北京招聘

Objective / Purpose
? The Account Executive will be based in Beijing and is responsible and accountable for delivering better service and execution for existing clients in daily operation, reports, execution and billing.
? The individual is also responsible for the contact window for daily operation in internal and external to ensure the service can not only qualified the client expectation but also exceeding the expectation.
? The AE needs to work in close collaboration with Senior Account Manager, Account Manager and Account Director to drive results and high quality of work from the account servicing team.
Key Deliveries
? Support client's data cleaning, data management, reporting, translation, customer complain handling and customer service related issues. Ensure the delivery is accuracy and efficiency
? OB call for member activation notice or related notification.
? Support delivery of CRM programs for customer loyalty program for international brand and other accounts as may be assigned from time to time.
? Support in the development and implementation of the marketing strategies for the client into a series of marketing activities/campaigns, monitor operation and quality control, track and report performance.
? Responsible for communication tools management including e-DM, SMS and MMS broadcasting and tracking report management, website content initiates, update and reporting management
? Co-ordinate with other internal departments (such as IT, Operations and Creative), client, partners and external vendors for day-to-day implementation of the program
? Assist in the preparation of presentation documents and research reports in both English and Chinese
? Support billing management
Essential Personal Attributes
Basic knowledge in marketing, CRM and loyalty program
Well organized, good communication skills and interpersonal skill
Good sense of the figure and well knowledge in customer service related issues
Good sense in layout, creativity and well knowledge in CRM, internet, mobile, SNS or wireless activities
Aggressive, independent and responsible working attitude
Have high patience and may work under pressure, with stable personality
Good command of English in speaking and writing
Energy, enthusiasm and positive attitude with a desire to progress
Can work under pressure
Essential Skills & Experience
Minimum 1 year experience within the marketing industry (marketing degree / qualifications) or CRM related background
It’s better to have sense in digital marketing
Open-minded and easy going
Good at Word, Excel and PPT skill

Collinson Group简介
Collinson Group (http://www.collinsongroup.com ) 是一家致力于通过影响消费者行为来为客户创造更多利润和价值的全球领导企业。
集团汇聚了顶尖行业专家，组成独一无二的团队，为四大核心业务打造市场领先的产品和服务，即客户忠诚计划、生活方式权益计划、保险与援助计划。
集团可提供有关富裕消费者和频繁旅行者无可比拟的行业洞察和专业知识，帮助企业为顾客创造并提供有利于提高互动性、忠诚度和价值的产品与服务。
Collinson Group拥有30年的丰富经验，在全球设有25个办事机构，为170个国家的800多位客户提供服务，共聘有2000名员工，管理着2000多万名终端客户。其客户包括：MasterCard、VISA、Diners、国泰航空(Cathay Pacific)、英国航空(British Airways)、法航荷航集团(Air France KLM)和洲际酒店集团(InterContinental Hotels Group)。
Collinson Group由领先的品牌组成，包括：Priority Pass、Columbus Direct和ICLP。

International Customer Loyalty Programmes (ICLP) Limited is a global loyalty marketing agency. We provide integrated loyalty and CRM solutions to a blue chip client base from a variety of industry sectors. To support our continued growth, we now need to recruit a number of positions as detailed below. Please visit www.iclp.com.cn for more information.

ICLP offers attractive remuneration as well as excellent career development opportunities. Please email full resume, current and expected salary in English and Chinese to: lucy_liu@iclp.com.cn

ICLP公司是一家国际领先的诚信及关系营销咨询公司。我们为各个行业的客户提供有关忠诚度和客户关系管理解决方案的整合服务。因公司业务需要，现需招聘各种职位，详情如下。如果想了解有关ICLP的详细情况，请访问我们的网站：www.iclp.com.cn

ICLP为您提供优厚的待遇和良好的事业发展机会。请将中英文简历、目前薪资和期望薪资发送电子邮件到lucy_liu@iclp.com.cn