仓储解决方案；医疗药品储藏解决方案；个性化办公定制解决方案；档案、图书储藏解决方案。

KI 以 1. 倾听客户 2. 服务客户需求 3. 支援我们的社区 4. 保护我们的环境 ,
为我们的服务宗旨，不断为全球客户提供更卓越优质的服务。
   我们致力于将KI打造成世界领先的家具企业，并将KI的服务宗旨一直延续发展。