北京招聘

People

？ Interact with internal consultants, account manager and/or project manager to address clients’ ad-hoc or new benefit administration request

？ Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels.

Clients

？ Support account manager to provide day-to-day benefits administration services to clients, such as: billing, insurance benefits and non-insurance benefits documentation, data entry and reports generation

？ Support administration team to address clients, including HR and employees, enquiries regarding benefit administration through phone or e-mail with clients, external vendors

？ Support account manager in new or renewal plan projects

Financial

？ Meet revenue and billable hour goals

？ Efficient time management

？ Identify opportunities for streamlining operation process and processing efficiencies.

Excellence

？ Ensure all activities are processed in a timely and accurate manner

？ Follow and update plan processing and administrative documentation

？ Perform data mining, data checking and data analysis

？ Maintain complete, benefit administration work papers and documentation, as well as audit trail

？ Conduct research on clients’ and members’ questions and plan issues

？ Develop deep technical knowledge and analytical skills

？ Strong work ethic, strong initiative, and ability to either work independently or work with a team

？ Adhere to all internal practice standards

The Requirements

？ Bachelor’s degree or equivalent

？ Relevant work or intern experience in client service, account management or employee benefits could be a plus

？ Capable of following up with details with high accuracy

？ Excellent ability to communicate effectively with a strong client focus

？ Proven analytical and problem solving ability, attention to details and sensitive to numbers

？ Self-motivated and able to work independently and contribute effectively as a team-player

？ Appreciation of a quick-paced environment and tight deadlines

？ Strong computer skills using business related applications, e.g. MS-Office (Word, Excel, Access PowerPoint), etc

？ Strong oral and written communication skills

？ Fluent English is a plus

We care about people including our clients, candidates, employees and people around us.

Intend to establish long-term win-win relationship with our clients, candidates, employees and stakeholders.